059506b1db
## Summary This Enterprise-only feature automatically fetches a favicon for companies created with a domain, and adds a batch task to backfill missing avatars for existing companies. The flow only targets companies that do not already have an attached avatar, so existing avatars are left untouched. ## Demo https://github.com/user-attachments/assets/d050334e-769f-4e46-b6e7-f7423727a192 ## What changed - Added `Avatar::AvatarFromFaviconJob` to build a Google favicon URL from the company domain and fetch it through `Avatar::AvatarFromUrlJob` - Triggered favicon fetching from `Company` with `after_create_commit` - Added `Companies::FetchAvatarsJob` to batch existing companies that are missing avatars - Added `companies:fetch_missing_avatars` under `enterprise/lib/tasks` - Kept the company-specific implementation inside the Enterprise boundary - Stubbed the new favicon request in unrelated specs that now hit this callback indirectly - Updated a couple of CI-sensitive specs that were failing due to callback side effects / reload-safe exception assertions ## How to verify 1. Create a company in Enterprise with a valid domain and no avatar. 2. Confirm that a favicon-based avatar gets attached shortly after creation. 3. Create another company with a domain and an avatar already attached. 4. Confirm that the existing avatar is not replaced. 5. Run `companies:fetch_missing_avatars`. 6. Confirm that existing companies without avatars get one, while companies that already have avatars remain unchanged. ## Notes - This change does not refresh or overwrite existing company avatars - Favicon fetching only runs for companies with a present domain - The branch includes the latest `develop` --------- Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com> Co-authored-by: Sojan Jose <sojan@pepalo.com>
Chatwoot
The modern customer support platform, an open-source alternative to Intercom, Zendesk, Salesforce Service Cloud etc.
Chatwoot is the modern, open-source, and self-hosted customer support platform designed to help businesses deliver exceptional customer support experience. Built for scale and flexibility, Chatwoot gives you full control over your customer data while providing powerful tools to manage conversations across channels.
✨ Captain – AI Agent for Support
Supercharge your support with Captain, Chatwoot’s AI agent. Captain helps automate responses, handle common queries, and reduce agent workload—ensuring customers get instant, accurate answers. With Captain, your team can focus on complex conversations while routine questions are resolved automatically. Read more about Captain here.
💬 Omnichannel Support Desk
Chatwoot centralizes all customer conversations into one powerful inbox, no matter where your customers reach out from. It supports live chat on your website, email, Facebook, Instagram, Twitter, WhatsApp, Telegram, Line, SMS etc.
📚 Help center portal
Publish help articles, FAQs, and guides through the built-in Help Center Portal. Enable customers to find answers on their own, reduce repetitive queries, and keep your support team focused on more complex issues.
🗂️ Other features
Collaboration & Productivity
- Private Notes and @mentions for internal team discussions.
- Labels to organize and categorize conversations.
- Keyboard Shortcuts and a Command Bar for quick navigation.
- Canned Responses to reply faster to frequently asked questions.
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Customer Data & Segmentation
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- Conversation, Agent, Inbox, Label, and Team Reports for operational visibility.
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Documentation
Detailed documentation is available at chatwoot.com/help-center.
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If you are looking for a stable version, please use the master or tags labelled as v1.x.x.
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