Commit Graph

1041 Commits

Author SHA1 Message Date
Sojan Jose
ae4c8d818f feat: Ability to block contacts permanently (#8922)
Co-authored-by: Pranav <pranav@chatwoot.com>
2024-02-21 14:18:42 -08:00
Shivam Mishra
c031cb19d2 fix: downcase email before finding (#8921)
* fix: downcase email when finding

* feat: add `from_email` class

* refactor: use `from_email`

* feat: add rule to disallow find_by email directly

* chore:  remove redundant test

Since the previous imlpmentation didn't do a case-insentive search, a new user would be created, and the error would be raised at the DB layer. With the new changes, this test case is redundant

* refactor: use from_email
2024-02-21 18:51:00 +05:30
CristianDuta
ebae547a60 feat: Add ability to resolve API channel conversations (#8348)
- Create a new endpoint to fetch a single conversation in client apis
- Create a new endpoint to resolve a single conversation in client apis
- Update swagger API definition to include missing endpoints

Fixes: #6329

Co-authored-by: Cristian Duta <Cristian.Duta@ti8m.ch>
2024-02-21 17:41:20 +05:30
Vishnu Narayanan
d53097f77d fix: Raise error if email to_header is invalid (#8688) 2024-02-20 17:03:39 -08:00
Vishnu Narayanan
23230e0143 feat: sla-7 ensure applied_sla uniqueness (#8938)
* feat: refactor fetching sla in action service

* chore: modify spec

* chore: ensure applied_sla uniqueness

* chore: review fixes

* feat: add unique index on applied_sla

* chore: fix spec

* chore: add new specs to improve coverage

* chore: improve spec

* Update spec/enterprise/services/enterprise/action_service_spec.rb

---------

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2024-02-20 21:59:49 +05:30
Vishnu Narayanan
f92cea144c feat(perf): sla-9 improve perf of TriggerSlasForAccountsJob (#8953)
* feat: improve perf of TriggerSlasForAccountsJob
2024-02-20 21:54:37 +05:30
Muhsin Keloth
e6cf8c39b7 feat: Update last_snoozed_at after the un-snooze notification (#8943) 2024-02-20 18:55:39 +05:30
Muhsin Keloth
c5c0845151 feat: Add labels, status and priority in notification push_event_data (#8972) 2024-02-20 17:17:25 +05:30
Liam
5d9fb55370 feat: Export contact improvements (#8895)
This pull request enhances the export contacts feature by adding a confirmation step before exporting. Previously, clicking the export button would trigger the export action without confirmation.

Additionally, it ensures that only the intended recipient receives the export email, addressing the previous behaviour where all administrators received it.

Fixes: #8504

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2024-02-20 17:11:03 +05:30
Nithin David Thomas
721a2f5052 feat: API changes to support multi step user signup (#8933)
-API Changes to support the new onboarding flow 

Co-authored-by: Sojan <sojan@pepalo.com>
2024-02-20 16:48:51 +05:30
Sojan Jose
978a8a4cb2 fix: support_email and inbound_email_domain returning empty string (#8963)
chore: Fix for inbound email domain being nil
2024-02-19 15:43:35 +05:30
Muhsin Keloth
cd06b2b337 fix: Inbox view Read/Snoozed display filters (#8907)
* fix: Notification filters

* Update notification_finder.rb

* Update notification_finder.rb

* Update notification_finder.rb

* fix: spec

* fix: specs

* Update notification_finder.rb

* fix: add more fixes

* Update notification_finder.rb

* fix: specs

* chore: better comments

* chore: removed filtering

* chore: refactoring

* fix: review fixes

* fix: API call

* chore: Minor fix

* Rename spec

* Fix params getting undefined

* Fix finder

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
2024-02-17 13:59:25 +05:30
Sojan Jose
94892e7168 chore: Fix flaky spec relying on unguaranteed order (#8956) 2024-02-16 12:11:39 -08:00
Muhsin Keloth
fe744abe26 fix: Mark notification as unread after the un-snooze (#8917) 2024-02-16 17:30:54 +05:30
Sojan Jose
9c07b6dd46 chore: Support for updated_within in ConverationFinder (#8947)
- `updated_within' accepts value in seconds and returns all conversations updated in the given period with out pagination. This API will assist in our refetch logic on socket disconnect

