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7607e8edb4bd6d39cef6dcd5fe32097e5fe11f84
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391 Commits

Author SHA1 Message Date
Sojan Jose
7607e8edb4 Chore: Enable bot conversations in status dropdown (#1041) 2020-07-19 21:22:12 +05:30
Sony Mathew
7ca192615d Chore: Move some email configs to ENV variables (#1064) 
For the outgoing emails which has dependency on the incoming
part as well like the conversation continuity part, some of the
config variables used were entirely based on the account attributes.

But this is not true in case of self hosted situations where you have
multiple accounts and have a common config for incoming emails.

So moved out some of the attributes entirely dependednt on the account
to ENV with a fallback to the Global config.

Also, with this changes the name of the agent will be shown in the
email clinet with in the conversation rather than just the support
email address. This has a huge UX impact on the cutomer.

Modified all the necessary unit tests to reflect these changes.

Updated the .env.example file for the new ENV variable.
 2020-07-19 15:35:55 +05:30
Sony Mathew
7ef45e5844 Chore: Change the prefix in reply emails (#1060) 
* Chore: Change the prefix in reply emails

In conversation continuity the reply to email was looking like

reply+to+{some_random_hex_id}@reply.chatwoot.com

Changed the prefix to just `reply` instead of `reply+to`.

* Chore: Change reply email prefix in outbound emails

Changed the prefix from `reply+to+` to just `reply+` in
the reply emails in the converstaion related outbound emails.
 2020-07-19 13:34:34 +05:30
Sojan Jose
a18d54b706 Chore: Cleanup attachment handling for Facebook & Whatsapp (#1051) 
* Chore: Enable file upload for facebook messenger
* Chore: Fix attachments
* Chore: Fix Specs
* Fix ReplyBox file attachment logic
* Set default value for message

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-07-17 00:32:32 +05:30
Pranav Raj S
196741d975 Bug: Fix translated keys for availability statuses in Greek (#1050) 2020-07-15 22:55:57 +05:30
Sony Mathew
d5a6f5e352 Enhancement: ability to send out an email without summary #1048 (#1049) 
Right now as part of conversation continuity, we are using the
ConversationReplyMailer which sends a summary of messages including
the incoming messages when an agent replies. Ideally, we want
to send only the reply of that agent and not a summary when
Conversation continuity is enabled. Added the functionality
to send the reply email without summary. Added required unit
tests to cover the changes.

ref: #1048
 2020-07-15 16:33:52 +05:30
Ali Ghanavatian
24101eb117 Feature: Add persian translation (#1017) 
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-07-10 21:08:59 +05:30
Pranav Raj S
929575f11a Chore: Update copy on Signup page (#1023) 2020-07-09 16:28:09 +05:30
Sojan
3593a84f26 Merge branch 'hotfix/1.6.1' into develop 2020-07-08 13:38:54 +05:30
Sojan
acbb79a7c2 Chore: Fix attribute in reply with summary mailer 2020-07-08 13:37:47 +05:30
Pranav Raj S
abc335cc8e Feature: Add support for labels in form (#1019) 2020-07-08 13:13:48 +05:30
Sojan Jose
a77cc713c2 Chore: Include Tamil, Arabic, other language updates (#1018) 
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-07-08 00:59:30 +05:30
Sojan Jose
0fc0dc1683 Chore: Refactor round robin logic (#1015) 
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-07-08 00:14:07 +05:30
Nithin David Thomas
49db9c5d8a Adds unread message bubbles for widget (#943) 
Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-07-08 00:04:44 +05:30
Pranav Raj S
6a7d810c95 Bug: Set auto width to email input (#1013) 
Co-authored-by: Nithin David Thomas <webofnithin@gmail.com>
 2020-07-06 18:14:19 +05:30
Sojan Jose
e41bd56f41 Chore: Feature Flags for Channels (#1010) 2020-07-06 11:16:19 +05:30
Sojan Jose
43147b3163 Chore: Fix presence for current user (#1001) 
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-07-04 20:03:16 +05:30
Pranav Raj S
4612494923 Chore: Fix issues with conversation data models (#1000) 
Co-authored-by: Sojan <sojan@pepalo.com>
 2020-07-04 19:46:17 +05:30
Nithin David Thomas
36661ea45d Enhancement: Add focus state for reply box in dashboard (#999) 
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-07-04 13:50:44 +05:30
Sojan Jose
c98907db49 Feature: Availability Statuses (#874) 
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-07-04 11:42:47 +05:30
Nithin David Thomas
bd87927576 Add icon show last reply is from agent on conversation list #997 2020-07-03 23:25:33 +05:30
Mohmmd
1b1deb9626 Proposed Enhancements for Chat Bubble Looks in the Dashboard (#992) 
* Update Private Note border color

