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157 Commits

Author SHA1 Message Date
Muhsin Keloth
af7631d9f1 chore: Update MarkMessagesAsReadJob to accept delivered status (#8319) 2023-11-08 13:44:57 -08:00
Vishnu Narayanan
677888bcde feat: Add job to remove stale contact inboxes (#8096) 2023-11-06 20:24:30 -08:00
Muhsin Keloth
68b8d721a7 fix: Update the message status to failed if the outgoing Facebook message fails. (#8258) 2023-10-31 17:40:17 -07:00
Muhsin Keloth
29f18c7f18 fix: Handle Twilio::REST::RestError (#8257) 2023-10-31 16:23:34 +05:30
Muhsin Keloth
11b27f9805 feat: Handle Line send message/attachments errors (#8200) 2023-10-31 07:42:30 +05:30
Muhsin Keloth
24fbab94c3 chore: Refactor MarkMessagesAsReadJob based on conversation id and time stamp (#8217) 
- Mark all messages as read by providing the conversation ID and timestamp.
- For Instagram, ensure all previous messages that weren't marked as failed are now marked as read. This is because the read events are only triggered for the most recent message and not for any previous ones.
 2023-10-27 15:21:39 -07:00
Muhsin Keloth
61e03fa33a feat: Bandwidth sms channel delivery reports (#8198) 
Fixes: https://linear.app/chatwoot/issue/CW-2566/delivery-report-for-bandwidth-sms
 2023-10-27 14:07:15 -07:00
Muhsin Keloth
58f47eb02c feat: Handle Facebook send message/attachments errors (#8197) 2023-10-25 08:59:25 -07:00
Muhsin Keloth
4fc62ed9ae feat: Handle Instagram send message/attachments errors (#8174) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-10-25 08:56:09 -07:00
Shivam Mishra
7416bbb25e feat: support reply to for outgoing message in WhatsApp (#8107) 
- This PR enables replies to WhatsApp.
 2023-10-19 13:24:46 -07:00
Muhsin Keloth
78ce8a4652 feat: Add support for Instagram delivery reports (#8125) 2023-10-18 23:42:34 -07:00
Muhsin Keloth
bd918ee506 fix: Change the message status to failed if the Twilio message delivery status is undelivered (#8097) 2023-10-12 15:27:38 +05:30
Muhsin Keloth
0bc20873f6 feat: Add delivery status for Twilio Channel (#8082) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-10-11 21:17:46 +05:30
Sojan Jose
6a07251007 feat: Add the ability to self-assign conversations in macros (#8048) 
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2023-10-10 09:38:23 +05:30
Pranav Raj S
3227cf7ff3 fix: Update query to support multiple tag conditions (#8054) 2023-10-05 10:47:42 +05:30
Pranav Raj S
ff915dd2ea fix: Avoid joining tables to fix the distinct value query (#7965) 
DISTINCT query with custom attributes return an error. To avoid the error, this PR refactors the query to include tags only when it is required.

Fixes #7931
Fixes #7836

Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2023-09-22 19:48:56 -07:00
Sojan Jose
9ba5adfd60 chore: Support multiple values for automation message content (#7871) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2023-09-19 13:04:58 +05:30
Sojan Jose
616371adbb chore: Improve the behavior of lock to single conversation (#7899) 2023-09-14 12:32:57 +05:30
Muhsin Keloth
2d4ef0c328 feat: Add None option in automation assign agent actions (#7900) 2023-09-14 09:01:58 +05:30
Muhsin Keloth
18e9e771b5 fix: Check body exists before deleting null bytes in Twilio (#7910) 2023-09-13 13:40:26 +05:30
Jordan Brough
4f5c5e9f85 fix: Erase null bytes from incoming Twilio messages (#7901) 
We've had some messages come in from a few different phone numbers that had null bytes in them. I don't know how this happens. They don't seem to be malicious.

They currently cause the Postgres gem to raise an error when Chatwoot attempts to save the message body to the database:

ArgumentError (string contains null byte)

Related Rails GitHub issue: rails/rails#26891
 2023-09-12 18:07:18 -07:00
Pranav Raj S
f05535c5ad Revert "chore: Improve the behaviour of lock to single conversation (… (#7886) 2023-09-09 09:59:21 +05:30
Sojan Jose
bfd192ebb2 chore: Improve the behaviour of lock to single conversation (#7863) 2023-09-08 11:16:24 +05:30
Jordan Brough
996f842882 feat: Allow Twilio::REST::TwilioError errors to raise and prevent Inbox creation (#7379) 
This update will mean that errors will roll back the current transaction and the error will be sent back to the frontend and the user will know that the Inbox did not finish setting up successfully.
 2023-08-16 15:00:02 -07:00
Sojan Jose
6cbe1ed911 chore: Disable message hooks for conversations without incoming message (#7620) 
When using client APIs to create conversations and auto-assignment is turned on, welcome messages were getting triggered. This PR disable the behaviour and ensure template hooks are triggered only if there are incoming messages present. 

