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Author SHA1 Message Date
Sojan Jose
7607e8edb4 Chore: Enable bot conversations in status dropdown (#1041) 2020-07-19 21:22:12 +05:30
Sony Mathew
7ca192615d Chore: Move some email configs to ENV variables (#1064) 
For the outgoing emails which has dependency on the incoming
part as well like the conversation continuity part, some of the
config variables used were entirely based on the account attributes.

But this is not true in case of self hosted situations where you have
multiple accounts and have a common config for incoming emails.

So moved out some of the attributes entirely dependednt on the account
to ENV with a fallback to the Global config.

Also, with this changes the name of the agent will be shown in the
email clinet with in the conversation rather than just the support
email address. This has a huge UX impact on the cutomer.

Modified all the necessary unit tests to reflect these changes.

Updated the .env.example file for the new ENV variable.
 2020-07-19 15:35:55 +05:30
Sony Mathew
7ef45e5844 Chore: Change the prefix in reply emails (#1060) 
* Chore: Change the prefix in reply emails

In conversation continuity the reply to email was looking like

reply+to+{some_random_hex_id}@reply.chatwoot.com

Changed the prefix to just `reply` instead of `reply+to`.

* Chore: Change reply email prefix in outbound emails

Changed the prefix from `reply+to+` to just `reply+` in
the reply emails in the converstaion related outbound emails.
 2020-07-19 13:34:34 +05:30
dependabot[bot]
642efe8d40 Chore: Bump lodash from 4.17.15 to 4.17.19 (#1056) 
Bumps [lodash](https://github.com/lodash/lodash) from 4.17.15 to 4.17.19.
- [Release notes](https://github.com/lodash/lodash/releases)
- [Commits](https://github.com/lodash/lodash/compare/4.17.15...4.17.19)

Signed-off-by: dependabot[bot] <support@github.com>

Co-authored-by: dependabot[bot] <49699333+dependabot[bot]@users.noreply.github.com>
 2020-07-18 12:05:04 +05:30
Bharat Patodi
9e50d22472 Chore: Corrections in docs (#1054) 2020-07-17 20:38:21 +05:30
Sojan Jose
a18d54b706 Chore: Cleanup attachment handling for Facebook & Whatsapp (#1051) 
* Chore: Enable file upload for facebook messenger
* Chore: Fix attachments
* Chore: Fix Specs
* Fix ReplyBox file attachment logic
* Set default value for message

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-07-17 00:32:32 +05:30
Pranav Raj S
196741d975 Bug: Fix translated keys for availability statuses in Greek (#1050) 2020-07-15 22:55:57 +05:30
Sony Mathew
d5a6f5e352 Enhancement: ability to send out an email without summary #1048 (#1049) 
Right now as part of conversation continuity, we are using the
ConversationReplyMailer which sends a summary of messages including
the incoming messages when an agent replies. Ideally, we want
to send only the reply of that agent and not a summary when
Conversation continuity is enabled. Added the functionality
to send the reply email without summary. Added required unit
tests to cover the changes.

