Muhsin Keloth
59433d9d3c
feat: Adds the ability to sort conversations ( #6853 )
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* Add sort filter
* Change UI
* Change filter
* Complete sort by filters
* Style fixes
* Fix default sort
* Update app/javascript/dashboard/components/widgets/conversation/ConversationBasicFilter.vue
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com >
* Update app/javascript/dashboard/components/widgets/conversation/ConversationBasicFilter.vue
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com >
* Update app/javascript/dashboard/components/ChatList.vue
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com >
* Added translation
* Added review fixes
* Add more updates
* Code cleanups
* Update last_activity_at on message received event
* Cleans up the design for chatlist and icons
* Fix sort
* Remove inline styles
* Add tag along with the title
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Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com >
Co-authored-by: Pranav Raj S <pranav@chatwoot.com >
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com >
2023-05-05 17:08:32 -07:00
Tejaswini Chile
3c2d6faf68
feat: Instagram story replies will display the original story link ( #6846 )
2023-04-26 15:27:07 +05:30
Shivam Mishra
af971c9b18
fix: whatsapp template params validation ( #6986 )
2023-04-26 08:46:30 +05:30
Shivam Mishra
5600b518ac
fix: validate template_params for WhatsApp ( #6881 )
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- Add JsonSchemaValidator, which takes a declarative schema and validates it for a given property.
- Add specs for JsonSchemaValidator
- Enable the validator for template_params
2023-04-25 16:50:36 +05:30
Pranav Raj S
474e65f4c8
feat: Save in_reply_to from WhatsApp messages ( #6964 )
2023-04-23 18:28:14 -07:00
Tejaswini Chile
e69e0bc984
Add status reopen activity message for api channel ( #6839 )
2023-04-10 19:12:20 +05:30
Shivam Mishra
4c10845acd
fix: [CW-44] don't count private message as first reply ( #6707 )
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* fix: don't count private message as first reply
* fix: update first_human_response_logic
* refactor: separate valid_first_reply method
* test: valid first reply
* feat: add check for automation rule
* test: update step that creates data
* fix: add boundary condition in case first_reply_created_at is not present
* test: fix report builder
* refactor: conditions
* test: remove second message condition
2023-03-27 21:23:37 +05:30
Sojan Jose
da76537011
chore: Search optimisations ( #6644 )
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- Strip search term before searching
- order messages by created_at desc
- order contacts by last_activity_at desc
- order conversations by created_at desc
- Search only resolved contacts
- Optimize resolved contacts query
ref: #6583
2023-03-13 19:10:31 +05:30
Tejaswini Chile
2abc57300c
fix: Add a check for automation_created message in FIRST_REPLY_CREATED event ( #6618 )
2023-03-06 17:47:35 +05:30
Sojan Jose
d4e7eaecce
feat: New APIs for search ( #6564 )
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- Adding new API endpoints for search
- Migrations to add appropriate indexes
2023-02-28 22:00:36 +05:30
Shivam Mishra
06ffaa90fc
fix: bots included in time to response metrics ( #6409 )
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* feat: ignore bots in avg_first_response_time
* feat: ignore bots in avg_first_response count
* feat: add bot handoff event
* feat: add handoff event listener and reporting event
* fix: ignore agent bot in first response
* refactor: calculate first_response with last handoff
* refactor: method defn order
* test: new reporting events
* feat: Revert "feat: ignore bots in avg_first_response count"
This reverts commit de1977c219a2e7a9180dd02272244fe3b3f7ce89.
* feat: Revert "feat: ignore bots in avg_first_response_time"
This reverts commit bb9171945d5e3b2f6015f4f96dd1b76b3efb6987.
* fix: business hour calculation for first_reply
* fix: event_start_time for first_response
* feat: add migration to recompute first_responses
* refactor: separate mute helpers for conversation
* refactor: rename migration
* refactor: migration script
* fix: migration typo
* fix: typo in query
* feat: update schema.rb
* Revert "feat: update schema.rb"
This reverts commit 353ef355f2d956dd219907bb66982dc90ca5d896.
