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541 Commits

Author SHA1 Message Date
Shivam Mishra
2cde42c7ec feat: add upgrade banner for SLA feature (#9240) 
- Add an upgrade CTA for the SLA feature

-------------------

Co-authored-by: Sojan Jose <sojan@pepalo.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-04-16 16:59:39 -07:00
Pranav
3d31d4dd7f feat: Add widget to help center config (#9235) 2024-04-15 16:46:48 -07:00
Shivam Mishra
bce2a07d03 feat: do not send contact details to the widget (#9223) 
* refactor: use has_email instead of email

* feat: remove usage of details directly in forms

* test: update payload

* test: fix transcript test

* refactor: use computed hasEmail

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2024-04-12 15:30:07 +05:30
Sojan Jose
18bfda35b3 chore: Fix agent API returning 500 error (#9193) 
- We were using the @user object in the view, which wasn't available when using api_access_token.
- Also replaced the object to @agent and added additional specs to confirm the right object

fixes: https://linear.app/chatwoot/issue/CW-3185/agent-create-api-throwing-500-response
ref: https://discord.com/channels/647412545203994635/1219928138163949568/1219928138163949568
 2024-04-04 19:44:47 +05:30
Sojan Jose
4e28481f27 feat: Conversation API to return applied_sla and sla_events (#9174) 
* chore: Add sla_events to push_event_data

* chore: Return SLA details in the API

* chore: feature lock sla push event data

* Update _conversation.json.jbuilder

* chore: rubocop fixes
 2024-04-01 23:30:07 +05:30
Vishnu Narayanan
16282f6a66 feat: Add push/email notification support for SLA (#9140) 
* feat: update SLA evaluation logic

* Update enterprise/app/services/sla/evaluate_applied_sla_service.rb

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>

* chore: refactor spec to bring down expecations in a single block

* chore: fix process_account_applied_sla spec

* chore: add spec to test multiple nrt misses

* feat: persist sla notifications

* feat: revert persist sla notifications

* feat: add SLA push/email notification support

* chore: refactor sla_status to include active_with_misses

* chore: add support for sla push/email notifications

* chore: refactor

* chore: add liquid templates

* chore: add spec for liquid templates

* chore: add spec for sla email notifications

* chore: add spec for SlaPolicyDrop

* chore: refactor to ee namespace

* chore: set enterprise test type to mailer

* feat: enable sla notification settings only if SLA enabled

* chore: refactor

* chore: fix spec

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2024-03-29 20:27:21 +11:00
Shivam Mishra
9a1c54a82d feat: disable automation rules if condition fails multiple times (#9017) 
* feat: add email for disabling automation rule

* feat: disable automation rules and notify admin

* feat: reset error count after update

* feat: trigger invalid_condition_error if rule is invalid

* feat: setup error trackable concern

* refactor: use ErrorTrackable in Reauthorizable

* fix: optional argument

* feat: separate reauthorization_required_key

* test: update case to use ERROR_TRACKABLE_COUNT

* Revert "test: update case to use ERROR_TRACKABLE_COUNT"

This reverts commit f439847147556a02759a7597a7fcf1d66091cafc.

* Revert "feat: separate reauthorization_required_key"

This reverts commit f4514fce217b0a2f2c2bf701a15de0a8b47acbc4.

* Revert "fix: optional argument"

This reverts commit 93b4194ec3f10f67e2402388c966c071c4d3b4fd.

* Revert "refactor: use ErrorTrackable in Reauthorizable"

This reverts commit 513c2a522bc782e73ea4b0f5ae34ce01e70e042c.

* Revert "feat: setup error trackable concern"

This reverts commit 278683060cf422f60af5d5c77100aa5272141141.

* feat: use reauthorizable for automation rule

* feat: remove redis key

* test: fix method names

* chore: refactor

---------

Co-authored-by: Vishnu Narayanan <iamwishnu@gmail.com>
Co-authored-by: Sojan <sojan@pepalo.com>
 2024-03-28 13:14:16 +05:30
Shivam Mishra
e94b276f64 feat: Add help URLs for features in features.yml (#9134) 
Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-03-21 10:30:46 -07:00
Shivam Mishra
bd97226c95 fix: Locale not correct in root url when accessing help center with custom domain (#9110) 
- Ensuring that SwitchLocale concern handles the case of custom domain for portals and set locale according to that

Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2024-03-19 18:48:59 +05:30
Sojan Jose
3dae3ff3ad feat: Conversation update API for sla_policy_id (#8973) 
- Add an endpoint for updating conversation attributes (priority / sla_policy_id )
- Swagger spec
- minor chores around the conversation API/spec

Fixes: https://linear.app/chatwoot/issue/CW-2100/feat-backend-api-to-update-the-sla-of-a-conversation
 2024-03-14 17:22:32 +05:30
Shivam Mishra
9f70b93ff3 feat: Add information about email in the transcript (#9020) 2024-03-06 22:28:33 -08:00
Sivin Varghese
dafedddc1a feat: Remove Foundation in favor of Tailwind (#8984) 
* feat: Remove foundation

