Commit Graph

269 Commits

Author SHA1 Message Date
Muhsin Keloth
52a5a59ddb fix: Handle error if the Twillio attachment download fails to download (#8705) 2024-01-15 19:13:44 +05:30
Vishnu Narayanan
e7e14f01e4 fix: undefined method 'zero?' for nil:NilClass (#8689) 2024-01-15 15:07:36 +05:30
Muhsin Keloth
7d6085cefd fix: Log twillio attachment error (#8703) 2024-01-15 12:46:58 +05:30
Muhsin Keloth
d305c5fd0f fix: Check the file attachment URL exists before downloading attachments in Telegram. (#8679)
In rare cases, the API call to Telegram for the file path fails. We were logging the error in sentry, switching to logs instead.

Co-authored-by: Sojan <sojan@pepalo.com>
2024-01-11 17:25:46 -08:00
Muhsin Keloth
1577288843 fix: Twilo attachment download fallback to the step where authorization headers are not passed. (#8681)
In the previous release, we enabled "HTTP Basic Authentication" to secure all attachments requiring HTTP authentication. This is particularly important for media files that may contain sensitive data, as recommended by Twilio. However, some users experienced issues because they did not enable this option despite our alerts prompting them to do so.  If the authenticated attachment download call fails, add another call to download the attachment without authentication.
2024-01-11 17:23:31 -08:00
Pranav Raj S
a2ebf92932 fix: Fix the issue "Undefined method `inbox' for Instagram::MessageText" (#8582) 2023-12-19 08:43:43 +05:30
Shivam Mishra
1ab3966b75 fix: @inbox usage in logs (#8578) 2023-12-18 19:30:41 +05:30
Shivam Mishra
ae649a5b3f refactor: add better logs to Instagram::MessageText (#8538) 2023-12-14 14:03:40 +05:30
Pranav Raj S
8c9a351c84 feat: Add support for ascending and descending options in sort (#8542) 2023-12-12 17:15:48 -08:00
Muhsin Keloth
db9a32a4c0 feat: Add sticker support in Line channel (#8488) 2023-12-10 20:45:44 -08:00
Muhsin Keloth
6b0d1d77d3 fix: Email notifications (#8502) 2023-12-06 15:50:23 +05:30
Muhsin Keloth
76711d95ff chore: Change primary actor to Conversation for all the notification types. (#8435) 2023-12-06 10:43:09 +05:30
Muhsin Keloth
fdc1123b18 feat: Add support for attachments(image and video) in LINE channel (#8425) 2023-12-01 07:23:35 +05:30
Muhsin Keloth
3ae64822e1 chore: Enforce HTTP Basic Authentication for Twilio medias. (#8396) 2023-11-27 13:24:53 +05:30
Sojan Jose
a023eabf59 chore: Add logging for facebook errors (#8360)
- Add logging for Facebook errors
2023-11-15 14:56:21 -08:00
Muhsin Keloth
af7631d9f1 chore: Update MarkMessagesAsReadJob to accept delivered status (#8319) 2023-11-08 13:44:57 -08:00
Vishnu Narayanan
677888bcde feat: Add job to remove stale contact inboxes (#8096) 2023-11-06 20:24:30 -08:00
Muhsin Keloth
16c36a78f0 chore: Remove sentry exceptions for the message status failed errors (#8285)
- Remove sending exceptions to Sentry after capturing the message failed errors.
2023-11-02 12:00:22 -07:00
Muhsin Keloth
68b8d721a7 fix: Update the message status to failed if the outgoing Facebook message fails. (#8258) 2023-10-31 17:40:17 -07:00
Muhsin Keloth
29f18c7f18 fix: Handle Twilio::REST::RestError (#8257) 2023-10-31 16:23:34 +05:30
Muhsin Keloth
11b27f9805 feat: Handle Line send message/attachments errors (#8200) 2023-10-31 07:42:30 +05:30
Muhsin Keloth
24fbab94c3 chore: Refactor MarkMessagesAsReadJob based on conversation id and time stamp (#8217)
- Mark all messages as read by providing the conversation ID and timestamp.
- For Instagram, ensure all previous messages that weren't marked as failed are now marked as read. This is because the read events are only triggered for the most recent message and not for any previous ones.
2023-10-27 15:21:39 -07:00
Muhsin Keloth
61e03fa33a feat: Bandwidth sms channel delivery reports (#8198)
Fixes: https://linear.app/chatwoot/issue/CW-2566/delivery-report-for-bandwidth-sms
2023-10-27 14:07:15 -07:00
Muhsin Keloth
58f47eb02c feat: Handle Facebook send message/attachments errors (#8197) 2023-10-25 08:59:25 -07:00
Muhsin Keloth
4fc62ed9ae feat: Handle Instagram send message/attachments errors (#8174)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-10-25 08:56:09 -07:00
Shivam Mishra
b9694a0818 feat: support reply to for Telegram (#8105)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2023-10-20 13:14:20 +05:30
Shivam Mishra
7416bbb25e feat: support reply to for outgoing message in WhatsApp (#8107)
- This PR enables replies to WhatsApp.
2023-10-19 13:24:46 -07:00
Muhsin Keloth
78ce8a4652 feat: Add support for Instagram delivery reports (#8125) 2023-10-18 23:42:34 -07:00
Muhsin Keloth
bd918ee506 fix: Change the message status to failed if the Twilio message delivery status is undelivered (#8097) 2023-10-12 15:27:38 +05:30
Muhsin Keloth
0bc20873f6 feat: Add delivery status for Twilio Channel (#8082)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-10-11 21:17:46 +05:30
Sojan Jose
6a07251007 feat: Add the ability to self-assign conversations in macros (#8048)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2023-10-10 09:38:23 +05:30
Pranav Raj S
3227cf7ff3 fix: Update query to support multiple tag conditions (#8054) 2023-10-05 10:47:42 +05:30
Pranav Raj S
ff915dd2ea fix: Avoid joining tables to fix the distinct value query (#7965)
DISTINCT query with custom attributes return an error. To avoid the error, this PR refactors the query to include tags only when it is required.

