Sojan Jose 135be52431 feat: Introduce last responding agent option to automation assign agent (#12326) ...

Introduce a `Last Responding Agent` options to assign_agents action in
automations to cover the following use cases.

- Assign conversations to first responding agent : ( automation message
created at , if assignee is nil, assign last responding agent )
- Ensure conversations are not resolved with out an assignee : (
automation conversation resolved at : if assignee is nil, assign last
responding agent )

and potential other cases.

fixes: #1592

2026-04-16 18:54:35 +05:30

4.6 KiB

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