* chore: Minor fix

* Minor fix

* Update _forms.scss

* chore: More changes

* chore: Minor fix

* chore: Clean up

* fix: font-weight

* chore: More changes

* chore: Setting page

* chore: Editor fix

* chore: Reports page

* chore: More changes

* chore: Minor changes

* chore: More fixes

* chore: More changes

* chore: More changes

* chore: More changes

* chore: Minor fix

* chore: More changes

* chore: More changes

* chore: More changes

* chore: More changes

* chore: Clean up

* chore: Minor fix

* chore: Clean ups

* chore: Rename basic file

* chore: Remove unused files

* chore: Fix expanded input

* Fix campaign rendering

* chore: Clean up

* chore: More changes

* chore: Remove unused files

* fix: Overflow issue

* chore: Minor fix

* chore: Clean up

* chore: Minor fix

* chore: Remove unused files

* chore: Minor fix

* chore: Minor fix

* fix: autoprefixer start/end value has mixed support

* chore: Minor fix

* chore: Remove unused files

* chore: Minor fix

* chore: Minor fix

* chore: Minor fix

* Add responsive design to label settings

* fix inbox view

* chore: Minor fix

* w-60% to w-2/3

* chore: Fix team

* chore: Fix button

* w-[34%] to w-1/3

* chore: Fix border

* Add support mobile views in team page

* chore: fix snackbar

* chore: clean up

* chore: Clean up

* fix: loading state alignment

* fix: alert styles

* chore: Minor fix

* fix: spacing for agent bot row

* fix: layout

* fix: layout for SLA

* fix: checkbox

* fix: SLA checkbox spacing

* Update inbox settings pages

* fix macros listing page layout

* fix canned responses

* chore: Fix bot page

* chore: fix automation page

* chore: fix agents page

* chore: fix canned response editor

* chore: Fix settings table

* chore: fix settings layout

* chore: Minor fix

* fix: canned response table layou

* fix: layout for table header for webhooks

* fix: webhook row layout

* fix: dashboard app modal layout

* fix: add title to canned response truncated shortcode

* fix: dashboard apps row layuot

* fix: layouts hooks

* fix: body color

* fix: delete action color in portal locales

* fix: text color for campagin title

* fix: success button color

---------

Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Vishnu Narayanan <iamwishnu@gmail.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
 2024-02-28 13:56:28 +05:30
Nithin David Thomas
b7a83dcbcd feat: Add a placeholder for image attachments in conversations view (#8969) 
We analyze an image to get it's height and width. On the frontend, we would show a placeholder with the corresponding width and height until the images are loaded properly.

---------

Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
 2024-02-27 14:46:16 -08:00
Sojan Jose
773be6f8ec feat: Interface to validate response_source (#8894) 
- This PR adds a UI to validate the response source quality quickly. It also helps to test with sample questions and update responses in the database when missing.

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2024-02-26 20:20:12 +05:30
CristianDuta
ebae547a60 feat: Add ability to resolve API channel conversations (#8348) 
- Create a new endpoint to fetch a single conversation in client apis
- Create a new endpoint to resolve a single conversation in client apis
- Update swagger API definition to include missing endpoints

Fixes: #6329

Co-authored-by: Cristian Duta <Cristian.Duta@ti8m.ch>
 2024-02-21 17:41:20 +05:30
Muhsin Keloth
e6cf8c39b7 feat: Update last_snoozed_at after the un-snooze notification (#8943) 2024-02-20 18:55:39 +05:30
Nithin David Thomas
721a2f5052 feat: API changes to support multi step user signup (#8933) 
-API Changes to support the new onboarding flow 

Co-authored-by: Sojan <sojan@pepalo.com>
 2024-02-20 16:48:51 +05:30
Pranav Raj S
c607f09be0 feat: Improve the rendering of CSV exports (#8914) 
Improve the rendering of the datestamp
 2024-02-12 20:01:58 -08:00
Pranav Raj S
6a630bc489 chore: Render timestamp in a better format in conversation traffic export (#8897) 
chore: Render timestamp in a better format in conversation traffic reports
 2024-02-09 00:48:10 -08:00
Sivin Varghese
9e0468cd73 feat: Inbox header actions (Snooze/Delete) (#8858) 
* feat: Inbox header actions (Snooze/Delete)

* chore: Minor fix

* chore: Fix eslint

* Update inboxHotKeys.js

* feat: custom snooze

* Update actions.spec.js

* chore: Clean up

* chore: add snoozed_until to notification end point

* chore: Minor fix

* chore: Minor style fix

* chore:Clean up

* chore: review fixes

* chore: Minor fix

* chore: Adds alert

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2024-02-06 08:54:15 +05:30
Sojan Jose
390cd756e8 chore: Reorganize the installation config settings (#8794) 
- Reorganizing installation config settings to move more configurations into UI from environment variables
- Changes to installation config to support premium plans in the enterprise edition
- Fixes the broken premium indicator in account/show and accounts/edit page
 2024-01-31 16:48:42 +04:00
Sojan Jose
59184122f7 fix: [Snyk] Security upgrade administrate from 0.19.0 to 0.20.1 (#8741) 
-  Upgrade  administrate  gem to latest
- Update the `show` partial with changes from upstream
 2024-01-25 17:33:21 +04:00
Sivin Varghese
381423b1ae fix: Removed author section from public help center (#8767) 
Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2024-01-25 17:17:16 +05:30
Surabhi Suman
4b40c61201 feat: Support Regex validation for custom attributes (#7856) 
This allows a user to add/update a custom regex and a cue while defining custom attributes(Only applicable for type- text).
While adding/editing custom attributes, the values are validated against the attribute definition regex, and if it is incorrect, a cue message or default error message is shown and restricts invalid values from being saved.

