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889 Commits

Author SHA1 Message Date
Sojan Jose
9ba5adfd60 chore: Support multiple values for automation message content (#7871) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2023-09-19 13:04:58 +05:30
Shivam Mishra
53d530b815 feat: Add upload under account scope (#7914) 2023-09-19 09:51:54 +05:30
Vishnu Narayanan
7b6a56714f fix: double rendor error on message create api for suspended accounts (#7917) 2023-09-14 20:06:48 +05:30
Sojan Jose
616371adbb chore: Improve the behavior of lock to single conversation (#7899) 2023-09-14 12:32:57 +05:30
Muhsin Keloth
2d4ef0c328 feat: Add None option in automation assign agent actions (#7900) 2023-09-14 09:01:58 +05:30
Vishnu Narayanan
5e6e234afe feat (perf): Remove conversation count in contacts list view (#7915) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-09-14 08:49:37 +05:30
Muhsin Keloth
18e9e771b5 fix: Check body exists before deleting null bytes in Twilio (#7910) 2023-09-13 13:40:26 +05:30
Jordan Brough
4f5c5e9f85 fix: Erase null bytes from incoming Twilio messages (#7901) 
We've had some messages come in from a few different phone numbers that had null bytes in them. I don't know how this happens. They don't seem to be malicious.

They currently cause the Postgres gem to raise an error when Chatwoot attempts to save the message body to the database:

ArgumentError (string contains null byte)

Related Rails GitHub issue: rails/rails#26891
 2023-09-12 18:07:18 -07:00
Pranav Raj S
f05535c5ad Revert "chore: Improve the behaviour of lock to single conversation (… (#7886) 2023-09-09 09:59:21 +05:30
Sojan Jose
bfd192ebb2 chore: Improve the behaviour of lock to single conversation (#7863) 2023-09-08 11:16:24 +05:30
Shivam Mishra
e529e1206e fix: Update inline image processing logic to fix missing images when multiple inline images present (#7861) 2023-09-06 14:35:19 +05:30
Shivam Mishra
9ebabb9832 feat: common attachment endpoint follow-up changes (#7826) 2023-09-01 15:18:48 +07:00
Shivam Mishra
deec1d213b feat: add a common upload endpoint (#7806) 
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
 2023-08-31 10:36:02 +07:00
Sojan Jose
6ab964b161 chore: fix flaky spec (#7686) 
- fix flaky reporting specs
- fix flaky export spec
 2023-08-25 00:11:41 -07:00
Shivam Mishra
5598b4b27e feat: implement mutex for SlackSendJob (#7783) 2023-08-25 11:58:29 +07:00
Sojan Jose
64ae9f625a chore: Persist emojis in Contact Import (#7803) 
The previous fix would remove emojis in contact data. This change ensures they are persisited

ref: #7787
 2023-08-24 14:04:52 -07:00
Pranav Raj S
6ddc99d066 fix: Update the in_reply_to to logic to use processed_mail (#7793) 2023-08-24 16:19:17 +05:30
Sojan Jose
acb7debd3f chore: Contact import improvements (#7787) 
- Ensure existing contact information is updated on data import
- Refactor the existing job to make it more readable
- Fixes issues with import files in the wrong encoding
fixes: #7307
 2023-08-23 23:24:47 -07:00
Shivam Mishra
26ef21a243 feat: locking and retry in FB message parsing (#7701) 2023-08-23 09:48:17 +07:00
Muhsin Keloth
0d41853b0b fix: OpenAI CE specs (#7710) 2023-08-21 12:54:35 +07:00
Pranav Raj S
29e8e41443 fix: Delete agent bots without deleting the messages (#7754) 2023-08-17 13:48:49 -07:00
Sojan Jose
178bc80b25 fix: Update email alerts for Slack integration (#7739) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2023-08-17 11:46:37 -07:00
Jordan Brough
996f842882 feat: Allow Twilio::REST::TwilioError errors to raise and prevent Inbox creation (#7379) 
This update will mean that errors will roll back the current transaction and the error will be sent back to the frontend and the user will know that the Inbox did not finish setting up successfully.
 2023-08-16 15:00:02 -07:00
Vishnu Narayanan
7b8a3fcae0 feat: auditlog for team and inbox member updates (#7516) 
- adds an audit log when an agent is added or removed from a team
- adds an audit log when an agent is added or removed from an inbox

Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2023-08-15 19:55:19 -07:00
Sojan Jose
e3b8c1fbb5 fix: Include waiting on agent conversations to unattended view (#7667) 
Updating the `unattended` tab to include conversations where the customer responded and is awaiting an agent's response.

Previously it showed only the conversations where the first response was pending.

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-08-15 15:09:10 -07:00
Pranav Raj S
ebefb2e201 fix: Consider the emails where in-reply-to header has multiple values (#7715) 
- Return the first message id for now to avoid the errors and subsequently missing the message.
- Use .last instead of .first to avoid expensive query.
- Fix array response in response bot.