Fixes #7931
Fixes #7836

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2023-09-22 19:48:56 -07:00
Shivam Mishra
3f0d96c24d chore: Add better error messages for Facebook unauthorized (#7936) 2023-09-22 16:41:04 +05:30
Pranav Raj S
f1b556d4a3 fix: Downcase content filter values to fix the query (#7942) 2023-09-20 13:14:00 +05:30
Sojan Jose
9ba5adfd60 chore: Support multiple values for automation message content (#7871)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2023-09-19 13:04:58 +05:30
Sojan Jose
616371adbb chore: Improve the behavior of lock to single conversation (#7899) 2023-09-14 12:32:57 +05:30
Muhsin Keloth
2d4ef0c328 feat: Add None option in automation assign agent actions (#7900) 2023-09-14 09:01:58 +05:30
Muhsin Keloth
18e9e771b5 fix: Check body exists before deleting null bytes in Twilio (#7910) 2023-09-13 13:40:26 +05:30
Jordan Brough
4f5c5e9f85 fix: Erase null bytes from incoming Twilio messages (#7901)
We've had some messages come in from a few different phone numbers that had null bytes in them. I don't know how this happens. They don't seem to be malicious.

They currently cause the Postgres gem to raise an error when Chatwoot attempts to save the message body to the database:

ArgumentError (string contains null byte)

Related Rails GitHub issue: rails/rails#26891
2023-09-12 18:07:18 -07:00
Pranav Raj S
f05535c5ad Revert "chore: Improve the behaviour of lock to single conversation (… (#7886) 2023-09-09 09:59:21 +05:30
Sojan Jose
bfd192ebb2 chore: Improve the behaviour of lock to single conversation (#7863) 2023-09-08 11:16:24 +05:30
Sojan Jose
acb7debd3f chore: Contact import improvements (#7787)
- Ensure existing contact information is updated on data import
- Refactor the existing job to make it more readable
- Fixes issues with import files in the wrong encoding
fixes: #7307
2023-08-23 23:24:47 -07:00
Jordan Brough
996f842882 feat: Allow Twilio::REST::TwilioError errors to raise and prevent Inbox creation (#7379)
This update will mean that errors will roll back the current transaction and the error will be sent back to the frontend and the user will know that the Inbox did not finish setting up successfully.
2023-08-16 15:00:02 -07:00
Sojan Jose
6cbe1ed911 chore: Disable message hooks for conversations without incoming message (#7620)
When using client APIs to create conversations and auto-assignment is turned on, welcome messages were getting triggered. This PR disable the behaviour and ensure template hooks are triggered only if there are incoming messages present. 

Fixes: https://linear.app/chatwoot/issue/CW-2187
2023-07-26 20:38:49 +03:00
OMAR.A
1d8341504a fix: contacts count on filter (#7446)
- Fixes the wrong count shown during the contact filter when contact has multiple labels associated.
2023-07-26 17:31:04 +03:00
Sojan Jose
480f34803b feat: Response Bot using GPT and Webpage Sources (#7518)
This commit introduces the ability to associate response sources to an inbox, allowing external webpages to be parsed by Chatwoot. The parsed data is converted into embeddings for use with GPT models when managing customer queries.

The implementation relies on the `pgvector` extension for PostgreSQL. Database migrations related to this feature are handled separately by `Features::ResponseBotService`. A future update will integrate these migrations into the default rails migrations, once compatibility with Postgres extensions across all self-hosted installation options is confirmed.

Additionally, a new GitHub action has been added to the CI pipeline to ensure the execution of specs related to this feature.
2023-07-21 18:11:51 +03:00
Tejaswini Chile
afb7e67795 fix: empty account variable for custom_attrbute_definition running in background job (#7351) 2023-06-20 12:15:36 +05:30
Jordan Brough
138630b4ae chore: Update method to access "secret_key_base" (#7337)
This will look at environment variables and Rails Credentials, and Rails Secrets.
See documentation here: https://api.rubyonrails.org/v7.0.5/classes/Rails/Application.html#method-i-secret_key_base
2023-06-19 16:11:19 +05:30
Tejaswini Chile
9d0de04f7c fix: set custom filter count in redis (#7164) 2023-06-19 16:10:03 +05:30