Commit Graph

5088 Commits

Author SHA1 Message Date
Michael Choi
68bfbc7eb0 feat: Add liquid processing for SMS campaigns (#10981)
Liquid template processing for SMS campaigns
fixes: https://github.com/chatwoot/chatwoot/issues/10980

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2025-06-11 13:16:44 -04:00
Muhsin Keloth
7a67799f35 fix: Send CSAT survey only when agent can reply in conversation (#11637) 2025-06-11 22:45:32 +05:30
Chatwoot Bot
459c22054a chore: Update translations (#11702) 2025-06-11 12:12:15 -04:00
Shivam Mishra
35f06f30e7 feat: label reports overview (#11194)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-06-11 14:35:46 +05:30
Uchkun Rakhimov
c0d9533b3a feat: add support for telegram circular video messages (#11504)
This PR adds support for handling Telegram's video_note messages (circular video messages), which are commonly used for short voice-style video replies in messaging.

Fixes: #11503

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2025-06-10 17:31:28 -04:00
Muhsin Keloth
4303007786 feat: Enhance Linear integration UX with multi-issue support and improved placement (#11668)
Fixes
https://linear.app/chatwoot/issue/CW-4150/support-for-multiple-issues-linking-in-linear

This PR significantly improves the Linear integration user experience by
relocating the Linear integration from the conversation header to the
contact panel and adding support for multiple issue linking per
conversation.

  ### Key Changes

- **Relocated Linear integration**: Moved from conversation header to
contact panel for better organization and accessibility
- **Multi-issue support**: Added ability to link/create multiple Linear
issues for a single conversation
- **Integration CTA**: Added a dedicated call-to-action section for
users who haven't connected their Linear account yet
  - **UI/UX improvements**: Enhanced design consistency and user flow




<details>
<summary>Screenshots</summary>

  #### Multiple Issues Support


![link-multiple-issues](https://github.com/user-attachments/assets/b56cfa7d-6f98-42db-b4bb-361ae59d0eae)

  #### Integration CTA


![link-multiple-issues](https://github.com/user-attachments/assets/a895fcbe-780a-47f8-9fa4-3a2af8b243e1)

---------

Co-authored-by: Copilot <175728472+Copilot@users.noreply.github.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Pranav <pranavrajs@gmail.com>
2025-06-10 15:40:02 -04:00
Pranav
4a83e70158 fix: Avoid throwing 406 for non-json requests (#11701)
Users get confused between app routes and API routes. Instead of hitting
/api, they append /app in the API call, which ends up calling the
dashboard controller and throws an error. To fix this, we added a check
to throw a 406 Not Acceptable for non-HTML requests. But Meta requires
Accept: \*/\* to return 200 for the integration to be accepted.

This change will only throw an error for JSON requests.

Fixes #11697
Fixes https://github.com/chatwoot/chatwoot/issues/11251
Fixes https://github.com/chatwoot/chatwoot/issues/11205
2025-06-10 15:12:32 -04:00
Sivin Varghese
53e2585275 feat: Show conversation count for filters/folders in header (#11698)
# Pull Request Template

## Description

Fixes
https://linear.app/chatwoot/issue/CW-4467/show-the-conversation-count-at-the-top-for-filters-and-folders

## Type of change

- [x] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?

### Screenshots
<img width="637" alt="image"
src="https://github.com/user-attachments/assets/8c167130-f41a-45ce-a70e-bba99d74050f"
/>
<img width="637" alt="image"
src="https://github.com/user-attachments/assets/769bc488-e4d9-40fb-9760-62434761617b"
/>




## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
2025-06-10 13:59:25 -04:00
Chatwoot Bot
9b8c8a3850 chore: Update translations (#11574) 2025-06-10 10:10:52 -04:00
Sojan Jose
07d3b92b12 feat: Add development variant toggle rake task (#11696) 2025-06-10 09:47:59 -04:00
mix5003
c710cbe370 feat: Add message support for input_select type in Facebook (#11627) 2025-06-10 16:15:11 +05:30
mix5003
cf1d0de294 feat: Add message support for input_select type in LINE (#11628)
# Pull Request Template

## Description

Added input_select message type support for LINE

## Type of change

Please delete options that are not relevant.

- [ ] Bug fix (non-breaking change which fixes an issue)
- [X] New feature (non-breaking change which adds functionality)
- [ ] Breaking change (fix or feature that would cause existing
functionality not to work as expected)
- [ ] This change requires a documentation update

## How Has This Been Tested?

add testcase. and test manually by myself


## Checklist:

- [X] My code follows the style guidelines of this project
- [X] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [ ] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [ ] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-06-10 15:10:51 +05:30
Sivin Varghese
3e73c1b4bc feat: Add RTL support in public help center (#11692)
# Pull Request Template

## Description

This PR adds RTL support in public help center.

