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59433d9d3cdf3e6da837ecc21531e71502beec50
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514 Commits

Author SHA1 Message Date
Muhsin Keloth
59433d9d3c feat: Adds the ability to sort conversations (#6853) 
* Add sort filter

* Change UI

* Change filter

* Complete sort by filters

* Style fixes

* Fix default sort

* Update app/javascript/dashboard/components/widgets/conversation/ConversationBasicFilter.vue

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>

* Update app/javascript/dashboard/components/widgets/conversation/ConversationBasicFilter.vue

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>

* Update app/javascript/dashboard/components/ChatList.vue

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>

* Added translation

* Added review fixes

* Add more updates

* Code cleanups

* Update last_activity_at on message received event

* Cleans up the design for chatlist and icons

* Fix sort

* Remove inline styles

* Add tag along with the title

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
 2023-05-05 17:08:32 -07:00
Sojan Jose
85e57c2e94 chore: Reorganize Sidekiq Queues (#6976) 
- Rearrange and reprioritize current sidekiq queues
- Trim the unnecessary queues

ref: https://linear.app/chatwoot/issue/CW-1480/chore-run-all-sidekiq-jobs-async
 2023-05-04 15:44:16 +05:30
Tejaswini Chile
847d7ea082 feat: Add support to uncategorized articles (#6912) 2023-05-02 15:35:26 +05:30
Tejaswini Chile
99dfe1d5af feat: Enable template variables in channel greeting messages (#6971) 2023-04-26 20:23:46 +05:30
Sojan Jose
3fa654f5c6 chore: Add Index for widget contact lookup (#6998) 
- Adds an index to improve the contact lookup performance while calling setUser from widget
 2023-04-26 19:22:16 +05:30
Tejaswini Chile
3c2d6faf68 feat: Instagram story replies will display the original story link (#6846) 2023-04-26 15:27:07 +05:30
Shivam Mishra
af971c9b18 fix: whatsapp template params validation (#6986) 2023-04-26 08:46:30 +05:30
Shivam Mishra
d95283f5c2 feat: improvements to priority (#6981) 
* fix: colors for urgent icon

* feat: trigger updated event on priority change

* fix: specs
 2023-04-25 22:28:19 +05:30
Shivam Mishra
5600b518ac fix: validate template_params for WhatsApp (#6881) 
- Add JsonSchemaValidator, which takes a declarative schema and validates it for a given property.
- Add specs for JsonSchemaValidator
- Enable the validator for template_params
 2023-04-25 16:50:36 +05:30
Shivam Mishra
0bbb28c432 feat: sort conversation on priority (#6943) 
* feat: update seed script to include prioritt

* feat: add sort_handler for conversations

* test: sort on priority order

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2023-04-25 09:47:47 +05:30
Muhsin Keloth
92fa9c4fdc feat: Ability to improve drafts in the editor using GPT integration (#6957) 
ref: https://github.com/chatwoot/chatwoot/issues/6436
fixes: https://linear.app/chatwoot/issue/CW-1552/ability-to-rephrase-text-in-the-editor-using-gpt-integration

---------

Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
 2023-04-24 23:52:23 +05:30
Muhsin Keloth
f1fc658a0d feat: Add an action in Macro to change the priority (#6940) 2023-04-24 17:14:30 +05:30
Tejaswini Chile
e3193dcabc feat: Link help center portal to an Inbox (#6903) 2023-04-24 12:49:52 +05:30
Pranav Raj S
474e65f4c8 feat: Save in_reply_to from WhatsApp messages (#6964) 2023-04-23 18:28:14 -07:00
Muhsin Keloth
ac6de50b4d feat: Add a condition for filters based on the priority of automation (#6939) 2023-04-20 18:10:05 +05:30
Shivam Mishra
a34729c153 feat: add activity message for priority change (#6933) 
* feat: add priority const

* feat: add toggle priority method

* feat: update controller route and specs

* refactor: status change method

* refactor: abstract label change and mute activity

* feat: add priority change_activity

* fix: interpolation for previous_changes

* refactor: reduce cognitive complexity of priority_change_activity

* refactor: move priority activity message handler to a separate module

* refactor: move typing logic to a service

* refactor: tests to reduce complexity

* fix: typo

* fix: constants

* fix: priority conditions

* fix: add a response

* fix: argument destructuring in I18n.t

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2023-04-20 16:41:53 +05:30
Muhsin Keloth
d1584eea72 feat: Add an action on automation to change the priority (#6925) 2023-04-20 11:31:33 +05:30
Shivam Mishra
9c0259da6b feat: add priority field to conversation (#6921) (#6927) 
* feat: add priority

* feat: add indexes
 2023-04-19 13:23:14 +05:30
Tejaswini Chile
905e77048f chore: Contact import improvements (CW-1362) (#6747) 
Fixes: https://linear.app/chatwoot/issue/CW-1362/csv-imports-are-not-working-properly
Fixes: #3462