Fixes:  https://linear.app/chatwoot/issue/CW-2358/activerecordstatementinvalid-pgdatatypemismatch-error-argument-of-and
 2023-08-11 17:53:57 -07:00
Muhsin Keloth
cfe86d9c06 fix: Create new slack thread if the thread identifier changes (#7702) 
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
 2023-08-11 14:19:49 +05:30
Muhsin Keloth
c1c3a62412 fix: Improve reply prompt (#7588) 
Co-authored-by: Sojan Jose <sojan@chatwoot.com>
 2023-08-09 10:25:37 +05:30
Pranav Raj S
4baa4363f4 fix: Update unread_count being 0 if agent has not seen the conversation (#7690) 2023-08-07 18:50:31 -07:00
Sojan Jose
d06cf27800 chore: Specs for pageCrawler Service (#7632) 2023-08-04 15:44:51 -07:00
Pranav Raj S
9ddd428935 feat: Update the slack integration-flow to allow users to select the channel (#7637) 2023-07-28 14:50:30 -07:00
Sojan Jose
846f520ad2 feat: toggle typing and update last seen endpoints for client apis (#7621) 
- Add toggle_typing endpoint for client APIs
- Adds update last seen endpoint for client APIs 

Fixes: #7581
 2023-07-26 20:40:48 +03:00
Sojan Jose
6cbe1ed911 chore: Disable message hooks for conversations without incoming message (#7620) 
When using client APIs to create conversations and auto-assignment is turned on, welcome messages were getting triggered. This PR disable the behaviour and ensure template hooks are triggered only if there are incoming messages present. 

Fixes: https://linear.app/chatwoot/issue/CW-2187
 2023-07-26 20:38:49 +03:00
OMAR.A
1d8341504a fix: contacts count on filter (#7446) 
- Fixes the wrong count shown during the contact filter when contact has multiple labels associated.
 2023-07-26 17:31:04 +03:00
Pranav Raj S
a6a0e78bbe feat: Sort articles based on views (#7599) 2023-07-24 20:27:43 -07:00
Sojan Jose
480f34803b feat: Response Bot using GPT and Webpage Sources (#7518) 
This commit introduces the ability to associate response sources to an inbox, allowing external webpages to be parsed by Chatwoot. The parsed data is converted into embeddings for use with GPT models when managing customer queries.

The implementation relies on the `pgvector` extension for PostgreSQL. Database migrations related to this feature are handled separately by `Features::ResponseBotService`. A future update will integrate these migrations into the default rails migrations, once compatibility with Postgres extensions across all self-hosted installation options is confirmed.

Additionally, a new GitHub action has been added to the CI pipeline to ensure the execution of specs related to this feature.
 2023-07-21 18:11:51 +03:00
Vishnu Narayanan
4828071fc3 feat: add audit trail for channel updates (#7396) 2023-07-21 12:08:19 +05:30
Pranav Raj S
d7566c453d chore: Take the count directly rather than grouping the conversations (#7535) 2023-07-19 12:12:30 -07:00
Vishnu Narayanan
ea825d49da feat: add auditlogs for account model (#7511) 2023-07-19 23:52:34 +05:30
Tejaswini Chile
f3f665cabb fix: Sentiment analysis queue update (#7552) 2023-07-19 20:27:20 +05:30
Tejaswini Chile
5b480f563d feat: Sentiment model download and upload to vendor (#7526) 2023-07-18 12:17:50 +05:30
Pranav Raj S
3a77e672f8 feat: Compute average response time of replies (#7530) 2023-07-17 11:21:31 -07:00
Muhsin Keloth
91c1061214 feat: Add more AI options (#7502) 
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-07-16 12:25:16 -07:00
Muhsin Keloth
19ff738211 feat: Add more options for AI reply suggestions (#7493) 2023-07-13 10:26:25 +05:30
Pranav Raj S
21691f2407 fix: Update breaking specs on sentiment and open AI integration (#7513) 2023-07-12 14:43:11 -07:00
Tejaswini Chile
10dd0ba647 feat: Sentiment Analysis (#7475) 2023-07-12 15:03:31 +05:30
Pranav Raj S
09f46aa912 chore: Update onMessage event to include conversation id (#7497) 2023-07-10 15:04:31 -07:00
Shivam Mishra
a940f4c1d2 feat: Allow label suggestions with OpenAI APIs (#7428) 2023-07-10 14:40:54 +05:30
Tejaswini Chile
71837bedf9 feat: Ability to customise the email sender name [CW-1629] (#7345) 2023-07-04 20:46:01 +05:30
Pranav Raj S
022f4f899f Revert "feat: Support Azure single-tenant application using the Graph… (#7436) 2023-06-29 16:50:18 -07:00