Right now as part of conversation continuity, we are using the ConversationReplyMailer which sends a summary of messages including the incoming messages when an agent replies. Ideally, we want to send only the reply of that agent and not a summary when Conversation continuity is enabled. Added the functionality to send the reply email without summary. Added required unit tests to cover the changes. ref: #1048
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@@ -6,7 +6,11 @@ class ConversationReplyEmailWorker
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@conversation = Conversation.find(conversation_id)
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# send the email
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ConversationReplyMailer.reply_with_summary(@conversation, queued_time).deliver_later
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if @conversation.messages.incoming&.last&.content_type == 'incoming_email'
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ConversationReplyMailer.reply_without_summary(@conversation, queued_time).deliver_later
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else
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ConversationReplyMailer.reply_with_summary(@conversation, queued_time).deliver_later
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end
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# delete the redis set from the first new message on the conversation
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Redis::Alfred.delete(conversation_mail_key)
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