Fixes
https://linear.app/chatwoot/issue/CW-4459/support-for-rtl-in-public-help-center

## Type of change

- [x] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?

### Loom video

https://www.loom.com/share/d48a26ec80e04545addca825882b4d79?sid=aa7a6b37-33bc-4f63-b1cc-54b27a7733cf

## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
2025-06-09 15:23:04 -04:00
Shivam Mishra
25f947223d feat: sanitize inbox name (#11597)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-06-09 14:46:12 +05:30
Pranav
9b43a0f72b fix: Retry job if file not found (#11683)
Removed StandardError rescue blocks and added retry_on for
ResponseBuilderJob and AudioTranscriptionJob
2025-06-05 22:53:11 -05:00
Sojan Jose
10363e77ad chore: Add region option to Dialogflow integration (#11510)
## Summary
- support region option when configuring Dialogflow integration
- connect to region endpoint when set
- use session identification based on the region

Fixes: https://github.com/chatwoot/chatwoot/issues/4129
2025-06-05 20:01:17 -05:00
Shivam Mishra
27bce50210 fix: Incorrect date parsing in matchesFilter (#11679)
The `matchesFilter` is a utility that checks the incoming payload
against a filter and returns `true` or `false`.
For the `greater_than` and `less_than` filter specifically, the date
parsing would fail when the timestamp was a 10 digit number.

This PR solves this by adding a `coerceToDate` method that tries to
parse the given value to a Date object as correctly as possible before
comparing.

Ref: https://github.com/chatwoot/utils/pull/53
2025-06-05 19:38:56 -05:00
Pranav
8bc00f707b feat(ee): Add transcription support for audio messages (#11670)
<img width="419" alt="Screenshot 2025-06-03 at 4 25 37 PM"
src="https://github.com/user-attachments/assets/4b6ddd11-9b91-4981-a571-83746cc4d40b"
/>


Fixes https://github.com/chatwoot/chatwoot/issues/10182

---------

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2025-06-05 18:29:37 -05:00
Sojan Jose
273c277d47 feat: Add conversation delete feature (#11677)
<img width="1240" alt="Screenshot 2025-06-05 at 12 39 04 AM"
src="https://github.com/user-attachments/assets/0071cd23-38c3-4638-946e-f1fbd11ec845"
/>


## Changes

Give the admins an option to delete conversation via the context menu

- enable conversation deletion in routes and controller
- expose delete API on conversations
- add delete option in conversation context menu and integrate with card
and list
- implement store action and mutation for delete
- update i18n with new strings

fixes: https://github.com/chatwoot/chatwoot/issues/947

---------

Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Pranav <pranavrajs@gmail.com>
2025-06-05 15:53:17 -05:00
Sivin Varghese
4c0d096e4d feat: Add rich text support for widget welcome tagline (#11666)
# Pull Request Template

## Description

This PR adds rich text support for the widget welcome tagline, enabling
users to format the message using basic text styling (bold, italics,
links, etc.)
https://github.com/chatwoot/chatwoot/pull/11629#issuecomment-2932448975

## Type of change

- [x] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?

### Screenshots
<img width="1100" alt="image"
src="https://github.com/user-attachments/assets/eef2bfd3-7bc9-4aea-b21d-078f6b29f334"
/>
<img width="448" alt="image"
src="https://github.com/user-attachments/assets/713c6b07-d0dc-4c8f-bfba-cd119a858375"
/>



## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-06-05 14:13:46 -05:00
Sojan Jose
2f40f95f77 fix: broken link in admin account user list (#11661)
- Add a dummy link for account users page that redirect back to user
page
- move common account user form in user and account super admin pages to
a partial

fixes:  #10757
2025-06-04 21:37:05 -05:00
Sivin Varghese
ee293c3598 fix: Show default dashboard prompt for contact and articles (#11675)
# Pull Request Template

## Description

This PR fixes an issue where the copilot displayed irrelevant prompts on
the Contacts and Article pages.

Previously, conversation-specific prompts like "Summarize", "Suggest
answer", and "Rate the conversation" were shown even outside
conversations. With this update, users navigating to the Contacts or
Articles routes will now see appropriate dashboard prompts such as "High
priority conversation" and "List contacts".

