We made so many improvements for CSAT via https://github.com/chatwoot/chatwoot/pull/11485. However, we missed showing message content in the dashboard for CSAT URLs created in non-widget inboxes. This PR fixes the issue by ensuring that CSAT-configured messages are passed along with CSAT responses, otherwise defaulting to the translation.
This PR adds a tool to search Linear issues. If the integration is
enabled for the account, the tool will return results as expected. Also
introduces support for an `active?` method, which allows third-party
Copilot tools to be conditionally enabled based on the status of the
integration on the account.
This PR introduces the concept of a tool registry. The implementation is
straightforward: you can define a tool by creating a class with a
function name. The function name gets registered in the registry and can
be referenced during LLM calls. When the LLM invokes a tool using the
registered name, the registry locates and executes the appropriate tool.
If the LLM calls an unregistered tool, the registry returns an error
indicating that the tool is not defined.
# Pull Request Template
## Description
This PR fixes the translation inconsistency in the
`<ConversationBasicFilter />` component, where dropdown options would
revert to English after page reload.
**Cause:**
The component used static arrays for chat status and sort options, with
translations initialized only once. After a reload, it showed system
language (English) until the user's locale was fully loaded.
**Solution:**
Replaced static arrays with computed properties to make translations
reactive. This ensures the options automatically update when the locale
changes.
## Type of change
- [x] Bug fix (non-breaking change which fixes an issue)
## How Has This Been Tested?
### Loom video
**Before**
https://www.loom.com/share/eeac97c59b21480b95ef74813d3d7fa9?sid=0481994a-8d35-4c44-87d0-c6c5a77a54fd
**After**
https://www.loom.com/share/c1bdfbdb19ca4e37bda373f0fe12527a?sid=cb5b1d19-272b-48cb-967c-9a82c2a2b028
## Checklist:
- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
Show captain messages under the name of the assistant which generated
the message.
- Add support for `Captain::Assistant` sender type
- Add push_event_data for captain_assistants
- Add activity message handler for captain_assistants
- Update UI to show captain messages under the name of the assistant
- Fix the issue where openAI errors when image is sent
- Add support for custom name of the assistant
---------
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Added `AGENTS.md` containing development guidelines, build commands,
code style conventions, and project-specific instructions for easier
onboarding and consistent development practices. Additionally symlink
for `CLAUDE.md` and `windsurf`
# Pull Request Template
## Description
This PR fixes a UI bug where the "Select Label" dropdown in the CSAT
survey rule overflowed off the screen. The dropdown now stays within the
visible bounds.
## Type of change
- [x] Bug fix (non-breaking change which fixes an issue)
## How Has This Been Tested?
### Loom video
https://www.loom.com/share/6a26ba5524de4fcdb2f209a6ec215ba6?sid=7cf1c84c-b167-4237-9571-00af56f7da18
## Checklist:
- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
# Pull Request Template
## Description
This PR fixes an issue where updating the icon for a category didn’t
work while editing. This happened because the edit dialog is wrapped in
a form, and the icon button (missing `type="button"`) triggered a form
submission instead of opening the icon picker.
**Solution:**
Set the icon button’s `type` to `"button"` to prevent unintended form
submission.
Fixes
https://linear.app/chatwoot/issue/CW-4350/updating-an-icon-for-the-category-is-not-working
## Type of change
- [x] Bug fix (non-breaking change which fixes an issue)
## Checklist:
- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
# Pull Request Template
## Description
This PR fixes,
1. Fix display issue where the attribute value `0` was not shown for
attributes of type "number" and instead displayed as `"---"`
2. Fix issue where the copy and delete buttons were not visible when the
attribute value was `0`
3. Fix an issue with updating contact custom attributes in the
conversation sidebar (caused by the camelCase param key mismatch in
`contacts/update`; only reproducible for attributes type "date")
4. Ensure the delete button is shown for checkbox-type attributes, even
when the value is `true` or `false` (previously hidden when the value
was `false`, despite the key being present)
Fixes
[CW-4326](https://linear.app/chatwoot/issue/CW-4326/custom-attribute-with-value-0-not-displayed-correctly-in-chatwoot)
https://github.com/chatwoot/chatwoot/issues/11459
## Type of change
- [x] Bug fix (non-breaking change which fixes an issue)
## How Has This Been Tested?
### Loom video
https://www.loom.com/share/77257dc09a37452bab7876d1554b8a03?sid=dc5635eb-4fe0-4f39-8da2-036d71649ffc
## Checklist:
- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
# Pull Request Template
## Description
This PR introduces basic customization options for the CSAT survey:
* **Display Type**: Option to use star ratings instead of emojis.
* **Message Text**: Customize the survey message (up to 200 characters).
* **Survey Rules**: Send surveys based on labels — trigger when a
conversation has or doesn't have a specific label.
Fixes
https://linear.app/chatwoot/document/improve-csat-responses-a61cf30e054e
## Type of change
- [x] New feature (non-breaking change which adds functionality)
## How Has This Been Tested?
### Loom videos
**Website Channel (Widget)**
https://www.loom.com/share/7f47836cde7940ae9d17b7997d060a18?sid=aad2ad0a-140a-4a09-8829-e01fa2e102c5
**Email Channel (Survey link)**
https://www.loom.com/share/e92f4c4c0f73417ba300a25885e093ce?sid=4bb006f0-1c2a-4352-a232-8bf684e3d757
## Checklist:
- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
---------
Co-authored-by: Pranav <pranavrajs@gmail.com>
This PR introduces support for optionally exposing more data during LLM
function calls. This will be useful as we expand Copilot’s capabilities.