* feat: update schema
* refactor: update events as a batch job
* fix: ignore the event if value is negative
* feat: don't create a new hand-off if it's already present
* refactor: break the action into smaller chunks
* refactor: update reporting listener spec
Handle the case to ensure extra bot handoffs are not created for a give conversation
* fix: import error
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Co-authored-by: Vishnu Narayanan <vishnu@chatwoot.com >
2023-02-25 09:48:48 +05:30
Pranav Raj S
80784e3cab
feat: Add Google Translate API Integration ( #6454 )
2023-02-15 20:50:45 -08:00
Tejaswini Chile
6013cc9bea
fix: validate instagram story only while saving the message ( #6340 )
2023-01-30 13:03:59 +05:30
Muhsin Keloth
078ff615ee
feat: Add support for template variables in messages content ( #6215 )
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Fixes : #6078
Co-authored-by: Sojan <sojan@pepalo.com >
2023-01-10 16:00:34 +05:30
Pranav Raj S
cbfbe6dbad
feat: Add backend APIs for Dyte integration ( #6197 )
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- The backend changes required for Dyte Integration.
2023-01-09 12:37:18 +05:30
Pranav Raj S
69bed3e08d
fix: Update unread_messages count in WhatsApp inboxes ( #6154 )
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* fix: Update unread_count from backend instead of computing on the frontend
* Fix spec
* Remove status indicator on private notifications
* CodeClimate fix
* CodeClimate
2022-12-30 13:54:37 -08:00
Tejaswini Chile
7dc790a7e0
fix: Automatically remove expired story mention ( #5300 )
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When a user mentions the connected Instagram page in a story, the story's content is downloaded in Chatwoot, then if the user deletes the story, the content persists in the platform.
fixes : #5258
2022-12-08 15:55:24 +03:00
Clairton Rodrigo Heinzen
edcbd53425
feat: Read/Delivery status for Whatsapp Cloud API ( #5157 )
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Process field statuses received in webhook WhatsApp cloud API
ref: #1021
Co-authored-by: Sojan <sojan@pepalo.com >
Co-authored-by: Nithin David <1277421+nithindavid@users.noreply.github.com >
2022-11-29 15:51:37 +03:00
Pranav Raj S
66044a0dc3
feat: Show last non-activity messages in the chat list ( #5864 )
2022-11-16 15:43:55 -08:00
smartdev58
9c0cce0392
chore: Mark conversations as pending instead of reopen when bot is present ( #5751 )
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With this change, conversations are marked as pending instead of reopening when a bot is connected to that Inbox.
Fixes : #5668
2022-11-02 13:54:56 -07:00
Sojan Jose
2423def8e8
chore: Add attachments key to message_created webhook payload ( #5659 )
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- Add attachments key to `message_created` webhook payload
2022-10-17 17:36:56 -07:00
Tejaswini Chile
7b54990ae6
fix: Updated IMAP errors add method ( #5520 )
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fixes : #5519
2022-09-30 11:33:00 -07:00
Pranav Raj S
cf7dac5bab
chore: Add feature flag for conversation continuity in API ( #5399 )
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- Add the ability to toggle conversation continuity in API channel
2022-09-06 18:14:36 +05:30
Sojan Jose
74fdfffe08
fix: Notification page breakages ( #5236 )
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- Remove the cascading foreign key indexes
- Add migration to clean up existing objects
fixes : #4285
2022-08-10 13:46:46 +02:00
Sojan Jose
4187428729
chore: Update dependencies to the latest versions ( #5033 )
2022-07-15 09:51:59 +07:00
Pranav Raj S
3f3ee6c34a
chore: Add support for message_templates in API inbox ( #4835 )
2022-06-10 18:40:29 +05:30
Aswin Dev P.S
360b438a55
Fix: Campaign triggers first_response reporting event ( #4607 )