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

### Screenshots

**Contacts Page**
<img width="1401" alt="image"
src="https://github.com/user-attachments/assets/242f42a1-d9a5-4369-bd00-5c22e977970d"
/>

**Articles page**
<img width="1401" alt="image"
src="https://github.com/user-attachments/assets/12c5575d-9c50-4530-a0c9-2f02fbf4c732"
/>



## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
2025-06-04 13:54:51 -05:00
raza-ak
513d954027 feat: Show active Contacts (#8243) 2025-06-04 21:52:13 +05:30
Shivam Mishra
e9a132a923 feat: auto resolve label option and fixes (#11541)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-06-04 14:53:24 +05:30
Sojan Jose
b70d2c0ebe chore: Improvements for codespace (#11667)
- move to vite build instead of dev for codespaces
- disable miniprofiler
2025-06-04 00:21:23 -05:00
Tanmay Deep Sharma
623734a631 chore: mintlify docs migrate (#11641)
Remove the developer docs from this repo and move it to
https://github.com/chatwoot/docs


PR - https://github.com/chatwoot/docs/pull/542
2025-06-03 22:42:00 -05:00
Pranav
b81f1bc971 fix: Reset conversation sidebar when copilot is open (#11657)
Both the Copilot and the conversation sidebar were open at the same
time, which shouldn’t be possible.
2025-06-03 13:39:18 -05:00
Sivin Varghese
ff0ad53f49 fix: Style issue with conversation header (#11655) 2025-06-03 15:21:30 +05:30
Shivam Mishra
02c4863d95 feat: improve article search ranking (#11640) 2025-06-03 12:01:17 +05:30
Pranav
bae958334d feat: Update UI for Copilot (#11561)
- Updated UI for copilot
2025-06-02 22:02:03 -05:00
Sivin Varghese
a5fda8e118 fix: Style issue with CSAT reports table (#11653) 2025-06-02 14:08:01 +05:30
Shivam Mishra
8fa039e1c5 fix: route params not reacting to changes (#11651) 2025-06-02 13:57:42 +05:30
Pranav
4061f99114 fix: Force re-render the CSAT component when data changes (#11643) 2025-06-02 11:10:47 +05:30
Shivam Mishra
f064b09776 feat: move embedding config to a yaml file (#11611)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2025-05-30 16:26:40 +05:30
Shivam Mishra
07a39f4b42 feat: Enforce role permissions on filtered page (#11638)
Fixes: https://github.com/chatwoot/chatwoot/issues/11610

Demo:
https://www.loom.com/share/c9181b42619044379ba01e0ac913801d?sid=e306fe30-ce80-47ac-83e5-92132a99f464
2025-05-30 15:19:42 +05:30
Sojan Jose
8bbf6c75e3 chore: Improvements to codespaces (#11635)
- Remove the deprecated extensions
- Install claude code in base image 
- Fix rails deprecation warning
2025-05-29 21:18:02 -06:00
Pranav
aad6d655d5 fix: Update design to fix the crowded header (#11633)
**Before:**

<img width="907" alt="Screenshot 2025-05-29 at 3 21 00 PM"
src="https://github.com/user-attachments/assets/7738f684-7e9f-40ff-ac49-d9b389eca99b"
/>

**After:**
<img width="903" alt="Screenshot 2025-05-29 at 3 20 33 PM"
src="https://github.com/user-attachments/assets/1213d832-59d8-4d04-be96-f711297a887d"
/>
2025-05-29 18:45:28 -06:00
Pranav
70c29f699c fix(revert): "fix: Send CSAT survey only when agent can reply in conversati… (#11634)
…on (#11584)"

This reverts commit b5ebc47637.

# Pull Request Template

## Description

Please include a summary of the change and issue(s) fixed. Also, mention
relevant motivation, context, and any dependencies that this change
requires.
Fixes # (issue)

## Type of change

Please delete options that are not relevant.

- [ ] Bug fix (non-breaking change which fixes an issue)
- [ ] New feature (non-breaking change which adds functionality)
- [ ] Breaking change (fix or feature that would cause existing
functionality not to work as expected)
- [ ] This change requires a documentation update

## How Has This Been Tested?

Please describe the tests that you ran to verify your changes. Provide
instructions so we can reproduce. Please also list any relevant details
for your test configuration.


