Enhancement: ability to send out an email without summary #1048 (#1049)

Right now as part of conversation continuity, we are using the
ConversationReplyMailer which sends a summary of messages including
the incoming messages when an agent replies. Ideally, we want
to send only the reply of that agent and not a summary when
Conversation continuity is enabled. Added the functionality
to send the reply email without summary. Added required unit
tests to cover the changes.

ref: #1048

app/mailers/conversation_reply_mailer.rb

@@ -20,7 +20,27 @@ class ConversationReplyMailer < ApplicationMailer
            to: @contact&.email,
            from: from_email,
            reply_to: reply_email,
-           subject: mail_subject(@messages.last),
+           subject: mail_subject,
+           message_id: custom_message_id,
+           in_reply_to: in_reply_to_email
+         })
+  end
+
+  def reply_without_summary(conversation, message_queued_time)
+    return unless smtp_config_set_or_development?
+
+    @conversation = conversation
+    @account = @conversation.account
+    @contact = @conversation.contact
+    @agent = @conversation.assignee
+
+    @messages = @conversation.messages.outgoing.where('created_at >= ?', message_queued_time)
+
+    mail({
+           to: @contact&.email,
+           from: from_email,
+           reply_to: reply_email,
+           subject: mail_subject,
            message_id: custom_message_id,
            in_reply_to: in_reply_to_email
          })
@@ -28,7 +48,7 @@ class ConversationReplyMailer < ApplicationMailer
 
   private
 
-  def mail_subject(_last_message, _trim_length = 50)
+  def mail_subject
     subject_line = I18n.t('conversations.reply.email_subject')
     "[##{@conversation.display_id}] #{subject_line}"
   end
@@ -50,7 +70,7 @@ class ConversationReplyMailer < ApplicationMailer
   end
 
   def custom_message_id
-    "<conversation/#{@conversation.uuid}/messages/#{@messages.last.id}@#{current_domain}>"
+    "<conversation/#{@conversation.uuid}/messages/#{@messages&.last&.id}@#{current_domain}>"
   end
 
   def in_reply_to_email

app/views/mailers/conversation_reply_mailer/reply_without_summary.html.erb

@@ -0,0 +1,12 @@
+<% @messages.each do |message| %>
+  <p>
+    <% if message.content %>
+      <%= message.content %>
+    <% end %>
+    <% if message.attachments %>
+      <% message.attachments.each do |attachment| %>
+        attachment [<a href="<%= attachment.file_url %>" _target="blank">click here to view</a>]
+      <% end %>
+    <% end %>
+  </p>
+<% end %>

app/workers/conversation_reply_email_worker.rb

@@ -6,7 +6,11 @@ class ConversationReplyEmailWorker
     @conversation = Conversation.find(conversation_id)
 
     # send the email
-    ConversationReplyMailer.reply_with_summary(@conversation, queued_time).deliver_later
+    if @conversation.messages.incoming&.last&.content_type == 'incoming_email'
+      ConversationReplyMailer.reply_without_summary(@conversation, queued_time).deliver_later
+    else
+      ConversationReplyMailer.reply_with_summary(@conversation, queued_time).deliver_later
+    end
 
     # delete the redis set from the first new message on the conversation
     Redis::Alfred.delete(conversation_mail_key)