c08fa631a9
Add a temporary `captain_disable_auto_resolve` boolean setting on accounts to prevent Captain from resolving conversations. Guards both the scheduled resolution job and the assistant's resolve tool. --------- Co-authored-by: Claude Opus 4.6 <noreply@anthropic.com>
29 lines
1.1 KiB
Ruby
29 lines
1.1 KiB
Ruby
class Captain::Tools::ResolveConversationTool < Captain::Tools::BasePublicTool
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description 'Resolve a conversation when the issue has been addressed or the conversation should be closed'
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param :reason, type: 'string', desc: 'Brief reason for resolving the conversation', required: true
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def perform(tool_context, reason:)
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conversation = find_conversation(tool_context.state)
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return 'Conversation not found' unless conversation
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return "Conversation ##{conversation.display_id} is already resolved" if conversation.resolved?
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return 'Auto-resolve is disabled for this account' if conversation.account.captain_disable_auto_resolve
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log_tool_usage('resolve_conversation', { conversation_id: conversation.id, reason: reason })
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Current.captain_resolve_reason = reason
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begin
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conversation.resolved!
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ensure
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Current.captain_resolve_reason = nil
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end
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"Conversation ##{conversation.display_id} resolved#{" (Reason: #{reason})" if reason}"
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end
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private
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def permissions
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%w[conversation_manage conversation_unassigned_manage conversation_participating_manage]
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end
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end
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