## Checklist:

- [ ] My code follows the style guidelines of this project
- [ ] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [ ] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [ ] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
2025-05-29 16:52:33 -06:00
Sojan Jose
4ab0b17e6e feat: add custom roles seeding to account seeder (#11623)
Introduce custom roles in account seed data to support testing of
realistic role-based access scenarios. Includes six distinct roles with
varied permission sets and assigns them to multiple users for
comprehensive test coverage.
2025-05-29 15:17:20 -06:00
Sojan Jose
3548948c92 fix: Allow users with report_manage permission to access CSAT reports (#11625)
- Extended CsatSurveyResponsePolicy to support report_manage permission
- Added enterprise extension module following existing pattern
- Users with report_manage custom role can now access CSAT index,
metrics, and download
- Added comprehensive tests for both base and enterprise policy behavior
2025-05-29 12:09:03 -06:00
Sivin Varghese
b1898e019b fix: Design issues with profile settings style (#11630)
# Pull Request Template

## Description

This PR fixes styles issues with the select in profile settings and
toggles the Hotkeys button.

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

### Screenshots

**Select**
| Before  | After (Dark Mode) | After (Light Mode) |
| ------------- | ------------- | ------------- |
| <img width="162" alt="image"
src="https://github.com/user-attachments/assets/6d4ebd45-d233-413e-aca8-7f4db5d6c8a2"
/> <img width="699" alt="image"
src="https://github.com/user-attachments/assets/62c2ca85-479f-4252-a4fc-ffd5a570cff0"
/> | <img width="162" alt="image"
src="https://github.com/user-attachments/assets/7c9780ea-8ab6-429e-82e3-6fb554141bc0"
/> <img width="699" alt="image"
src="https://github.com/user-attachments/assets/726d7a0a-bfbc-4bdc-aedc-a874146230d8"
/> | <img width="162" alt="image"
src="https://github.com/user-attachments/assets/f3022b5f-6ae2-48d6-a2c9-9961f4295b81"
/> <img width="699" alt="image"
src="https://github.com/user-attachments/assets/fa6515c1-35df-4f6f-9096-e7893bffe683"
/> |

**Toggle Hotkeys**
| Before  | After (Dark Mode) | After (Light Mode) |
| ------------- | ------------- | ------------- |
| <img width="783" alt="image"
src="https://github.com/user-attachments/assets/5628fa6a-9692-44f4-bc45-6e5de44588c7"
/> | <img width="783" alt="image"
src="https://github.com/user-attachments/assets/14529e80-fd9c-46cd-9ad8-aab041781238"
/> | <img width="783" alt="image"
src="https://github.com/user-attachments/assets/dfe2cbec-8d05-443d-89a2-0e674fffa518"
/> |

## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
2025-05-29 12:07:05 -06:00
Shivam Mishra
b3a76289cc feat: use tracking pixel for article view count (#11559) 2025-05-29 17:01:38 +05:30
Sojan Jose
873cfa08d8 feat: Ability to reset api_access_token (#11565)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
2025-05-29 14:42:13 +05:30
Shivam Mishra
a0cc27faaf feat: show articles in the list only if feature is enabled (#11607)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2025-05-29 14:19:35 +05:30
Sojan Jose
fdd35ff549 chore: Update Codespaces (#11621)
- Fix issues with the current Chatwoot development codespaces
- Switch from webpacket to vite 
- Add additional configs to make the development easier with codespaces
- toggles v4 feature true as default
2025-05-29 01:45:00 -06:00
Sivin Varghese
2ea10ae065 fix: Snackbar notifications hidden behind modal dialogs (#11616) 2025-05-29 12:49:38 +05:30
Pranav
23a804512a feat: Update the UI to support the change for Copilot as a universal copilot (#11618)
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2025-05-29 12:35:10 +05:30
Shivam Mishra
f6510e0d43 docs: add swagger spec for accounts API (#11620) 2025-05-29 11:23:27 +05:30
Sivin Varghese
c3d98fc064 chore: Move URL comparison logic to utils (#11617) 2025-05-29 10:19:56 +05:30
Muhsin Keloth
b5ebc47637 fix: Send CSAT survey only when agent can reply in conversation (#11584)
Fixes https://github.com/chatwoot/chatwoot/issues/11569

 ## Problem
On platforms like WhatsApp and Facebook Messenger, customers cannot
reply to messages after 24 hours (or other channel-specific messaging
windows). Despite this limitation, the system continued sending CSAT
surveys to customers outside their messaging window, making it
impossible for them to respond.

  ## Solution
Added a check for `conversation.can_reply?` in the
`should_send_csat_survey?` method. This leverages the existing
`MessageWindowService` which already handles all channel-specific
messaging window logic.
2025-05-28 19:34:11 +05:30