ref: #1048
 2020-07-15 16:33:52 +05:30
Bharat Patodi
a8ce9ae59c Chore: grammatical changes to readme (#1035) 2020-07-14 22:52:48 +05:30
Sojan
196ffe3ea2 Merge branch 'hotfix/1.6.3' into develop 2020-07-14 21:59:52 +05:30
Tianlu
ba5539d9bf Chore: dup module name RoundRobin (#1036) 
Fix the duplicate module name in migration
 2020-07-14 21:56:49 +05:30
Tianlu
a260495f3d Chore: dup module name RoundRobin (#1036) 
Fix the duplicate module name in migration
 2020-07-14 20:16:03 +05:30
Sojan
aac3c27483 Merge branch 'hotfix/1.6.2' into develop 
# Conflicts:
#	app.json
 2020-07-14 11:38:09 +05:30
Sojan
a3d14c1884 Merge branch 'hotfix/1.6.2' 2020-07-14 11:37:09 +05:30
Sojan Jose
7483796a14 Chore: Update PostgreSQL version to 12 (#1034) 
Fixes: #1031
 2020-07-14 11:36:31 +05:30
Pranav Raj S
5dcc8a9e81 Chore: Add docs on supported features per channel (#1032) 
* Chore: Add docs on supported features per channel
 2020-07-12 20:35:47 +05:30
Dmitry Shurco
6f47c07362 Update Heroku deploy (#1030) 2020-07-12 17:10:29 +05:30
Ali Ghanavatian
24101eb117 Feature: Add persian translation (#1017) 
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-07-10 21:08:59 +05:30
Sojan Jose
e8994165ea Chore: Add migration for feature flags (#1024) 
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-07-10 00:09:40 +05:30
Pranav Raj S
929575f11a Chore: Update copy on Signup page (#1023) 2020-07-09 16:28:09 +05:30
Sojan
3593a84f26 Merge branch 'hotfix/1.6.1' into develop 2020-07-08 13:38:54 +05:30
Sojan
6ede64cb6b Merge branch 'hotfix/1.6.1' 2020-07-08 13:38:42 +05:30
Sojan
acbb79a7c2 Chore: Fix attribute in reply with summary mailer 2020-07-08 13:37:47 +05:30
Pranav Raj S
abc335cc8e Feature: Add support for labels in form (#1019) 2020-07-08 13:13:48 +05:30
Sojan
d03fad3e1d Merge branch 'release/1.6.0' 2020-07-08 01:00:45 +05:30
Sojan Jose
a77cc713c2 Chore: Include Tamil, Arabic, other language updates (#1018) 
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-07-08 00:59:30 +05:30
Sojan Jose
0fc0dc1683 Chore: Refactor round robin logic (#1015) 
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-07-08 00:14:07 +05:30
Nithin David Thomas
49db9c5d8a Adds unread message bubbles for widget (#943) 
Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-07-08 00:04:44 +05:30
Pranav Raj S
6a7d810c95 Bug: Set auto width to email input (#1013) 
Co-authored-by: Nithin David Thomas <webofnithin@gmail.com>
 2020-07-06 18:14:19 +05:30
Pranav Raj S
f8a3f2df27 Chore: Add documentation for Mailgun & Mailchimp (#1014) 2020-07-06 13:28:50 +05:30
Sojan Jose
e41bd56f41 Chore: Feature Flags for Channels (#1010) 2020-07-06 11:16:19 +05:30
Pranav Raj S
b633126b35 Chore: Fix spelling mistakes in docs (#1012) 2020-07-06 10:37:51 +05:30
Sojan Jose
43147b3163 Chore: Fix presence for current user (#1001) 
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-07-04 20:03:16 +05:30
Pranav Raj S
4612494923 Chore: Fix issues with conversation data models (#1000) 
Co-authored-by: Sojan <sojan@pepalo.com>
 2020-07-04 19:46:17 +05:30
Nithin David Thomas
36661ea45d Enhancement: Add focus state for reply box in dashboard (#999) 
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-07-04 13:50:44 +05:30
Sojan Jose
c98907db49 Feature: Availability Statuses (#874) 
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-07-04 11:42:47 +05:30
Nithin David Thomas
bd87927576 Add icon show last reply is from agent on conversation list #997 2020-07-03 23:25:33 +05:30
Mohmmd
1b1deb9626 Proposed Enhancements for Chat Bubble Looks in the Dashboard (#992) 
* Update Private Note border color

* Added box-shadow to chat bubbles

* Adjustments as suggested in PR #992

Adjustments as suggested in PR #992

* Reintroduced @include border-normal; in L-253

Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-07-03 23:17:39 +05:30
Sabin
c0cd747f29 Bug: Fix duplicate messages while using enter key on slow network (#987) 
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-07-02 11:58:02 +05:30
Steven Buccini
a699d7bdfe Update documentation with Sendgrid instructions (#994) 
Add information about how to integrate with Sendgrid.
 2020-07-01 23:02:59 +05:30
WevrLabs
83be2e1edb Enhancement: Improve the UX for unread conversations (#986) 
Co-authored-by: Nithin David Thomas <webofnithin@gmail.com>
 2020-07-01 14:40:21 +05:30
Mohmmd
534409d25a Enhancement: Use Tahoma as fallback for Arabic characters (#991) 2020-07-01 14:16:08 +05:30
Sojan Jose
cc02611007 Chore: Convert Message Sender to polymorphic (#740) 
Fixes #680
 2020-06-27 21:34:53 +05:30
Sojan Jose
4f83d5451e Chore: Routine Bugfixes and enhancements (#979) 
- Fix slack scopes
- Docs for authentication
Fixes: #704 , #973
 2020-06-25 23:35:16 +05:30
Pranav Raj S
0aab717bb3 Chore: Add default value for label color (#981) 2020-06-25 21:33:56 +05:30
Pranav Raj S
97ad39713b Feature: Improve label experience (#975) 
Co-authored-by: Sojan <sojan@pepalo.com>
 2020-06-25 21:04:03 +05:30
Pranav Raj S
8b61452d56 Chore: Fix typo in Slack documentation (#977) 
- Fix typo in slack-integration-setup.md
 2020-06-22 13:40:31 +05:30
Sojan Jose
1ef8d03e18 Feature: Slack - receive messages, create threads, send replies (#974) 
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-06-22 13:19:26 +05:30
Sojan
aa8a85b8bd Merge branch 'hotfix/1.5.3' into develop 2020-06-22 12:02:58 +05:30
Sojan
77c16932f8 Merge branch 'hotfix/1.5.3' 2020-06-22 12:02:50 +05:30