Commit Graph

1147 Commits

Author SHA1 Message Date
Sivin Varghese
932244a1ec feat: Add support for Arcade videos on articles (#10585)
Fixes
https://linear.app/chatwoot/issue/CW-3779/add-support-for-arcade-videos-on-articles-loom-alternative

**Loom video**

https://www.loom.com/share/917bdecb4eaf4d3f9782b4fa84ee4bd4?sid=d11f0d71-0cf5-424a-9268-9d9fb3797ee2


Co-authored-by: Sojan Jose <sojan@pepalo.com>
2024-12-17 17:17:42 +05:30
Shivam Mishra
b34dac7bbe feat: validate query conditions (#10595)
Query conditions can take in arbitrary values, this can cause SQL
errors. This PR fixes it
2024-12-17 17:16:37 +05:30
Pranav
10a0333980 feat(ee): Add copilot integration (v1) to the conversation sidebar (#10566) 2024-12-10 15:36:48 -08:00
Vishnu Narayanan
9a405d65ba fix: RemoveStaleRedisKeys service (#10562)
Fixes issues with RemoveStaleRedisKeys service

Co-authored-by: Sojan <sojan@pepalo.com>
2024-12-11 03:38:25 +08:00
giquieu
472f6d9345 feat: Ability to lock the conversation to a single thread in API channels (#10329)
Added the possibility to mark as a single conversation in the API type
inbox. This allows the conversation builder to search for the last
conversation.
I thought about searching for the last conversation with created_at:
desc order, as is done in some channels... but I didn't change the way
the conversation is searched.

Fixes: #7726 

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2024-12-09 23:36:17 +08:00
Sivin Varghese
3edc0542cc fix: Fix issue with profile picture not updating (#10532)
This PR resolves the issue with updating the profile picture in the profile settings.

**Cause of issue**
The issue can be reproduced with the old `ProfileAvatar.vue` component.
While the exact reason is unclear, it seems related to cases where the
file might be `null`.

**Solution**
Replaced the old `ProfileAvatar.vue` with `Avatar.vue` and tested it. It
works fine. I’ve attached a loom video below.

Fixes https://linear.app/chatwoot/issue/CW-3768/profile-picture-bug

Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Pranav <pranavrajs@gmail.com>
2024-12-04 15:02:29 -08:00
Sojan Jose
12a82b6459 fix: avoid Slack file upload API for fallback messages (#10461)
Skip calling the Slack file upload API for message types such as
fallback (e.g., Facebook and location messages) that lack actual file
data in attachments. This prevents unnecessary API calls and resolves a
Sentry error currently occurring in production.

fixes: https://github.com/chatwoot/chatwoot/issues/10460
2024-11-26 12:56:40 +08:00
Sojan Jose
515778eabb chore: Disable throwing error for malformed to address (#10464)
We don't need to raise error on sentry for malformed to address as it is already logged.

Fixes: https://linear.app/chatwoot/issue/CW-3151/standarderror-invalid-email-to-address-header-standarderror
2024-11-20 18:58:54 -08:00
Honza Sterba
76a4140224 fix: Feature flags are not be stored on account creation (#10387)
when creating an account via the platform API the feature flags do not get stored

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2024-11-20 21:39:17 +08:00
Sojan Jose
7a3303e841 fix: Undefined method `encode' for nil for avatar from url job (#10450)
Invalid urls supplied to the job was causing sentry issues. The issue primarily occurs when the download file.original_filename comes out as empty

fixes: https://github.com/chatwoot/chatwoot/issues/10449
2024-11-19 14:24:01 -08:00
caspar
8773929c0e fix: Fix line sticker URL to prevent certain images from failing to d… (#10416)
This commit fixes the issue with Line stickers URLs to prevent certain
images from failing to display. The problem was due to the use of
incorrect URLs. The original URLs pointed to the `iphone` variant, which
failed to load properly in some cases. The fix updates the URLs to use
the `android` variant, ensuring all images are displayed correctly.

