Muhsin Keloth 8eb0558b0a fix: Case-insensitive language matching for WhatsApp template messages (#13269) ...

Fixes https://github.com/chatwoot/chatwoot/issues/13257
When sending WhatsApp template messages via API with `processed_params`,
users receiving error `(#132000) Number of parameters does not match the
expected number of params` from WhatsApp. The find template method
performed case-sensitive string comparison on language codes. If a user
sent `language: "ES"` but the template was stored as `language: "es"`,
the template wouldn't be found, resulting in empty `components: []`
being sent to WhatsApp.

2026-01-14 17:33:02 +04:00

3.9 KiB

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