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* Fix: Campaign triggers first_response reporting event
* fix spec failure
2022-05-09 01:34:52 -07:00
Tejaswini Chile
923b4637db
chore: Automation bug fix ( #4442 )
2022-04-12 20:23:34 +05:30
Tejaswini Chile
e06a6a7c55
Automation enhancement ( #4087 )
2022-03-21 13:12:27 +05:30
Tejaswini Chile
647efa12e7
fix: Attach instagram images with file type story_mentions ( #4100 )
2022-03-10 20:27:30 +05:30
Sojan Jose
5ad7e93059
chore: Discard activities from email notifiable messages ( #3989 )
2022-02-15 18:15:45 +05:30
Aswin Dev P.S
464e12ceb7
fix: Update auto reply and hide reply time for email inbox ( #3985 )
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Co-authored-by: Pranav Raj S <pranav@chatwoot.com >
2022-02-15 17:11:28 +05:30
Tejaswini Chile
8821106da9
Fix: Added the backend validation for name ( #3878 )
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- Added the backend validation for name
- Add message size constraint
2022-02-02 14:21:17 -08:00
Sojan Jose
59deffc7e3
feat: Ability to toggle conversation continuity via email ( #3817 )
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Fixes : #3368
Co-authored-by: Pranav Raj S <pranav@chatwoot.com >
2022-01-26 15:59:48 -08:00
Akhil G Krishnan
b81a9f2010
Chore: Replaced dependent destroy with dependent destroy_async in all models ( #3249 )
2021-11-18 10:32:29 +05:30
Sojan Jose
d78cb67a2a
chore: Fix conversation status in webhooks ( #3364 )
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- fix the wrong conversation status being sent in webhooks
- additional information in websocket events
- refactor activity messaging code
- move activity message generation to background job to stop the callback loop
2021-11-12 16:17:59 +05:30
Pranav Raj S
99abbb8158
feat: Display sent status of emails in email channel ( #3125 )
2021-10-14 12:55:46 +05:30
Murtaza Bagwala
f874925f0e
fix: set default content type as text for message ( #3060 )
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Fixes #2974
2021-10-06 00:10:29 +05:30
Muhsin Keloth
6515b69560
feat: CSAT for all channels ( #2749 )
2021-08-23 22:00:47 +05:30
Sojan Jose
ab54d9c629
chore: Upgrade rails and ruby versions ( #2400 )
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ruby version: 3.0.2
rails version: 6.1.4
2021-08-03 20:11:52 +05:30
Sojan Jose
d955d8e7dc
feat: Ability to snooze conversations ( #2682 )
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Co-authored-by: Pranav Raj S <pranav@chatwoot.com >
2021-07-23 15:24:07 +05:30
Pranav Raj S
cb44eb2964
feat: Add CSAT reports ( #2608 )
2021-07-14 10:20:06 +05:30
Sojan Jose
dd9d5e410c
feat: Add CSAT response APIs ( #2503 )
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Co-authored-by: Pranav Raj S <pranav@chatwoot.com >
2021-06-29 20:59:41 +05:30
Muhsin Keloth
29b9915d3b
feat: Add customer satisfaction component ( #2456 )
2021-06-22 13:01:19 +05:30
Sojan Jose
0a087c95fd
chore: Message API improvements ( #2396 )
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Co-authored-by: Pranav Raj S <pranav@chatwoot.com >
2021-06-08 01:11:06 +05:30
Pranav Raj S
0e6cd699e8
feat: Sort contacts via name, email, phone_number, last_activity_at ( #1870 )
2021-05-13 13:32:19 +05:30
Sojan Jose
c4ae901591
chore: Fix Twilio file uploads ( #2088 )
2021-04-13 01:39:51 -07:00
Pranav Raj S
d758df8807
fix: Add correct thread message_id to the email message ( #1659 )
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Co-authored-by: Sojan <sojan@pepalo.com >
2021-01-17 22:43:32 +05:30
Pranav Raj S
811657c9e7
feat: API to allow agents to delete a message ( #1353 )
2020-12-28 23:36:50 +05:30
Adam Zysko
65ed4c78a4
feat: Business hours
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Data models and APIs for business hours
ref: #234
2020-11-01 00:14:33 +05:30