### Example:  
- Original (failing URL):  

`https://stickershop.line-scdn.net/stickershop/v1/sticker/17/iphone/sticker.png`
- Fixed (working URL):  

`https://stickershop.line-scdn.net/stickershop/v1/sticker/17/android/sticker.png`


## How Has This Been Tested?

1. Verified the updated URLs by loading multiple Line sticker images to
ensure they display correctly.
2. Tested in both local and production-like environments to confirm the
fix resolves the issue.
3. Reviewed logs to ensure no additional errors are generated related to
Line sticker URLs.
2024-11-15 17:27:58 +04:00
Sojan Jose
933ae8aa49 fix: Email attachments created with empty filename (#10420)
- We observed in prod for certain emails active storage blob objects
were getting created with empty file name. The conversations further
causes conversation and filter pages to break. This change will fix the
mentioned issue.

fixes:
https://linear.app/chatwoot/issue/CW-3331/missing-file-name-for-some-of-the-uploads-for-emails

---------

Co-authored-by: Pranav <pranavrajs@gmail.com>
2024-11-15 09:07:24 +04:00
Shivam Mishra
97d7b9d754 feat(ee): Setup @chatwoot/captain NPM library (#10389)
--- 
Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: Pranav <pranavrajs@gmail.com>
2024-11-11 17:39:09 -08:00
Pranav
8cdbdaaa07 fix: Process attachments as regular attachments if the text/plain or text/html part is empty (#10379)
Some email clients automatically set Content-Disposition to inline for
specific content types, such as images. In cases where the email body is
empty, inline attachments may not display correctly due to our previous
implementation. Our assumption was that these attachments are referenced
within text/plain or text/html parts.

Customer-reported issues, especially with Apple Mail, show emails with
attachments marked as inline but without any corresponding text parts.
This leads to missing attachments even though would have processed the
attachment.

This update introduces a check for the presence of a text part. If none
exists, inline attachments are treated as regular attachments and added
to the external attachments array, ensuring that all attachments display
properly.

<details>
<summary><b>Script to update the existing emails that are already
available in the system</b></summary>

```rb
def update_content id
  message = Message.find id
  conversation = message.conversation
  message_id = message.source_id

  channel = message.inbox.channel

  authentication_type = 'XOAUTH2'
  imap_password = Google::RefreshOauthTokenService.new(channel: channel).access_token
  imap = Net::IMAP.new(channel.imap_address, port: channel.imap_port, ssl: true)
  imap.authenticate(authentication_type, channel.imap_login, imap_password)
  imap.select('INBOX')

  results = imap.search(['HEADER', 'MESSAGE-ID', message_id])
  message_content = imap.fetch(results.first, 'RFC822').first.attr['RFC822']
  mail = MailPresenter.new(Mail.read_from_string(message_content))

  mail_content = if mail.text_content.present?
                   mail.text_content[:reply]
                 elsif mail.html_content.present?
                   mail.html_content[:reply]
                 end

  attachments = mail.attachments.last(Message::NUMBER_OF_PERMITTED_ATTACHMENTS)
  inline_attachments = attachments.select { |attachment| attachment[:original].inline? && mail_content.present? }
  regular_attachments = attachments - inline_attachments

  regular_attachments.each do |mail_attachment|
    attachment = message.attachments.new(
      account_id: conversation.account_id,
      file_type: 'file'
    )
    attachment.file.attach(mail_attachment[:blob])
  end

  message.save!
end
```
</details>
2024-11-04 10:25:01 +01:00
Sivin Varghese
a3855a8d1d feat(v4): Update the help center portal design (#10296)
Co-authored-by: Pranav <pranavrajs@gmail.com>
2024-10-23 22:09:36 -07:00
Shivam Mishra
f18ed01eb7 feat: use of imap login as default if present (#10249)
When moving form using Gmail Legacy auth to using OAuth, we need the
email address that will be used to connect. This is because we need to
store this email address in the cache and reuse when we get the callback
to find the associated inbox.

However there are cases where the imap login might be
`support@company.com` and the email used to communicate will be
`contact@company.com` (Probably an alias) In that case, we need to send
the correct email address to Chatwoot when re-authenticating

At the moment, we used the inbox email. This PR adds a check that
defaults to to `imap_login` if that is available and imap is enabled

This PR also fixes an unrelated problem where the email inbox creation
flow was not working

---

Tested it, it is working correctly

![CleanShot 2024-10-09 at 14 23
47@2x](https://github.com/user-attachments/assets/0e2cb6c8-1224-4b45-b34a-7b19611249bc)
2024-10-09 15:01:11 +05:30
Shivam Mishra
42f6621afb feat: Vite + vue 3 💚 (#10047)
Fixes https://github.com/chatwoot/chatwoot/issues/8436
Fixes https://github.com/chatwoot/chatwoot/issues/9767
Fixes https://github.com/chatwoot/chatwoot/issues/10156
Fixes https://github.com/chatwoot/chatwoot/issues/6031
Fixes https://github.com/chatwoot/chatwoot/issues/5696
Fixes https://github.com/chatwoot/chatwoot/issues/9250
Fixes https://github.com/chatwoot/chatwoot/issues/9762