Fixes: #6866
 2024-01-23 18:01:57 +04:00
Nithin David Thomas
c29a9ad062 feat: Updates branding logo and name in public portal footer (#8745) 
- Use white-label settings for Chatwoot Help Center

Co-authored-by: Sojan <sojan@pepalo.com>
 2024-01-19 13:37:24 +04:00
Muhsin Keloth
c899cc825d fix: Handle Contact import MalformedCSVError (#8706) 2024-01-18 13:05:58 +05:30
Muhsin Keloth
eb972684b3 feat: Show notification last active time instead of created time (#8724) 2024-01-18 09:41:53 +05:30
Sojan Jose
316cf35795 chore: Add display manifest to whitelabel settings (#8708) 
- Adds display manifest to white label settings
- Improve the app config rendering with options for display name and description
 2024-01-16 09:50:23 +04:00
Sojan Jose
0b2f539ad0 chore: Update self-hosted billing redirect (#8580) 2023-12-18 16:34:47 -08:00
Sivin Varghese
15f50635e7 fix: undefined method `available_name' for nil:NilClass (#8563) 2023-12-15 09:41:35 +05:30
Sivin Varghese
fd1813949a fix: Undefined method `name' for nil:NilClass (#8562) 2023-12-15 09:03:16 +05:30
Sojan Jose
34675da6fa feat: Settings screen for custom branding (#8543) 
- Ability to configure Chatwoot custom branding from UI when using paid plans

Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
 2023-12-13 13:16:24 -08:00
Sojan Jose
376de685fb chore: Adds API for agent bot avatar upload (#8533) 
Adds API for agent bot avatar upload
- accounts/agent_bot
- platform/agent_bot
 2023-12-11 19:02:11 -08:00
Pranav Raj S
890515edfd feat(perf): Cache labels on the conversation model (#8527) 2023-12-11 18:27:55 -08:00
Sivin Varghese
27239ae14a feat: Adds API for retry messages in conversation (#8518) 2023-12-11 09:33:39 +05:30
Sojan Jose
89710b406e chore: Remove missing styles for super admin (#8519) 
- Remove missing stylesheet references for super admin
 2023-12-08 20:47:57 -08:00
Nithin David Thomas
f002870c6a feat: Super admin design improvements (#8517) 
- Revamp the super admin design
- Introduce a new settings page for support and billing settings
- Move the access tokens into users, agent bots and platform app show pages


Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-12-08 19:40:35 -08:00
Muhsin Keloth
76711d95ff chore: Change primary actor to Conversation for all the notification types. (#8435) 2023-12-06 10:43:09 +05:30
Sivin Varghese
ad8ba299c9 feat: Author sections in category block and category list (#8414) 
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2023-11-27 15:13:38 +05:30
Sivin Varghese
2d1f70eb79 feat: Update public portal colors with new design (#8230) 2023-11-23 08:16:52 +05:30
Nithin David Thomas
31c709be5c fix: Opens foreign links from article page in new tab [cw-2725] (#8304) 
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
 2023-11-22 01:57:58 +05:30
Sojan Jose
f23e33c1a9 perf: Remove unwanted conversation count query (#8372) 2023-11-17 16:40:40 -08:00
Sivin Varghese
cb1e25a487 feat: Change the highlight in article page on scrolling (#8330) 2023-11-15 13:51:46 +05:30
Shivam Mishra
b411b6ca21 feat: remove feature flag checks for message reply to (#8352) 2023-11-15 13:05:58 +05:30
Nithin David Thomas
201d476720 chore: Add meta viewport tag to public portal (#8335) 2023-11-09 20:30:58 -08:00
Nithin David Thomas
1948bef9ac fix: Fix line break issue with link in portal header (#8323) 
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
 2023-11-08 20:38:38 -08:00
Sivin Varghese
5486f39f7e feat: Update uncategorized block design (#8324) 2023-11-09 08:47:38 +05:30
Sivin Varghese
f018b0013c feat: Updated the design of the article page (#8166) 
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-11-08 18:05:13 -08:00
Sivin Varghese
950f085e80 feat: Updated the design of the category page (#8165) 
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-11-08 18:03:16 -08:00
Sivin Varghese
268e26625b feat: Adds the ability to see the popular articles (#8152) 
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-11-08 18:01:07 -08:00