chore: Auto resolution job for captain (#9898)

- Add a conversation auto-resolution job for the captain integration

enterprise/app/jobs/captain/inbox_pending_conversations_resolution_job.rb

@@ -1,4 +1,4 @@
-class ResponseBot::InboxPendingConversationsResolutionJob < ApplicationJob
+class Captain::InboxPendingConversationsResolutionJob < ApplicationJob
   queue_as :low
 
   def perform(inbox)

enterprise/app/jobs/enterprise/account/conversations_resolution_scheduler_job.rb

@@ -1,9 +1,32 @@
 module Enterprise::Account::ConversationsResolutionSchedulerJob
   def perform
     super
+
+    # TODO: remove this when response bot is remove in favor of captain
+    resolve_response_bot_conversations
+
+    # This is responsible for resolving captain conversations
+    resolve_captain_conversations
+  end
+
+  private
+
+  def resolve_response_bot_conversations
+    # This is responsible for resolving response bot conversations
     Account.feature_response_bot.all.find_each(batch_size: 100) do |account|
       account.inboxes.each do |inbox|
-        ResponseBot::InboxPendingConversationsResolutionJob.perform_later(inbox) if inbox.response_bot_enabled?
+        Captain::InboxPendingConversationsResolutionJob.perform_later(inbox) if inbox.response_bot_enabled?
+      end
+    end
+  end
+
+  def resolve_captain_conversations
+    Integrations::Hook.where(app_id: 'captain').all.find_each(batch_size: 100) do |hook|
+      next unless hook.enabled?
+
+      inboxes = Inbox.where(id: hook.settings['inbox_ids'].split(','))
+      inboxes.each do |inbox|
+        Captain::InboxPendingConversationsResolutionJob.perform_later(inbox)
       end
     end
   end

spec/enterprise/jobs/captain/inbox_pending_conversations_resolution_job_spec.rb

@@ -1,6 +1,6 @@
 require 'rails_helper'
 
-RSpec.describe ResponseBot::InboxPendingConversationsResolutionJob, type: :job do
+RSpec.describe Captain::InboxPendingConversationsResolutionJob, type: :job do
   include ActiveJob::TestHelper
 
   let!(:inbox) { create(:inbox) }

spec/enterprise/jobs/enterprise/account/conversations_resolution_scheduler_job_spec.rb

@@ -7,23 +7,47 @@ RSpec.describe Account::ConversationsResolutionSchedulerJob, type: :job do
   let!(:inbox_without_bot) { create(:inbox, account: account_without_bot) }
   let(:response_source) { create(:response_source, account: account_with_bot) }
 
-  before do
-    skip_unless_response_bot_enabled_test_environment
-    account_with_bot.enable_features!(:response_bot)
-    create(:inbox_response_source, inbox: inbox_with_bot, response_source: response_source)
-  end
+  describe '#perform - response bot resolutions' do
+    before do
+      skip_unless_response_bot_enabled_test_environment
+      account_with_bot.enable_features!(:response_bot)
+      create(:inbox_response_source, inbox: inbox_with_bot, response_source: response_source)
+    end
 
-  describe '#perform' do
     it 'enqueues resolution jobs only for inboxes with response bot enabled' do
       expect do
         described_class.perform_now
-      end.to have_enqueued_job(ResponseBot::InboxPendingConversationsResolutionJob).with(inbox_with_bot).and have_enqueued_job.exactly(:once)
+      end.to have_enqueued_job(Captain::InboxPendingConversationsResolutionJob).with(inbox_with_bot).and have_enqueued_job.exactly(:once)
     end
 
     it 'does not enqueue resolution jobs for inboxes without response bot enabled' do
       expect do
         described_class.perform_now
-      end.not_to have_enqueued_job(ResponseBot::InboxPendingConversationsResolutionJob).with(inbox_without_bot)
+      end.not_to have_enqueued_job(Captain::InboxPendingConversationsResolutionJob).with(inbox_without_bot)
+    end
+  end
+
+  describe '#perform - captain resolutions' do
+    before do
+      create(:integrations_hook, app_id: 'captain', account: account_with_bot, settings: {
+               inbox_ids: inbox_with_bot.id.to_s,
+               access_token: SecureRandom.hex,
+               account_id: Faker::Alphanumeric.alpha(number: 10),
+               account_email: Faker::Internet.email,
+               assistant_id: Faker::Alphanumeric.alpha(number: 10)
+             })
+    end
+
+    it 'enqueues resolution jobs only for inboxes with captain enabled' do
+      expect do
+        described_class.perform_now
+      end.to have_enqueued_job(Captain::InboxPendingConversationsResolutionJob).with(inbox_with_bot).and have_enqueued_job.exactly(:once)
+    end
+
+    it 'does not enqueue resolution jobs for inboxes without captain enabled' do
+      expect do
+        described_class.perform_now
+      end.not_to have_enqueued_job(Captain::InboxPendingConversationsResolutionJob).with(inbox_without_bot)
     end
   end
 end