---------

Co-authored-by: Sojan <sojan@pepalo.com>
 2023-04-18 00:40:55 +05:30
Shivam Mishra
ca2506a941 feat: allow sorting of articles (#6833) 
* feat: sort by position

* chore: whitespace change

* feat: add border bottom color to list item

* feat: allow dragging articles

* feat: add migration to reorder all articles

* feat: add onsort method

* feat: finish UI sorting

* feat: show 50 per page in articles list

* feat: add article sorting methods

* feat: patch up reorder action with the API

* refactor: better naming

* chore: add comments

* feat: attach position to article before create

* feat: move article to end if moved between categories

* chore: add comments

* chore: update version

* fix: don't change position if previous category was nil

* fix: condition to trigger update on category change

* refactor: store new_position

* refactor: use grid instead of table

* feat: add snug spacing

* feat: add grab-icon

* feat: add grab icon to list

* refactor: show draggable only for category page

* feat: add update_positions as a class method

---------

Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
 2023-04-17 14:43:10 +05:30
Tejaswini Chile
e69e0bc984 Add status reopen activity message for api channel (#6839) 2023-04-10 19:12:20 +05:30
Pranav Raj S
e877b01e00 fix: Invalidate cache if any of the related objects change (#6860) 
* fix: Invalidate cache if any of the related objects change

* Add specs:

* Update context

---------

Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
 2023-04-10 15:47:13 +05:30
Pranav Raj S
91dc7733b0 feat: Use inbox image as avatar for the bot (#6859) 2023-04-07 13:25:18 -07:00
Pranav Raj S
ebd5fbef17 chore: Use feature_flags attribute instead of settings_flags (#6820) 
* chore: Use feature_flag instead of settings_flag

* Remove unnecessary changes
 2023-04-04 09:56:58 -07:00
Tejaswini Chile
6a0ca35de4 Feat: detect language of the message content (#6660) 2023-04-04 08:57:27 +05:30
Tejaswini Chile
d1ac33e98c feat: Phone number based automation conditions (#6783) 2023-04-02 10:54:51 +05:30
Tejaswini Chile
21da03fe5b Fix: Consider bot message on slack integration (#6793) 2023-03-31 18:56:51 +05:30
Sojan Jose
7e3a4d2c20 fix: Adds assignee as a participant during auto-assign (#6789) 
- Ensures that the assignee is added as a participant during auto-assign
 2023-03-30 11:39:53 +05:30
Chamath K.B. Attanayaka
6002394fcf feat: Support input_select messages on telegram (#5887) 
- Adding interactive button support for telegram for outgoing and incoming messages. 


Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2023-03-28 22:50:07 +05:30
Shivam Mishra
bc8e8f3bb5 feat: add index to conversation id and account_id (#6757) 
- This PR adds an index to conversations id and account_id. This improves the performance of some reports query
 2023-03-28 22:34:04 +05:30
Tejaswini Chile
54a809ea54 fix: Case insensitive email match (#6760) 
Fixes: https://linear.app/chatwoot/issue/CW-1354/email-id-case-sensitive

Co-authored-by: Sojan <sojan@pepalo.com>
 2023-03-28 15:23:41 +05:30
Shivam Mishra
4c10845acd fix: [CW-44] don't count private message as first reply (#6707) 
* fix: don't count private message as first reply

* fix: update first_human_response_logic

* refactor: separate valid_first_reply method

* test: valid first reply

* feat: add check for automation rule

* test: update step that creates data

* fix: add boundary condition in case first_reply_created_at is not present

* test: fix report builder

* refactor: conditions

* test: remove second message condition
 2023-03-27 21:23:37 +05:30
Shivam Mishra
00ee0478eb feat: IndexedDB based caching for labels, inboxes and teams [CW-50] (#6710) 
* feat: allow caching of labels in the account scope