---------

Co-authored-by: Pranav <pranavrajs@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2024-10-02 00:36:30 -07:00
Sojan Jose
4a7a0427e9 feat: Provision captain accounts automatically (#10168)
- Provision accounts on Chatwoot cloud automatically if the feature is enabled
2024-09-26 19:21:29 -07:00
Pranav
d79d9e8b46 fix: Include uncategorized articles in the all article section to allow edit/delete (#10153)
Fixes https://github.com/chatwoot/chatwoot/issues/9935
Fixes https://github.com/chatwoot/chatwoot/issues/8213

The articles were grouped by category, with locale being a derived
attribute from the category. If a category was deleted, the article
wouldn't appear on the dashboard. However, due to a bug, it would show
up in the uncategorized section on the public portal, leaving agents
unable to edit or update the article.

To address this issue, I've added a locale attribute directly to the
article. This attribute is automatically set from the category or the
portal's default locale if not supplied. The API parameters now use this
attribute to filter articles. As a result, the dashboard will display
articles even if they're not associated with a category, improving the
overall workflow.

**Main updates:** 
- Add locale attribute to the Article model. Add db migration to back
fill the data based on the above logic.
- Add a new scope search_by_locale and use it instead of
search_by_category_locale.
- Update the ERB template to include the locale filter.
- Move from `joins` to `left_outer_joins` to include the articles with
no categories.

---------

Co-authored-by: Sojan <sojan@pepalo.com>
2024-09-23 23:39:03 -07:00
Sojan Jose
58e78621ba chore: Custom Roles to manage permissions [ UI ] (#9865)
In admin settings, this Pr will add the UI for managing custom roles (
ref: https://github.com/chatwoot/chatwoot/pull/9995 ). It also handles
the routing logic changes to accommodate fine-tuned permissions.

---------

Co-authored-by: Pranav <pranavrajs@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2024-09-17 11:40:11 -07:00
Sojan Jose
fba73c7186 chore: Fix issue with deleting interactive messages (#10123)
- fix issue with deleting interactive messages
2024-09-16 21:05:39 -07:00
Muhsin Keloth
467700499b fix: message_type in widget conversation create end point (#10120)
The `before_type_cast` method sometimes returns a string for
`message_type`, creating inconsistencies in conversation create API
response.
2024-09-16 22:34:09 +05:30
Muhsin Keloth
5d52e4e0a6 revert: "fix: message_type inconsistency across message end points" (#10119)
Reverts chatwoot/chatwoot#10108
2024-09-16 20:00:11 +05:30
Muhsin Keloth
05b8486538 fix: message_type inconsistency across message end points (#10108)
The `before_type_cast` method sometimes returns a string for
`message_type`, creating inconsistencies in different payloads. This
pull request will remove all `before_type_cast` usage and replace it
with `to_i` methods.
2024-09-16 16:14:35 +05:30
Pranav
b9ff164041 fix: Remove draft articles from the help center search (#10116)
Limit the API to return only the published articles in public help
center API.

Fixes https://github.com/chatwoot/chatwoot/issues/10026
2024-09-16 15:47:44 +05:30
Sojan Jose
8d8ec23aa1 chore: [Snyk] Security upgrade rspec-rails from 6.1.4 to 6.1.5 (#10066)
![snyk-top-banner](https://github.com/andygongea/OWASP-Benchmark/assets/818805/c518c423-16fe-447e-b67f-ad5a49b5d123)

### Snyk has created this PR to fix 1 vulnerabilities in the rubygems
dependencies of this project.

#### Snyk changed the following file(s):

- `Gemfile`



<details>
<summary>⚠️ <b>Warning</b></summary>

```
Failed to update the Gemfile.lock, please update manually before merging.
```

</details>



#### Vulnerabilities that will be fixed with an upgrade:

|  | Issue | Score | 

:-------------------------:|:-------------------------|:-------------------------
![medium
severity](https://res.cloudinary.com/snyk/image/upload/w_20,h_20/v1561977819/icon/m.png
'medium severity') | Web Cache Poisoning
<br/>[SNYK-RUBY-RACK-1061917](https://snyk.io/vuln/SNYK-RUBY-RACK-1061917)
| &nbsp;&nbsp;**616**&nbsp;&nbsp;




---

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[//]: #
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---------

