feat: Add an action on automation to change the priority (#6925)

app/javascript/dashboard/helper/automationHelper.js

@@ -16,6 +16,29 @@ const MESSAGE_CONDITION_VALUES = [
   },
 ];
 
+export const PRIORITY_CONDITION_VALUES = [
+  {
+    id: 'nil',
+    name: 'None',
+  },
+  {
+    id: 'low',
+    name: 'Low',
+  },
+  {
+    id: 'medium',
+    name: 'Medium',
+  },
+  {
+    id: 'high',
+    name: 'High',
+  },
+  {
+    id: 'urgent',
+    name: 'Urgent',
+  },
+];
+
 export const getCustomAttributeInputType = key => {
   const customAttributeMap = {
     date: 'date',
@@ -103,6 +126,7 @@ export const getActionOptions = ({ agents, teams, labels, type }) => {
     assign_team: teams,
     send_email_to_team: teams,
     add_label: generateConditionOptions(labels, 'title'),
+    change_priority: PRIORITY_CONDITION_VALUES,
   };
   return actionsMap[type];
 };

app/javascript/dashboard/routes/dashboard/settings/automation/constants.js

@@ -575,4 +575,9 @@ export const AUTOMATION_ACTION_TYPES = [
     label: 'Send a message',
     inputType: 'textarea',
   },
+  {
+    key: 'change_priority',
+    label: 'Change Priority',
+    inputType: 'search_select',
+  },
 ];