Sojan Jose
6ab964b161
chore: fix flaky spec ( #7686 )
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- fix flaky reporting specs
- fix flaky export spec
2023-08-25 00:11:41 -07:00
Shivam Mishra
5598b4b27e
feat: implement mutex for SlackSendJob ( #7783 )
2023-08-25 11:58:29 +07:00
Sojan Jose
64ae9f625a
chore: Persist emojis in Contact Import ( #7803 )
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The previous fix would remove emojis in contact data. This change ensures they are persisited
ref: #7787
2023-08-24 14:04:52 -07:00
Pranav Raj S
6ddc99d066
fix: Update the in_reply_to to logic to use processed_mail ( #7793 )
2023-08-24 16:19:17 +05:30
Sojan Jose
acb7debd3f
chore: Contact import improvements ( #7787 )
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- Ensure existing contact information is updated on data import
- Refactor the existing job to make it more readable
- Fixes issues with import files in the wrong encoding
fixes : #7307
2023-08-23 23:24:47 -07:00
Shivam Mishra
26ef21a243
feat: locking and retry in FB message parsing ( #7701 )
2023-08-23 09:48:17 +07:00
Muhsin Keloth
0d41853b0b
fix: OpenAI CE specs ( #7710 )
2023-08-21 12:54:35 +07:00
Pranav Raj S
29e8e41443
fix: Delete agent bots without deleting the messages ( #7754 )
2023-08-17 13:48:49 -07:00
Sojan Jose
178bc80b25
fix: Update email alerts for Slack integration ( #7739 )
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Co-authored-by: Pranav Raj S <pranav@chatwoot.com >
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com >
2023-08-17 11:46:37 -07:00
Jordan Brough
996f842882
feat: Allow Twilio::REST::TwilioError errors to raise and prevent Inbox creation ( #7379 )
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This update will mean that errors will roll back the current transaction and the error will be sent back to the frontend and the user will know that the Inbox did not finish setting up successfully.
2023-08-16 15:00:02 -07:00
Vishnu Narayanan
7b8a3fcae0
feat: auditlog for team and inbox member updates ( #7516 )
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- adds an audit log when an agent is added or removed from a team
- adds an audit log when an agent is added or removed from an inbox
Co-authored-by: Sojan Jose <sojan@pepalo.com >
2023-08-15 19:55:19 -07:00
Sojan Jose
e3b8c1fbb5
fix: Include waiting on agent conversations to unattended view ( #7667 )
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Updating the `unattended` tab to include conversations where the customer responded and is awaiting an agent's response.
Previously it showed only the conversations where the first response was pending.
Co-authored-by: Pranav Raj S <pranav@chatwoot.com >
2023-08-15 15:09:10 -07:00
Pranav Raj S
ebefb2e201
fix: Consider the emails where in-reply-to header has multiple values ( #7715 )
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- Return the first message id for now to avoid the errors and subsequently missing the message.
- Use .last instead of .first to avoid expensive query.
- Fix array response in response bot.
Fixes: https://linear.app/chatwoot/issue/CW-2358/activerecordstatementinvalid-pgdatatypemismatch-error-argument-of-and
2023-08-11 17:53:57 -07:00
Muhsin Keloth
cfe86d9c06
fix: Create new slack thread if the thread identifier changes ( #7702 )
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Co-authored-by: Shivam Mishra <scm.mymail@gmail.com >
2023-08-11 14:19:49 +05:30
Muhsin Keloth
c1c3a62412
fix: Improve reply prompt ( #7588 )
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Co-authored-by: Sojan Jose <sojan@chatwoot.com >
2023-08-09 10:25:37 +05:30
Pranav Raj S
4baa4363f4
fix: Update unread_count being 0 if agent has not seen the conversation ( #7690 )
2023-08-07 18:50:31 -07:00
Sojan Jose
d06cf27800
chore: Specs for pageCrawler Service ( #7632 )
2023-08-04 15:44:51 -07:00
Pranav Raj S
9ddd428935
feat: Update the slack integration-flow to allow users to select the channel ( #7637 )
2023-07-28 14:50:30 -07:00
Sojan Jose
846f520ad2
feat: toggle typing and update last seen endpoints for client apis ( #7621 )
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- Add toggle_typing endpoint for client APIs
- Adds update last seen endpoint for client APIs
Fixes : #7581
2023-07-26 20:40:48 +03:00
Sojan Jose
6cbe1ed911
chore: Disable message hooks for conversations without incoming message ( #7620 )
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When using client APIs to create conversations and auto-assignment is turned on, welcome messages were getting triggered. This PR disable the behaviour and ensure template hooks are triggered only if there are incoming messages present.
Fixes: https://linear.app/chatwoot/issue/CW-2187
2023-07-26 20:38:49 +03:00
OMAR.A
1d8341504a
fix: contacts count on filter ( #7446 )
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- Fixes the wrong count shown during the contact filter when contact has multiple labels associated.
2023-07-26 17:31:04 +03:00
Pranav Raj S
a6a0e78bbe
feat: Sort articles based on views ( #7599 )
2023-07-24 20:27:43 -07:00
Sojan Jose
480f34803b
feat: Response Bot using GPT and Webpage Sources ( #7518 )
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This commit introduces the ability to associate response sources to an inbox, allowing external webpages to be parsed by Chatwoot. The parsed data is converted into embeddings for use with GPT models when managing customer queries.
The implementation relies on the `pgvector` extension for PostgreSQL. Database migrations related to this feature are handled separately by `Features::ResponseBotService`. A future update will integrate these migrations into the default rails migrations, once compatibility with Postgres extensions across all self-hosted installation options is confirmed.