Co-authored-by: snyk-bot <snyk-bot@snyk.io>
2024-09-16 09:44:07 +05:30
Sojan Jose
ab86f62fcc chore: Update GPT Model (#10111)
Update the open AI model, as 3.5 is being deprecated. Provide as option to swap out models via environment variables.
2024-09-16 09:41:20 +05:30
Muhsin Keloth
528b984a8d feat: Extend upload API end point to support external images (#10062) 2024-09-05 10:42:54 +05:30
Sojan Jose
d6fd3ce048 chore: Fix flaky permissions test (#10074)
- the permissions tests were failing when the random number turns out to
be 0, fixing this case and ensuring that its always between, 1-4.
2024-09-04 16:13:29 -07:00
Sojan Jose
b61ad6e41a feat: Add APIs to manage custom roles in Chatwoot (#9995)
Co-authored-by: Pranav <pranavrajs@gmail.com>
2024-08-23 17:18:28 +05:30
Muhsin Keloth
eb6de74269 fix: OpenAPI label suggestion response payload (#10008) 2024-08-22 15:32:33 +05:30
Muhsin Keloth
429d281501 fix: Handle OpenAI API errors (#9560) 2024-08-22 10:24:13 +05:30
Muhsin Keloth
6571baf211 fix: Delete attachments when removing them from Instagram in real-time (#9996) 2024-08-21 20:10:31 +05:30
Pranav
77b718c22c fix: Remove user.permissions, resolve it from accounts (#9990)
Remove the `user.permissions` field and resolve the permissions directly
from the accounts array in the user. This change ensures that the cache
or previous values from the last active account don't affect the
permissions.

In this PR: 
- Remove user.permissions usage, replace it with getUserPermissions
method.
- Remove json.permissions from user.json.jbuilder
2024-08-21 11:36:26 +05:30
Shivam Mishra
6e12ba04ab fix: last_activity_at is nil when conv is created (#9934)
The payload does not include last_activity_at when the conversation is created. Because of this the frontend is not able to sort the conversations when appending this. Another problem is that the last_activity_at is not always present, it is added only when a message is created, and it updates it. So this can be nil when the conversation is created, so we fallback to created_at only at the presentation layer
2024-08-12 15:15:49 +05:30
Sojan Jose
cb4ad28a13 chore: Auto resolution job for captain (#9898)
- Add a conversation auto-resolution job for the captain integration
2024-08-06 16:15:11 -07:00
Pranav
8696a4c135 chore: Use installation config URL for captain app URL (#9874)
Use `InstallationConfig.where(name: 'CAPTAIN_APP_URL')` instead of
`ENV.fetch('CAPTAIN_APP_URL', '')`
2024-08-02 13:17:55 +05:30
Sojan Jose
829bb842fd feat: Generate SSO URL in Chatwoot, move Captain to primary tab (#9871)
- Generate SSO URL in Chatwoot, move Captain to the primary tab

Co-authored-by: Pranav <pranavrajs@gmail.com>
2024-08-01 19:22:34 -07:00
Muhsin Keloth
3edc636b76 fix: Instagram outgoing attachments (#9863)
Fixes
https://linear.app/chatwoot/issue/CW-3497/instagram-outgoing-attachments-are-not-rendering

It seems like Instagram outgoing attachment rendering has been broken
for a long time. We couldn't identify the issue because the check below
only inspects Instagram mentions.
```
metadata[:data_url] = metadata[:thumb_url] = external_url if message.instagram_story_mention?
```
We recently worked on adding the [Instagram CDN URL for
attachments.](https://github.com/chatwoot/chatwoot/pull/9287)

After that, it started using external URLs as attachment data URLs for
both outgoing and incoming attachments. The rendering broken for all the
outgoing attachments since there were no external URLs, making the data
URL empty. Adding an incoming message check will solve the issue.

---------

Co-authored-by: Sojan <sojan@pepalo.com>
2024-07-31 23:00:01 -07:00
Sojan Jose
0331815cc5 feat: Integration with Captain (alpha) (#9834)
- Integration with captain (alpha)

Co-authored-by: Pranav <pranavrajs@gmail.com>
2024-07-25 14:24:04 -07:00
Sojan Jose
8e2b329202 feat: Render instagram reels in Chatwoot (#9829)
- Previously we were ignoring the reels shared over Instagram messages.
This PR will render the reels with in Chatwoot.

