0b65526b85
* Added POC for mail inbox reply email * created mailbox and migratuion for the same * cleaned up sidekiq queues and added the queues for action mailbox and active storage * created conversation mailbox and functionlaity to create a message on the conversation when it's replied * Added UUID to conversation to be used in email replies * added migration to add uuid for conversation * changed parsing and resource fetching to reflect matching uuid and loading conversation alone * cleaned up conversation mailbox.rb * Added content type & attribute for message * Added the new reply email to outgoing emails * Added migration to accounts for adding domain and settings * Modified seeds to reflect this changes * Added the flag based column on account for boolean settings * Added the new reply to email in outgoing conversation emails based on conditions * Added dynamic email routing in application mailbox * Added dynamic email routing in application mailbox * Added a catch all deafult empty mailbox * Added annotation for account * Added the complete email details & attachments to the message * Added the complete email details to the message in content_attributes, like subject, to, cc, bcc etc * Modified the mail extractor to give a serilaized version of email * Handled storing attachments of email on the message * Added incoming email settings, env variables * [#138] Added documentation regarding different email settings and variables * Fixed the mail attachments blob issue (#138) * Decoided attachments were strings and had to construct blobs out fo them to work with active storage * Fixed the content encoding issue with mail body * Fixed issue with Proc used in apllication mailbox routing * Fixed couple of typos and silly mistakes * Set appropriate from email for conversation reply mails (#138) * From email was taken from a env variable, changed it to take from account settings if enabled * Set the reply to email correctly based on conversation UUID * Added commented config ind development.rb for mailbox ingress * Added account settings for domain and support email (#138) * Added the new attributes in accounts controller params whitelisting, api responses * Added options for the the new fields in account settings * Fixed typos in email continuity docs and warnings * Added specs for conversation reply mailer changes (#138) * Added specs for * conversation reply mailer * Accounts controller * Account and Conversation models * Added tests for email presenter (#138) * Specs for inbound email routing and mailboxes (#138)
Background
Chatwoot is a customer support tool for instant messaging channels which can help businesses to provide exceptional customer support. The development of Chatwoot started in 2016 and it failed to succeed as a business and eventually shut the shop in 2017. During 2019 #Hacktoberfest, the maintainers decided to make it opensource instead of letting the code rust in a private repo. With a pleasant surprise, Chatwoot became a trending project on Hacker News and best of all, got lots of love from the community.
Now, a failed project is back on track and the prospects are looking great. The team is back to working on the project and we are building it in the open. Thanks to the ideas and contributions from the community.
Documentation
Detailed documentation is available at www.chatwoot.com/docs.
You can find the quick setup docs here.
Branching model
We use git-flow branching model. The base branch is develop.
If you are looking for a stable version, please use the master or tags labelled as v1.x.x.
Heroku one-click deploy
Deploying chatwoot to heroku, it's a breeze. It's as simple as clicking this button.
Follow this link to understand setting the correct environment variables for the app to work with all the features. There might be breakages if you do not set the relevant environment variables. This applies to deploying the docker image as well.
Docker
Follow our docker development guide to develop and debug the application using docker-compose.
Follow our environment variables guide to setup environment for Docker.
Contributors ✨
Thanks goes to all these wonderful people:
Chatwoot © 2017-2020, ThoughtWoot Inc - Released under the MIT License.