* Added box-shadow to chat bubbles

* Adjustments as suggested in PR #992

Adjustments as suggested in PR #992

* Reintroduced @include border-normal; in L-253

Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-07-03 23:17:39 +05:30
Sabin
c0cd747f29 Bug: Fix duplicate messages while using enter key on slow network (#987) 
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-07-02 11:58:02 +05:30
WevrLabs
83be2e1edb Enhancement: Improve the UX for unread conversations (#986) 
Co-authored-by: Nithin David Thomas <webofnithin@gmail.com>
 2020-07-01 14:40:21 +05:30
Mohmmd
534409d25a Enhancement: Use Tahoma as fallback for Arabic characters (#991) 2020-07-01 14:16:08 +05:30
Sojan Jose
cc02611007 Chore: Convert Message Sender to polymorphic (#740) 
Fixes #680
 2020-06-27 21:34:53 +05:30
Sojan Jose
4f83d5451e Chore: Routine Bugfixes and enhancements (#979) 
- Fix slack scopes
- Docs for authentication
Fixes: #704 , #973
 2020-06-25 23:35:16 +05:30
Pranav Raj S
0aab717bb3 Chore: Add default value for label color (#981) 2020-06-25 21:33:56 +05:30
Pranav Raj S
97ad39713b Feature: Improve label experience (#975) 
Co-authored-by: Sojan <sojan@pepalo.com>
 2020-06-25 21:04:03 +05:30
Sojan Jose
1ef8d03e18 Feature: Slack - receive messages, create threads, send replies (#974) 
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-06-22 13:19:26 +05:30
Pranav Raj S
963f173730 Feature: ResizableTextArea in widget and dashboard (#969) 
* Create ResizableTextArea component
* Rubocop fixes and spec fixes

Co-authored-by: Sojan <sojan@pepalo.com>
 2020-06-18 15:17:45 +05:30
Sojan Jose
04f6460afb Chore: Fix failing sidekiq events for contact create (#966) 2020-06-16 19:39:57 +05:30
Sojan Jose
b0bbd757b5 Chore: FCM Notification Improvements (#957) 
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-06-15 13:36:56 +05:30
Pranav Raj S
667e3abbe1 Fix: Set widget bg color for file-bubble (#965) 2020-06-15 13:35:52 +05:30
Pranav Raj S
7c6ea3a05a Chore: Fix HTML rendering in ConversationCard (#963) 2020-06-14 18:30:36 +05:30
Pranav Raj S
5cb88237f5 Chore: Move conversationStats to a seperate module (#962) 
* Chore: Move conversationStats to a seperate module

* Move toggleTyping to conversationTypingStatus

* Remove unused agentTyping flag

* Fix review comments
 2020-06-14 14:07:52 +05:30
Nithin David Thomas
5ec9af9325 Bug: Add min height to widget input box (#960) 2020-06-14 11:28:38 +05:30
Pranav Raj S
ecd5e20133 Bug: Replace non-numeric characters in Twilio phonenumber (#958) 2020-06-13 22:29:12 +05:30
Nithin David Thomas
944fbf27b7 Enhancement: Improve scrolling on widget #954 (#955) 
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-06-13 20:33:23 +05:30
Sojan Jose
f9e8bb8e10 Chore: Send browser language in webwidget events (#952) 
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-06-13 00:19:43 +05:30
Subin T P
ed1c871633 Feature: Slack integration (#783) 
- Integrations architecture
- Slack integration
 2020-06-12 23:12:47 +05:30
Pranav Raj S
e769282e7f BugFix: Fix missing tagline in inbox settings (#949) 2020-06-10 00:30:37 +05:30
Pranav Raj S
eadc33d230 Use empty string as fallback greeting_message if null (#948) 2020-06-10 00:16:34 +05:30
Sojan Jose
432dad203b Feature: Inbox greeting message (#927) 
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-06-09 23:54:35 +05:30
Sojan Jose
8b022311c0 Chore: FCM Push Fixes (#934) 2020-06-09 17:42:18 +05:30
Pranav Raj S
40481f6462 Bugfix: Update conversation counters in realtime (#944) 
* Bug: Update conversation counters in realtime
 2020-06-09 16:26:33 +05:30
Pranav Raj S
602132119b Fix socket reconnect if the pubsub token is same (#942) 2020-06-08 19:13:33 +05:30
Sojan Jose
52d28105e4 Chore: Remove dead code related to billing (#935) 
- remove subscription model
- remove billing-related code
 2020-06-07 20:31:48 +05:30
Sojan Jose
051871a3cd Chore: Code Cleanup in API controllers (#932) 
* Chore: Code Cleanup in API controllers

* Remove unnecessary scoping for accounts controller
 2020-06-07 13:58:05 +05:30
Sojan Jose
3d84568a37 Feature: Label APIs (#931) 2020-06-07 11:17:13 +05:30