Fixes: https://linear.app/chatwoot/issue/CW-2187
 2023-07-26 20:38:49 +03:00
OMAR.A
1d8341504a fix: contacts count on filter (#7446) 
- Fixes the wrong count shown during the contact filter when contact has multiple labels associated.
 2023-07-26 17:31:04 +03:00
Tejaswini Chile
afb7e67795 fix: empty account variable for custom_attrbute_definition running in background job (#7351) 2023-06-20 12:15:36 +05:30
Tejaswini Chile
879a244f93 fix: Automations condition based quoted text (#7272) 2023-06-09 17:00:05 +05:30
Chamath K.B. Attanayaka
c715e396f0 feat: added input_select type message support for whatsapp (#6886) 
- Added input_select message type support for Whatsapp Cloud API and Whatsapp 360dialog.

Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2023-06-09 15:20:45 +05:30
Sojan Jose
ffc6364690 chore: Improve Whatsapp Templates Sync (#7210) 
- update the templates updated at, even if the API request fails ( to prevent jobs from stacking up in case of API failures upstream )
- sequence the job in batches of 25 requests per minutes schedule ( in case API response time is high, also not to send too many requests in a single batch )
- move the sync job re-rerun to 3 hours ( since we are updating the updated at even in case of failures )(prev 15 minutes )

Fixes: https://linear.app/chatwoot/issue/CW-1590
 2023-05-29 22:23:22 +05:30
Sojan Jose
7ab7bac6bf chore: Enable the new Rubocop rules (#7122) 
fixes: https://linear.app/chatwoot/issue/CW-1574/renable-the-disabled-rubocop-rules
 2023-05-19 14:37:10 +05:30
Tejaswini Chile
b081fe08b8 feat: whatsapp duplicate message (#7004) 2023-05-03 15:18:20 +05:30
Tejaswini Chile
99dfe1d5af feat: Enable template variables in channel greeting messages (#6971) 2023-04-26 20:23:46 +05:30
Shivam Mishra
5600b518ac fix: validate template_params for WhatsApp (#6881) 
- Add JsonSchemaValidator, which takes a declarative schema and validates it for a given property.
- Add specs for JsonSchemaValidator
- Enable the validator for template_params
 2023-04-25 16:50:36 +05:30
Chatwoot Bot
3a35281b3f chore: Update translations (#6941) 
Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2023-04-21 15:28:56 +05:30
Muhsin Keloth
d1584eea72 feat: Add an action on automation to change the priority (#6925) 2023-04-20 11:31:33 +05:30
Tejaswini Chile
5cdc7d654a feat: Support multiple emails in email transcript automation (#6924) 2023-04-19 16:55:25 +05:30
Tejaswini Chile
610463c980 fix: flatten template array for whatsapp templates (#6880) 
- Refactor the WhatsApp template sync job
- Fix the issue when fetching the next set of templates
 2023-04-11 17:48:17 +05:30
Tejaswini Chile
d49989ace1 chore: Specs for Whatsapp template pagination (#6870) 
Spec for https://github.com/chatwoot/chatwoot/pull/6835
 2023-04-10 20:44:43 +05:30
Tejaswini Chile
d1ac33e98c feat: Phone number based automation conditions (#6783) 2023-04-02 10:54:51 +05:30
Sojan Jose
7930902ec8 chore: Refactor Automation Specs (#6796) 
The current way of writing specs for automation in one single file automation_listener isn't effective. Hence we are breaking down the specs for each class into separate spec files.

fixes: CW-1447
 2023-03-30 21:02:52 +05:30
Muhsin Keloth
cef44bc557 fix: Check valid params exists in WhatsAapp payload (#6780) 
Fixes #6779

Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2023-03-30 12:10:59 +05:30
Sojan Jose
a4c9a2b2f2 chore: Support telegram edited_message events (#6785) 
- Add support for telegram edited_message events: Update the user message back in the Chatwoot dashboard when updated by the contact on telegram
 2023-03-29 18:48:16 +05:30
Chamath K.B. Attanayaka
6002394fcf feat: Support input_select messages on telegram (#5887) 
- Adding interactive button support for telegram for outgoing and incoming messages. 


Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2023-03-28 22:50:07 +05:30
Sojan Jose
da76537011 chore: Search optimisations (#6644) 
- Strip search term before searching
- order messages by created_at desc
- order contacts by last_activity_at desc
- order conversations by created_at desc
- Search only resolved contacts
- Optimize resolved contacts query

ref: #6583
 2023-03-13 19:10:31 +05:30
Jacson Santos
2e95d3a173 fix: Duplicate conversations and contacts WA and Brazil numbers (#6222) 
Resolves issue when receiving a message from Brazil  Whatsapp number.
Fixes: #5840


Co-authored-by: Sojan <sojan@pepalo.com>
 2023-03-13 13:20:53 +05:30
Tejaswini Chile
fbdc79df76 Fix: skip invalid access token from sentry (#6639) 2023-03-09 16:28:45 +05:30
Tejaswini Chile
dd8f8fc845 chore: Disable error tracking for Whatsapp error webhooks (#6627) 
https://developers.facebook.com/docs/whatsapp/on-premises/webhooks/components

We are not going to handle the WhatsApp error component webhook event.

https://chatwoot-p3.sentry.io/issues/3957884597/?project=4504723538771968&query=is%3Aunresolved&referrer=issue-stream

Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2023-03-08 20:50:59 +05:30
Sojan Jose
9bc0f67f54 feat: Add specs for WHATSAPP_CLOUD_BASE_URL env variable (#6630) 
ref: #6622
 2023-03-08 18:38:54 +05:30
Sojan Jose
4c921d3d0e chore: fix flaky tests (#6569) 
- fixing flaky test in search service spec
 2023-03-01 11:44:16 +05:30