ref: #8888
2024-02-16 16:44:55 +05:30
Pranav Raj S
1ce5cbe275 feat: Add endpoints to retrieve summary of team/agents over a period of time (#8916)
- Internal APIs to prototype reporting improvements.
2024-02-13 15:44:40 +05:30
Pranav Raj S
c607f09be0 feat: Improve the rendering of CSV exports (#8914)
Improve the rendering of the datestamp
2024-02-12 20:01:58 -08:00
Shivam Mishra
e662336eaf feat: handle already invited user (#8912) 2024-02-13 08:51:42 +05:30
Shivam Mishra
657843960c feat: account onboarding with clearbit (#8857)
* feat: add clearbit lookup

* chore: fix typo in .env.example

* refactor: split lookup to reduce cognitive complexity

* feat: add more fields to lookup

* feat: extend accounts controller

* feat: save extra data to custom_attributes

* feat: allow v2 update with custom_attributes

* feat: add update route

* refactor: reduce complexity

* feat: move update to v1 controller

* test: add locale test

* feat: remove update from routes

* test: update API for custom attributes

* test: all custom attributes

* fix: v2 tests

* test: enterprise accounts controller

* fix: clearbit payload

* fix: with modified env

* feat: allow custom attributes updates to profile

* refactor: reduce complexity

* feat: allow clearbit api key in installation config

* refactor: move clearbit to internal

* feat: allow clearbit

* chore: add display_title for June

* feat: allow more internal options

* refactor: use globalconfig to fetch clearbit token

* test: move response body to a factory

* refactor: update ops

* chore: remove clearbit from .env.example

* chore: apply suggestions from code review

Co-authored-by: sojan-official <sojan@chatwoot.com>

---------

Co-authored-by: sojan-official <sojan@chatwoot.com>
2024-02-12 23:21:42 +05:30
giquieu
227d99934e feat: Agent bot cant assign conversations to teams (#8015)
Implemented so that the API can process priority and agent/team changes per Agent Bot.

Fixes:  #7474

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2024-02-12 15:51:22 +05:30
Vishnu Narayanan
5036b28e45 chore: fix git_sha in instance health (#8893)
- Fix git-hash in super admin instance health page for Heroku installations
- Fix git boundary not set error for docker/heroku deployments which remove .git directory
2024-02-12 14:33:15 +05:30
Pranav Raj S
eb379e1849 fix(refactor): Cleanup the specs and the logic for FetchIMAP job (#8766) 2024-02-10 14:03:50 -08:00
Vishnu Narayanan
c1d07a5471 feat: Add sidekiq jobs to monitor applied SLAs (#8828)
Fixes: https://linear.app/chatwoot/issue/CW-2983/sidekiq-jobservice-to-monitor-sla-breach

Co-authored-by: Sojan <sojan@pepalo.com>
2024-02-07 21:44:56 +04:00
Jatin
98eddd0532 fix: Send push notification on bot_handoff (#7636)
Send a 'Conversation Created' push notification when the bot does a hand_off.
fixes: #7587

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2024-02-07 17:45:08 +04:00
Muhsin Keloth
1b21e0d429 feat: Add notification.updated event (#8871) 2024-02-07 18:15:51 +05:30
Sojan Jose
7776b74126 chore: Apply fixes for items in rubocop_todo [CW-1806] (#8864)
This PR addresses several items listed in our rubocop_todo by implementing the necessary corrections and enhancements. As a result, we are now able to remove the rubocop_todo file entirely, streamlining our codebase and ensuring adherence to our coding standards.

fixes: https://linear.app/chatwoot/issue/CW-1806/chore-rubocop-audit
2024-02-07 13:36:04 +04:00
Shivam Mishra
a9ec3ae098 test: ensure that timestamp is in correct range (#8868)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2024-02-07 13:35:31 +05:30
Muhsin Keloth
d67b91d2b0 feat: Sort Notification API changes (#8865)
* feat: Inbox sort API changes

* Update notification_finder.rb

* Update notification_finder.rb

* Update notification_finder.rb
2024-02-06 21:03:22 +05:30
Shivam Mishra
8acc818f68 feat: allow bulk invite create via email (#8853)
* feat: add agent builder

* feat: use new agent builder

* refactor: validate limit

* test: agent limits

* feat: allow bulk create

* feat: allow bulk create

* refactor: rename current_user to inviter in AgentBuilder

* refactor: move limits tests to enterprise

* test: send correct params

* refactor: account builder returns both user and account_user

* chore: Revert "refactor: account builder returns both user and account_user"

This reverts commit 1419789871e8a3b8ff57af27fe53925b1486a839.

