rename yaml to match ploi
This commit is contained in:
netlas
@@ -3,9 +3,9 @@
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"HEADER": "Keskustelut",
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"LOADING_CHART": "Ladataan kaaviotietoja...",
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"NO_ENOUGH_DATA": "Emme ole saaneet tarpeeksi dataa raportin luomiseen, yritä myöhemmin uudelleen.",
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"DOWNLOAD_CONVERSATION_REPORTS": "Download conversation reports",
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"DATA_FETCHING_FAILED": "Failed to fetch data, please try again later.",
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"SUMMARY_FETCHING_FAILED": "Failed to fetch summary, please try again later.",
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"DOWNLOAD_CONVERSATION_REPORTS": "Lataa keskustelujen raportit",
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"DATA_FETCHING_FAILED": "Datan hakeminen epäonnistui, yritä uudelleen myöhemmin.",
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"SUMMARY_FETCHING_FAILED": "Yhteenvedon hakeminen epäonnistui, yritä uudelleen myöhemmin.",
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"METRICS": {
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"CONVERSATIONS": {
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"NAME": "Keskustelut",
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@@ -20,16 +20,16 @@
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"DESC": "(yhteensä)"
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},
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"FIRST_RESPONSE_TIME": {
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"NAME": "First Response Time",
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"NAME": "Ensimmäisen vastauksen aika",
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"DESC": "(keskiarvo)",
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"INFO_TEXT": "Total number of conversations used for computation:",
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"TOOLTIP_TEXT": "First Response Time is {metricValue} (based on {conversationCount} conversations)"
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"INFO_TEXT": "Laskennassa käytettyjen keskustelujen kokonaismäärä:",
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"TOOLTIP_TEXT": "Ensimmäisen vastauksen aika on {metricValue} (perustuen {conversationCount} keskusteluun)"
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},
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"RESOLUTION_TIME": {
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"NAME": "Selviytymisen kesto",
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"DESC": "(keskiarvo)",
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"INFO_TEXT": "Total number of conversations used for computation:",
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"TOOLTIP_TEXT": "Resolution Time is {metricValue} (based on {conversationCount} conversations)"
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"INFO_TEXT": "Laskennassa käytettyjen keskustelujen kokonaismäärä:",
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"TOOLTIP_TEXT": "Selviytymisen kesto on {metricValue} (perustuen {conversationCount} keskusteluun)"
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},
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"RESOLUTION_COUNT": {
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"NAME": "Selvitysmäärä",
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@@ -40,12 +40,12 @@
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"DESC": "(yhteensä)"
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},
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"BOT_HANDOFF_COUNT": {
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"NAME": "Handoff Count",
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"NAME": "Siirtomäärä",
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"DESC": "(yhteensä)"
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},
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"REPLY_TIME": {
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"NAME": "Customer waiting time",
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"TOOLTIP_TEXT": "Waiting time is {metricValue} (based on {conversationCount} replies)",
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"NAME": "Asiakkaan odotusaika",
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"TOOLTIP_TEXT": "Odotusaika on {metricValue} (perustuen {conversationCount} vastaukseen)",
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"DESC": ""
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}
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},
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@@ -53,89 +53,89 @@
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"LAST_7_DAYS": "Viimeiset 7 päivää",
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"LAST_14_DAYS": "Viimeiset 14 päivää",
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"LAST_30_DAYS": "Viimeiset 30 päivää",
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"THIS_MONTH": "This month",
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"LAST_MONTH": "Last month",
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"LAST_3_MONTHS": "Last 3 months",
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"LAST_6_MONTHS": "Last 6 months",
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"LAST_YEAR": "Last year",
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"CUSTOM_DATE_RANGE": "Custom date range"
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"THIS_MONTH": "Tämä kuukausi",
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"LAST_MONTH": "Edellinen kuukausi",
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"LAST_3_MONTHS": "Viimeiset 3 kuukautta",
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"LAST_6_MONTHS": "Viimeiset 6 kuukautta",
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"LAST_YEAR": "Viime vuosi",
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"CUSTOM_DATE_RANGE": "Mukautettu päivämääräväli"
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},
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"CUSTOM_DATE_RANGE": {
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"CONFIRM": "Apply",
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"PLACEHOLDER": "Select date range"
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"CONFIRM": "Käytä",
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"PLACEHOLDER": "Valitse päivämääräväli"
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},
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"GROUP_BY_FILTER_DROPDOWN_LABEL": "Group By",
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"DURATION_FILTER_LABEL": "Duration",
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"GROUP_BY_FILTER_DROPDOWN_LABEL": "Ryhmitä",
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"DURATION_FILTER_LABEL": "Kesto",
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"GROUPING_OPTIONS": {
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"DAY": "Day",
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"WEEK": "Week",
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"MONTH": "Month",
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"YEAR": "Month"
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"DAY": "Päivä",
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"WEEK": "Viikko",
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"MONTH": "Kuukausi",
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"YEAR": "Vuosi"
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},
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"GROUP_BY_DAY_OPTIONS": [
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{
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"id": 1,
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"groupBy": "Day"
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"groupBy": "Päivä"
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}
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],
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"GROUP_BY_WEEK_OPTIONS": [
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{