Additionally, a new GitHub action has been added to the CI pipeline to ensure the execution of specs related to this feature.
2023-07-21 18:11:51 +03:00
Vishnu Narayanan
4828071fc3
feat: add audit trail for channel updates ( #7396 )
2023-07-21 12:08:19 +05:30
Pranav Raj S
d7566c453d
chore: Take the count directly rather than grouping the conversations ( #7535 )
2023-07-19 12:12:30 -07:00
Vishnu Narayanan
ea825d49da
feat: add auditlogs for account model ( #7511 )
2023-07-19 23:52:34 +05:30
Tejaswini Chile
f3f665cabb
fix: Sentiment analysis queue update ( #7552 )
2023-07-19 20:27:20 +05:30
Tejaswini Chile
5b480f563d
feat: Sentiment model download and upload to vendor ( #7526 )
2023-07-18 12:17:50 +05:30
Pranav Raj S
3a77e672f8
feat: Compute average response time of replies ( #7530 )
2023-07-17 11:21:31 -07:00
Muhsin Keloth
91c1061214
feat: Add more AI options ( #7502 )
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Co-authored-by: Shivam Mishra <scm.mymail@gmail.com >
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com >
Co-authored-by: Pranav Raj S <pranav@chatwoot.com >
2023-07-16 12:25:16 -07:00
Muhsin Keloth
19ff738211
feat: Add more options for AI reply suggestions ( #7493 )
2023-07-13 10:26:25 +05:30
Pranav Raj S
21691f2407
fix: Update breaking specs on sentiment and open AI integration ( #7513 )
2023-07-12 14:43:11 -07:00
Tejaswini Chile
10dd0ba647
feat: Sentiment Analysis ( #7475 )
2023-07-12 15:03:31 +05:30
Pranav Raj S
09f46aa912
chore: Update onMessage event to include conversation id ( #7497 )
2023-07-10 15:04:31 -07:00
Shivam Mishra
a940f4c1d2
feat: Allow label suggestions with OpenAI APIs ( #7428 )
2023-07-10 14:40:54 +05:30
Tejaswini Chile
71837bedf9
feat: Ability to customise the email sender name [CW-1629] ( #7345 )
2023-07-04 20:46:01 +05:30
Pranav Raj S
022f4f899f
Revert "feat: Support Azure single-tenant application using the Graph… ( #7436 )
2023-06-29 16:50:18 -07:00
Sojan Jose
40830046e8
feat: Audit Logs for Account User Changes ( #7405 )
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- Audit log for user invitations: https://linear.app/chatwoot/issue/CW-1768/invited-a-user-to-the-account
- Audit log for change role: https://linear.app/chatwoot/issue/CW-1767/name-or-email-changed-the-role-of-the-user-email-to-agent-or-admin
- Audit log for status change: https://linear.app/chatwoot/issue/CW-1766/availability-status-as-events-for-audit-logs
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com >
2023-06-28 22:42:06 +05:30
Tejaswini Chile
d05c953eef
feat: Support Azure single-tenant application using the Graph API ( #6728 ) ( #6878 )
2023-06-28 08:13:08 +05:30
Vishnu Narayanan
f963e00731
fix: capture user and ip details on Inbox delete ( #7395 )
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Fixes: https://linear.app/chatwoot/issue/CW-1772/ip-address-and-user-details-are-missing-in-some-of-the-logs
Co-authored-by: Sojan <sojan@pepalo.com >
2023-06-27 19:49:24 +05:30
Luis
533f9f7fe4
fix: Email collect overriding existing contact name ( #7355 )
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Currently, if Enable email collect box is enabled, and the user starting the chat already has an account with the same email, it will override the current account with {name} from the email name@email.com , this fixes it.
Co-authored-by: Sojan <sojan@pepalo.com >
2023-06-22 19:09:12 +05:30
Pranav Raj S
93daaea19b
feat: Add a sort option for conversations waiting for a reply from an agent ( #7364 )
2023-06-21 13:20:39 -07:00
Nithin David Thomas
e6a49b5800
feat: Shows Youtube and Vimeo links as embeds [cw-1393] ( #7330 )
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This change will render the youbtube, vimeo and .mp4 urls as embedded in the article page in the help centre.
Fixes: https://linear.app/chatwoot/issue/CW-1393/help-center-support-video-upload-in-articles
Co-authored-by: Sojan <sojan@pepalo.com >
2023-06-21 20:28:28 +05:30
Sojan Jose
595e6e79f0
chore: Add sla policy association to conversation ( #7360 )
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Adds the sla policy association to the conversation
Fixes: https://linear.app/chatwoot/issue/CW-1615/applying-an-sla-to-the-conversation
2023-06-21 14:48:50 +05:30
Sivin Varghese
93d8157a55
feat: Adds Lithuanian language selectable as site language ( #7354 )
2023-06-20 17:29:05 +05:30
Vishnu Narayanan
6bea2cbc4a
feat: add audit trail for macros ( #7352 )
2023-06-20 13:04:59 +05:30
Tejaswini Chile
afb7e67795
fix: empty account variable for custom_attrbute_definition running in background job ( #7351 )
2023-06-20 12:15:36 +05:30
Tejaswini Chile
9d0de04f7c
fix: set custom filter count in redis ( #7164 )
2023-06-19 16:10:03 +05:30
Shivam Mishra
237358af24
refactor: use as_json for formatting the string ( #7332 )
2023-06-19 13:33:48 +05:30
Shivam Mishra
e8a27bea4b
feat: Add APIs for limit check in accounts ( #7242 )
2023-06-15 20:11:40 -07:00