followup : we need to render reels in a better interface so that it is
clearly denoted to the user that its an Instagram reel
2024-07-24 12:58:12 -07:00
Pranav
39d20b197d chore: Update the integration icons, logic for enabled/active attributes for the integration (#9828)
This PR would update the logos for the integrations (also add the dark mode variants to be used in the future) and updates the logic for enabled / active attributes in the apps.
2024-07-23 17:45:53 -07:00
Sojan Jose
46621b0983 chore: Add permissions to auth data (#9695)
This API change sets the foundation for an upcoming frontend update, transitioning from a role-based model to a permission-based model. This new approach will determine eligibility for various actions and UI elements based on specific permissions rather than roles, enhancing flexibility and security in user access management.
2024-06-28 12:52:48 -07:00
Clairton Rodrigo Heinzen
96f4f50d2d feat: Add the ability to un-assign teams using automation (#9668)
Co-authored-by: Pranav <pranavrajs@gmail.com>
2024-06-26 12:40:36 -07:00
Pranav
ee2844877c fix: Add catch for additional webpush errors (#9662)
Webpush gem throws errors such as `WebPush::ExpiredSubscription`,
`WebPush::InvalidSubscription`, `WebPush::Unauthorized`. We handled only
ExpiredSubscription.

If the SDK threw any other errors, it would pause sending the
notification to all other devices for that user. This change would
update the logic to remove the expired subscription and handle the rest
of the errors gracefully.

Fixes
https://linear.app/chatwoot/issue/CW-3399/webpushinvalidsubscription-host-fcmgoogleapiscom-nethttpnotfound-404
2024-06-21 14:58:36 -07:00
Muhsin Keloth
9046730206 feat: FCM HTTP v1 API changes (#9629)
Fixes https://linear.app/chatwoot/issue/CW-3210/legacy-firebase-changes
2024-06-18 10:38:06 +05:30
Sojan Jose
7968e98529 chore: Stop processing auto-response emails (#9606)
Stop processing auto-response emails
https://www.notion.so/chatwoot/Avoid-Auto-Replies-sorcerer-s-apprentice-mode-55ffb09efbd7451994f1ff852de4c168?pvs=4
2024-06-13 14:19:11 -07:00
Shivam Mishra
650fee58a6 feat: add Google Email fetch and OAuth token refresh service (#9603)
This PR adds the following changes

1. Add `Imap::GoogleFetchEmailService` and
`Google::RefreshOauthTokenService`. The
`Google::RefreshOauthTokenService` uses
`OmniAuth::Strategies::GoogleOauth2` which is already added as a packge
2. Update `Inboxes::FetchImapEmailsJob` to handle Google inboxes
3. Add SMTP settings for Google in `ConversationReplyMailerHelper` to
allow sending emails


## Preview

#### Incoming emails

![CleanShot 2024-06-06 at 17 17
22@2x](https://github.com/chatwoot/chatwoot/assets/18097732/9d7d70d1-68e3-4c16-b1ca-e5a2e6f890e8)

#### Outgoing email

![CleanShot 2024-06-06 at 17 18
05@2x](https://github.com/chatwoot/chatwoot/assets/18097732/1b4abf0e-e311-493e-bdc8-386886afbb25)

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2024-06-11 14:22:03 +05:30
Shivam Mishra
da4b75a3af feat: add Google login flow and inbox creation (#9580)
This PR adds the following changes

1. Refactor `microsoft/callbacks_controller` to move common logic to
`oauth_callback_controller`, most of the logic is re-used for Google
2. Add UI components, `googleClient` and I18n entries for Google login
3. Add Google callback and inbox creation
4. Add a `joinUrl` utility along with specs (need to move it to utils)
5. Add `GoogleConcern`, `Google::AuthorizationsController` and
`Google::CallbacksController`

> Note: The UI is hidden for now, so we can merge this without any
hiccups, to enable it just revert the commit `05c18de`

### Preview


https://github.com/chatwoot/chatwoot/assets/18097732/1606d150-4561-49dc-838d-e0b00fe49ce3

### Linear Tickers

[CW-3370](https://linear.app/chatwoot/issue/CW-3370)
[CW-3371](https://linear.app/chatwoot/issue/CW-3371)

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2024-06-07 16:37:46 +05:30
Pranav
576c58419c fix: Use message sender ID in the analytics for first response time (#9605)
`conversation.assignee_id` was taken into consideration for first
response time calculation. There was one flaw in this approach. A lot of
customer support agents respond to the conversation first before
assigning it to themselves. This makes the analytics broken.

To fix this, we will take the message sender instead of assignee in
calculations, which should solve the issue with metric.

Fixes
https://linear.app/chatwoot/issue/CW-3375/first-response-reporting-events-use-assignee-id-instead-of-agent-who
2024-06-06 20:20:35 -07:00