* feat: send cache keys in account json response

* feat: kickstart web worker

* feat: setup basic architecture for workers

* feat: install idb

* feat: add datamanger

* fix: typos

* refactor: rename method

* feat: make init db a manual step

* refactor: separate accountIdFromRoute

* feat: cache enabled API client

* feat: enable caching for inboxes and labels

* feat: enable cache for team

* feat: manage exceptions for team

* feat: add team to data manager

* feat: add a generic listener

* refactor: send only cache keys

* refactor: separate validate method

* feat: add listeners

* feat: add event for revalidate

* feat: add cache keys endpoint

* refactor: fetch cache keys instead of full account data

* fix: key pattern

* feat: don't fetch account for cache_keys

* fix: cache key base class

* refactor: cache keys helper

* feat: add helper

* fix: cache-key update logic

* feat: delete indexeddb on logout

* feat: remove worker.js

* refactor: move data-manager

* refactor: name of file

* feat: add test for DataManager

* refactor: add fake idb to jest setup

* test: cache keys helper

* test: cache keys helper

* test: cache_keys in accounts controller

* refactor: remove cache_keys context

* feat: add policy for cache-keys
 2023-03-27 12:16:25 +05:30
Tejaswini Chile
9c040af028 [CW-1348] fix: Update email regex validation for contact_inbox (#6705) 2023-03-21 10:51:12 +05:30
Sojan Jose
de8c26dce8 chore: Additional indexes and fixes (#6675) 
- Fix breakage related to the look-up job in Heroku deploys 
- Add additional db indexes for performance optimisations
 2023-03-15 19:52:02 +05:30
Sojan Jose
da76537011 chore: Search optimisations (#6644) 
- Strip search term before searching
- order messages by created_at desc
- order contacts by last_activity_at desc
- order conversations by created_at desc
- Search only resolved contacts
- Optimize resolved contacts query

ref: #6583
 2023-03-13 19:10:31 +05:30
Tejaswini Chile
8f4d4798c2 feat: Backend changes for article and categories ordering (#6655) 2023-03-13 17:39:07 +05:30
Tejaswini Chile
2abc57300c fix: Add a check for automation_created message in FIRST_REPLY_CREATED event (#6618) 2023-03-06 17:47:35 +05:30
Vishnu Narayanan
d870b0815a feat: Audit log APIs (#6434) 
- Adds the appropriate APIs for Audit Logs.

ref: #6015
 2023-03-01 20:02:58 +05:30
Sojan Jose
d4e7eaecce feat: New APIs for search (#6564) 
- Adding new API endpoints for search
- Migrations to add appropriate indexes
 2023-02-28 22:00:36 +05:30
Tejaswini Chile
ce807d3251 fix: Condition based backend validation (#6554) 2023-02-27 20:22:07 +05:30
Shivam Mishra
06ffaa90fc fix: bots included in time to response metrics (#6409) 
* feat: ignore bots in avg_first_response_time

* feat: ignore bots in avg_first_response count

* feat: add bot handoff event

* feat: add handoff event listener and reporting event

* fix: ignore agent bot in first response

* refactor: calculate first_response with last handoff

* refactor: method defn order

* test: new reporting events

* feat: Revert "feat: ignore bots in avg_first_response count"

This reverts commit de1977c219a2e7a9180dd02272244fe3b3f7ce89.

* feat: Revert "feat: ignore bots in avg_first_response_time"

This reverts commit bb9171945d5e3b2f6015f4f96dd1b76b3efb6987.

* fix: business hour calculation for first_reply

* fix: event_start_time for first_response

* feat: add migration to recompute first_responses

* refactor: separate mute helpers for conversation

* refactor: rename migration

* refactor: migration script

* fix: migration typo

* fix: typo in query

* feat: update schema.rb

* Revert "feat: update schema.rb"

This reverts commit 353ef355f2d956dd219907bb66982dc90ca5d896.

* feat: update schema

* refactor: update events as a batch job

* fix: ignore the event if value is negative

* feat: don't create a new hand-off if it's already present

* refactor: break the action into smaller chunks

* refactor: update reporting listener spec

Handle the case to ensure extra bot handoffs are not created for a give conversation

* fix: import error

---------

Co-authored-by: Vishnu Narayanan <vishnu@chatwoot.com>
 2023-02-25 09:48:48 +05:30
Shivam Mishra
7be2ef3292 feat: Google OAuth for login & signup (#6346) 
This PR adds Google OAuth for all existing users, allowing users to log in or sign up via their Google account.

---------

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Fayaz Ahmed <15716057+fayazara@users.noreply.github.com>
Co-authored-by: Sojan <sojan@pepalo.com>
 2023-02-16 11:12:02 +05:30
Pranav Raj S
80784e3cab feat: Add Google Translate API Integration (#6454) 2023-02-15 20:50:45 -08:00
Pranav Raj S
7044eda281 chore: Add controllers for conversation participants (#6462) 
Co-authored-by: Aswin Dev P.S <aswindevps@gmail.com>
Co-authored-by: Sojan Jose <sojan@chatwoot.com>
 2023-02-15 16:33:31 -08:00
Pranav Raj S
949ddf68ba chore: Refactor the notification service for participants (#6461) 2023-02-15 14:14:56 -08:00
Pranav Raj S
98ff185d42 chore: Add formatting for the view count (#6447) 2023-02-13 14:29:14 -08:00
Shubham Kumar
29025759d6 feat: Add webhook events for contact created, updated (#6415) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-02-13 13:28:27 -08:00
Sojan Jose
5cbfcfbfa0 chore: Limit conversation resolution Job (#6433) 
We will be adding a limit to the resolution job so that it is performed at a spaced interval. This will ensure there won't be a sudden spike in resource usage

fixes: chatwoot/product#707
 2023-02-13 14:00:52 +05:30
Fayaz Ahmed
53d5d2af3c chore: Remove pagination from macros listing api (#6419) 
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
 2023-02-09 16:56:37 +05:30