fix: last_activity_at is nil when conv is created (#9934)

The payload does not include last_activity_at when the conversation is created. Because of this the frontend is not able to sort the conversations when appending this. Another problem is that the last_activity_at is not always present, it is added only when a message is created, and it updates it. So this can be nil when the conversation is created, so we fallback to created_at only at the presentation layer

app/models/conversation.rb

@@ -124,6 +124,10 @@ class Conversation < ApplicationRecord
     last_message_in_messaging_window?(messaging_window)
   end
 
+  def last_activity_at
+    self[:last_activity_at] || created_at
+  end
+
   def last_incoming_message
     messages&.incoming&.last
   end

app/presenters/conversations/event_data_presenter.rb

@@ -40,6 +40,7 @@ class Conversations::EventDataPresenter < SimpleDelegator
     {
       agent_last_seen_at: agent_last_seen_at.to_i,
       contact_last_seen_at: contact_last_seen_at.to_i,
+      last_activity_at: last_activity_at.to_i,
       timestamp: last_activity_at.to_i,
       created_at: created_at.to_i
     }

spec/models/conversation_spec.rb

@@ -525,6 +525,7 @@ RSpec.describe Conversation do
         id: conversation.display_id,
         messages: [],
         labels: [],
+        last_activity_at: conversation.last_activity_at.to_i,
         inbox_id: conversation.inbox_id,
         status: conversation.status,
         contact_inbox: conversation.contact_inbox,
@@ -881,4 +882,39 @@ RSpec.describe Conversation do
       expect(conversation.cached_label_list_array).to eq %w[customer-support enterprise paid-customer]
     end
   end
+
+  describe '#last_activity_at' do
+    let(:conversation) { create(:conversation) }
+    let(:message_params) do
+      {
+        conversation: conversation,
+        account: conversation.account,
+        inbox: conversation.inbox,
+        sender: conversation.assignee
+      }
+    end
+
+    context 'when a new conversation is created' do
+      it 'sets last_activity_at to the created_at time' do
+        expect(conversation.last_activity_at).to eq(conversation.created_at)
+      end
+    end
+
+    context 'when a new message is added' do
+      it 'updates the last_activity_at to the new message\'s created_at time' do
+        message = create(:message, created_at: 1.hour.from_now, **message_params)
+        conversation.reload
+        expect(conversation.last_activity_at).to be_within(1.second).of(message.created_at)
+      end
+    end
+
+    context 'when multiple messages are added' do
+      it 'sets last_activity_at to the most recent message\'s created_at time' do
+        create(:message, created_at: 2.hours.ago, **message_params)
+        latest_message = create(:message, created_at: 1.hour.from_now, **message_params)
+        conversation.reload
+        expect(conversation.last_activity_at).to be_within(1.second).of(latest_message.created_at)
+      end
+    end
+  end
 end