Vishnu Narayanan 16282f6a66 feat: Add push/email notification support for SLA (#9140) ...

* feat: update SLA evaluation logic

* Update enterprise/app/services/sla/evaluate_applied_sla_service.rb

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>

* chore: refactor spec to bring down expecations in a single block

* chore: fix process_account_applied_sla spec

* chore: add spec to test multiple nrt misses

* feat: persist sla notifications

* feat: revert persist sla notifications

* feat: add SLA push/email notification support

* chore: refactor sla_status to include active_with_misses

* chore: add support for sla push/email notifications

* chore: refactor

* chore: add liquid templates

* chore: add spec for liquid templates

* chore: add spec for sla email notifications

* chore: add spec for SlaPolicyDrop

* chore: refactor to ee namespace

* chore: set enterprise test type to mailer

* feat: enable sla notification settings only if SLA enabled

* chore: refactor

* chore: fix spec

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>

2024-03-29 20:27:21 +11:00

..

android_app

chore: Universal Linking for Android (#2324)

2021-06-02 08:46:45 -07:00

api

feat: Conversation update API for sla_policy_id (#8973)

2024-03-14 17:22:32 +05:30

apple_app

Chore: Apple site association file for deep linking (#805)

2020-05-03 12:16:11 +05:30

dashboard

Initial Commit

2019-08-14 15:18:44 +05:30

devise

fix: Fixes wrong copy being sent to users via email invite [cw-1290] (#7159)

2023-05-23 09:37:40 +05:30

fields

chore: Reorganize the installation config settings (#8794)

2024-01-31 16:48:42 +04:00

icons

feat: Updates branding logo and name in public portal footer (#8745)

2024-01-19 13:37:24 +04:00

installation/onboarding

feat: Super admin design improvements (#8517)

2023-12-08 19:40:35 -08:00

layouts

feat: Add help URLs for features in features.yml (#9134)

2024-03-21 10:30:46 -07:00

mailers

feat: Add push/email notification support for SLA (#9140)

2024-03-29 20:27:21 +11:00

microsoft

fix: Identity JSON response header (#6326)

2023-02-02 11:01:18 +05:30

platform/api/v1

chore: Adds API for agent bot avatar upload (#8533)

2023-12-11 19:02:11 -08:00

public/api/v1

fix: Locale not correct in root url when accessing help center with custom domain (#9110)

2024-03-19 18:48:59 +05:30

super_admin

feat: Interface to validate response_source (#8894)

2024-02-26 20:20:12 +05:30

survey/responses

feat: CSAT response collection public page (#2685)

2021-08-03 18:22:50 +05:30

widget_tests

chore: Adds hasConversation flag in chatwoot:on-start-conversation event (#8132)

2023-10-17 16:24:00 -07:00

widgets

feat: remove feature flag checks for message reply to (#8352)

2023-11-15 13:05:58 +05:30