* feat: return user as is

* Update agent_builder.rb

- minor update

---------

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2024-02-06 09:04:04 +05:30
Sojan Jose
1b753720c1 chore: Move Enterprise pricing validation to on create (#8856)
* chore: Move Pricing validation to on create

The previous validation was getting triggered on all transactions,
this would prevent login to existing users and session data need to be updated.
Opting for a less intrusive approach.

* chore: minore change
2024-02-05 19:18:29 +05:30
Muhsin Keloth
39e27d2a23 feat: Delete all/read notifications (#8844) 2024-02-05 13:33:05 +05:30
Shivam Mishra
0c35a77d4b feat: Show a confirmation banner if the email is not verified (#8808)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2024-02-02 12:31:29 -08:00
Shivam Mishra
07ea9694a3 feat: new accounts controller for signup+onboarding (#8804)
* feat: add v2 accounts controller

* feat: allow empty account and user name

* feat: ensure  and  is present for v1 signup

* test: remove validation checks

* chore: apply suggestions

* chore: revert en.yml formatting

* chore: line at EOF

* fix: routes

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2024-02-02 16:10:45 +05:30
Muhsin Keloth
d3c1fce761 feat: Inbox item actions (#8838)
* feat: Inbox item actions

* feat: add inbox id in push event data

* Update InboxList.vue

* feat: complete actions

* Update InboxList.vue

* Update InboxView.vue

* chore: code cleanup

* chore: fix specs

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2024-02-02 11:58:47 +05:30
Pranav Raj S
33e98bf61a fix: Use BODY.PEEK[HEADER] to avoid parsing issues with mail providers (#8833)
Co-authored-by: Sojan <sojan@pepalo.com>
2024-02-01 17:24:59 -08:00
Vishnu Narayanan
b8047f0912 feat: sla-2 add automation backend support for SLA (#8775)
* feat: add automation support for SLA

* feat: add sla action in automtion UI

* chore: revert frontend changes

* chore: refactor to ee namespace

* chore: refactor automation rule to ee namespace

* feat: create applied_sla table entry

* chore: add applied_sla spec

* chore: rubocop fixes

---------

Co-authored-by: Sojan <sojan@pepalo.com>
2024-02-01 15:42:12 +05:30
Sojan Jose
d10525a714 fix: Template sync issue for older Whatsapp channels (#8830)
- This PR introduces a modification to the channel fetching logic, ensuring that channels with older message_template_last_updated timestamps are prioritized during synchronization.
2024-01-31 18:38:01 +04:00
Sojan Jose
390cd756e8 chore: Reorganize the installation config settings (#8794)
- Reorganizing installation config settings to move more configurations into UI from environment variables
- Changes to installation config to support premium plans in the enterprise edition
- Fixes the broken premium indicator in account/show and accounts/edit page
2024-01-31 16:48:42 +04:00
Pranav Raj S
ee3f734b7b chore: Refactor RefreshOauthTokenService to improve readability (#8820)
- Added a trait called microsoft_email for the Channel::Email factory.
- Rewrote the logic to make it simple to understand
- Rewrote the specs for readability
2024-01-31 12:24:12 +04:00
Pranav Raj S
905ca94f71 chore: Remove unused attribute imap_inbox_synced_at (#8822)
- imap_inbox_synced_at is no longer used; this PR removes all the references to the same.
2024-01-31 11:48:46 +04:00
Sojan Jose
0805f362d3 chore: Validation for purchased pricing_plan_quantity (#8809)
- Add validations based on purchased pricing_plan_quantity
- Modify the Dashboard to support the new error message
2024-01-30 11:26:07 +04:00
Sojan Jose
648c4caca1 chore: Move EE OpenAI spec to correct folder (#8805)
- We previously had this spec inside the enterprise folder which wouldn't be picked up by our build process, so moving to the correct folder instead.

Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
2024-01-29 20:09:17 +04:00
Muhsin Keloth
ef50edb9e2 feat: Standardise the external channel user id and user name (#8802)
* feat: Standardize the external channel id and user name

* chore: add specs

* chore: add name space `social`
2024-01-29 16:57:10 +05:30
Shivam Mishra
3ed80fa867 feat: expiry for cache keys [CW-3038] (#8793)
* feat: set cache keys for 3 days only

* feat: invalidate should set the latest timestamp

* refactor: cache_keys concern

* remove invalidate_cache method
* refactor reset to set to new value instead of delete
* ensure only one event is dispatched

* feat: set expiry to 24 hours

* chore: make expiry 48 hours

* feat: include destroy event

* feat: set expiry to 72 days

* fix: typo

* test: cache update after `touch`

* test: update cache keys

* refactor: remove after_touch, it's already handled in commit
2024-01-29 15:27:26 +05:30
Shivam Mishra
082793290a feat: allow multiple files for FB and Insta [CW-3019] (#8783)
* feat: allow multiple messages

* fix: typo

* feat: send content and attachments both

* refactor: message sequence

* test: multiple attachments for instagram

* test: multiple attachments on facebook
2024-01-28 13:20:54 +05:30
Pranav Raj S
12916ceca6 fix: Capture delivery errors to avoid false positives (#8790)
The system did not detect the delivery errors earlier, resulting in some false positives. The user was not informed when an email failed to be delivered. While we do handle failure status in other channels, we were not able to capture the actual delivery status for the email channel.

This pull request makes the following changes:

- Updated the class EmailReplyWorker to use the deliver_now method instead of deliver_later. This change is made to raise any errors that may occur with the SMTP connection. The errors are then captured and sent to Sentry, and the email is marked as failed. Previously, we did not consider the case of retries in the email channel, so this feature is currently not functioning. So, I have disabled the retry option. We will address this in a follow-up ticket.
- Downgraded the net-smtp gem to version 0.3.4. This change is made to avoid an argument error when using XOAUTH2.

Fixes: https://linear.app/chatwoot/issue/CW-3032/argumenterror-wrong-authentication-type-xoauth2-argumenterror
2024-01-26 14:22:18 +04:00
Pranav Raj S
b7c9f779ad fix: Avoid processing reactions, ephemeral, request_welcome or unsupported messages (#8780)
Currently, we do not support reactions, ephemeral messages, or the request_welcome event for the WhatsApp channel. However, if this is the first event we receive in Chatwoot (i.e., there is no previous conversation or contact in Chatwoot), it will create a contact and a conversation without any messages. This confuses our customer, as it may appear that Chatwoot has missed some messages. There are multiple cases where this might be the first event we receive in Chatwoot. One quick example is when the user has sent an outbound campaign from another tool and their customers reacted to the message.

Another event like this is request_welcome event. WhatsApp has a concept for welcome messages. You can send an outbound message even though the user has not send a message. You can receive notifications through a webhook whenever a WhatsApp user initiates a chat with you for the first time. (Read the Welcome message section: https://developers.facebook.com/docs/whatsapp/cloud-api/phone-numbers/conversational-components/ ). Although this can help the business send a pro-active message to the user, we don't have it scoped in our feature set. For now, I'm ignoring this event.

Fixes https://linear.app/chatwoot/issue/CW-3018/whatsapp-handle-request-welcome-case-properly
Fixes https://linear.app/chatwoot/issue/CW-3017/whatsapp-handle-reactions-properly
2024-01-25 11:40:18 +04:00
Shivam Mishra
3760f206e8 fix: mutex timeout and error handling (#8770)
Fixes the follow cases 
- The ensure block released the lock even on LockAcquisitionError
- Custom timeout was not allowed

This also refactored the with_lock method, now the key has to be constructed in the parent function itself

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2024-01-24 14:18:21 +04:00
Sojan Jose
a861257f73 chore: Fix flaky contacts spec (#8773)
- The ordering was not guaranteed; hence, the specs were failing randomly. Made changes to the expectations accordingly
2024-01-24 13:58:27 +04:00
Vishnu Narayanan
232369cd5c feat: sla 1 - refactor sla_policies model and add applied_sla model (#8602)
* feat: add models

* chore: refactor sla column names

* chore: remove foreign keys

* chore: fix spec

* chore: refactor models
2024-01-23 23:48:02 +05:30