Changes included:
- Add support for ArticleLlmFormatter
- Add missing specs for ContactLLMFormatter and ArticleLLMFormatter
- Add additional spec for ConversationLLMFormatter based on config
The agents can see the previous conversations with the copilot if needed
with this change. We would have to cleanup the data after a while. For
now, that is not considered.
This PR adds:
- A new model for copilot_threads (intentionally named thread instead of
conversation to avoid confusion), copilot_messages
- Add the controller to fetch previous threads and messages.
- Currently Chatwoot manages Twilio Inbox creation in a separate
controller , We want to move this to inboxes api so that we have a
unified API for inbox related changes
---------
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
**Issue**
When attempting to send a message to Instagram users who have never
previously messaged the connected Instagram account, we encounter a
"User consent is required to access user profile" error
**Fix**
This PR implements proper error handling for cases where user consent is
required. We can only access a user's profile after they have initiated
contact with the Instagram account
# Pull Request Template
## Description
Fixes
[CW-4330](https://linear.app/chatwoot/issue/CW-4330/bug-attachments-in-gallery-view-gets-duplicated-when-you-navigate-back)
**Cause**
When navigating back to a previously viewed conversation, attachments
were being duplicated in the Gallery View. This occurred because the
`SET_ALL_ATTACHMENTS` mutation was appending new attachments to existing
ones `(attachments.push(...data))` instead of replacing them. Each time
a user returned to a conversation, the attachment list would grow,
showing duplicate images.
**Solution**
Updated the `SET_ALL_ATTACHMENTS` mutation to replace the entire
attachments array instead of appending to it. This change ensures
attachments are cleared before adding new ones when returning to a
previously viewed conversation, preventing duplicates.
## Type of change
- [x] Bug fix (non-breaking change which fixes an issue)
## How Has This Been Tested?
### Loom video
https://www.loom.com/share/b2472c07e95843f6879724b19ef89311?sid=eed42238-b4bc-4dbe-8ede-a25a13b4610d
## Checklist:
- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
# Pull Request Template
## Description
This PR introduces a `CustomTeleport` component that wraps Vue's
Teleport to preserve directionality context (ltr / rtl) when teleporting
content outside the app’s root container.
### Problem
Currently, the app sets the text direction (`[dir="ltr"]` or
`[dir="rtl"]`) on a container `div` inside `<body>`, not on `<body>`
itself. When content is teleported directly into `body`, it no longer
inherits the correct direction context. As a result, direction-aware
utility classes like `ltr:pl-2`, `rtl:ml-1`, etc., break because CSS
selectors like `[dir="ltr"] .ltr\:pl-2` no longer match. Identified this
issue when working on this
[PR](https://github.com/chatwoot/chatwoot/pull/11382)
### Solution
The `CustomTeleport` component automatically applies the correct `[dir]`
attribute (`ltr` or `rtl`) on the teleported content's wrapper based on
the current `isRTL` setting from the store. This ensures that
direction-specific Tailwind utility classes continue to work as
expected, even when the content is rendered outside the app root.
## Type of change
- [x] New feature (non-breaking change which adds functionality)
## Checklist:
- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
---------
Co-authored-by: Pranav <pranavrajs@gmail.com>
# Pull Request Template
## Description
This PR uses `useScrollLock` from `VueUse` to lock scrolling on the chat
list panel when the context menu is open.
## Type of change
- [x] New feature (non-breaking change which adds functionality)
## How Has This Been Tested?
### Loom video
https://www.loom.com/share/68a25af2c1b149f8bd06bdbaafb4d82d?sid=0984fde6-ade2-405a-afc9-6d8f99480874
## Checklist:
- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
This PR updates docker-compose.production.yaml to simplify volume
management and eliminate host-path mounts that were causing permission
and startup errors.
The custom filters API previously required a filter_type attribute, even
when accessing a resource by its ID, which isn’t necessary. This PR
removes that condition.
Fixes https://github.com/chatwoot/chatwoot/issues/11384
Previously, agent bots weren’t allowed to edit custom attributes in
conversations. But with AI, it’s now more feasible to return accurate
and useful attributes. Since there’s no strong reason to block this,
this PR enables bots to update custom attributes.
Fixes https://github.com/chatwoot/chatwoot/issues/11378
Bumps [rack](https://github.com/rack/rack) from 2.2.13 to 2.2.14.
<details>
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<h2>[2.2.14] - 2025-05-06</h2>
<h3>Security</h3>
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href="https://github.com/rack/rack/security/advisories/GHSA-gjh7-p2fx-99vx">CVE-2025-46727</a>
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Merge commit from fork</li>
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### Summary
- Converts conversation auto-resolution duration from days to minutes
for more
granular control
- Updates validation to allow values from 10 minutes (minimum) to 999
days (maximum)
- Implements smart messaging to show appropriate time units in activity
messages
### Changes
- Created migration to convert existing durations from days to minutes
(x1440)
- Updated conversation resolver to use minutes instead of days
- Added dynamic translation key selection based on duration value
- Updated related specs and documentation
- Added support for displaying durations in days, hours, or minutes
based on value
### Test plan
- Verify account validation accepts new minute-based ranges
- Confirm existing account settings are correctly migrated
- Test auto-resolution works properly with minute values
- Ensure proper time unit display in activity messages
---------
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