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"id": 1,
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"groupBy": "Day"
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"groupBy": "Päivä"
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},
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{
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"id": 2,
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"groupBy": "Week"
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"groupBy": "Viikko"
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}
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],
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"GROUP_BY_MONTH_OPTIONS": [
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{
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"id": 1,
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"groupBy": "Day"
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"groupBy": "Päivä"
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},
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{
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"id": 2,
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"groupBy": "Week"
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"groupBy": "Viikko"
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},
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{
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"id": 3,
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"groupBy": "Month"
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"groupBy": "Kuukausi"
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}
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],
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"GROUP_BY_YEAR_OPTIONS": [
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{
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"id": 1,
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"groupBy": "Day"
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},
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{
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"id": 2,
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"groupBy": "Week"
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"groupBy": "Viikko"
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},
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{
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"id": 3,
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"groupBy": "Month"
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"groupBy": "Kuukausi"
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},
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{
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"id": 4,
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"groupBy": "Vuosi"
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}
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],
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"BUSINESS_HOURS": "Business Hours",
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"BUSINESS_HOURS": "Liiketoiminnon aukioloajat",
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"FILTER_ACTIONS": {
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"CLEAR_FILTER": "Clear filter",
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"CLEAR_FILTER": "Tyhjennä suodatin",
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"EMPTY_LIST": "Tuloksia ei löytynyt"
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},
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"PAGINATION": {
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"RESULTS": "Showing {start} to {end} of {total} results",
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"PER_PAGE_TEMPLATE": "{size} / page"
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"RESULTS": "Näytetään {start} - {end} / {total} tuloksesta",
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"PER_PAGE_TEMPLATE": "{size} / sivu"
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}
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},
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"AGENT_REPORTS": {
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"HEADER": "Agents Overview",
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"DESCRIPTION": "Easily track agent performance with key metrics such as conversations, response times, resolution times, and resolved cases. Click an agent's name to learn more.",
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"HEADER": "Edustajien yleiskatsaus",
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"DESCRIPTION": "Seuraa edustajien suorituskykyä helposti keskeisillä mittareilla, kuten keskustelu, vastausajat, selviytymisajat ja ratkaistut tapaukset. Klikkaa edustajan nimeä saadaksesi lisätietoja.",
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"LOADING_CHART": "Ladataan kaaviotietoja...",
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"NO_ENOUGH_DATA": "Emme ole saaneet tarpeeksi dataa raportin luomiseen, yritä myöhemmin uudelleen.",
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"DOWNLOAD_AGENT_REPORTS": "Lataa edustajaraportit",
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"FILTER_DROPDOWN_LABEL": "Valitse edustaja",
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"FILTERS": {
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"INPUT_PLACEHOLDER": {
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"AGENTS": "Search agents"
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"AGENTS": "Etsi edustajia"
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}
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},
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"METRICS": {
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@@ -152,16 +152,16 @@
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"DESC": "(yhteensä)"
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},
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"FIRST_RESPONSE_TIME": {
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"NAME": "First Response Time",
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"NAME": "Ensimmäisen vastauksen aika",
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"DESC": "(keskiarvo)",
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"INFO_TEXT": "Total number of conversations used for computation:",
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"TOOLTIP_TEXT": "First Response Time is {metricValue} (based on {conversationCount} conversations)"
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"INFO_TEXT": "Laskennassa käytettyjen keskustelujen kokonaismäärä:",
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"TOOLTIP_TEXT": "Ensimmäisen vastauksen aika on {metricValue} (perustuen {conversationCount} keskusteluun)"
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},
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"RESOLUTION_TIME": {
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"NAME": "Selviytymisen kesto",
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"DESC": "(keskiarvo)",
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"INFO_TEXT": "Total number of conversations used for computation:",
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"TOOLTIP_TEXT": "Resolution Time is {metricValue} (based on {conversationCount} conversations)"
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"INFO_TEXT": "Laskennassa käytettyjen keskustelujen kokonaismäärä:",
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"TOOLTIP_TEXT": "Selviytymisen kesto on {metricValue} (perustuen {conversationCount} keskusteluun)"
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},
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"RESOLUTION_COUNT": {
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"NAME": "Selvitysmäärä",
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@@ -179,36 +179,36 @@
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},
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{
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"id": 2,
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"name": "Last 3 months"
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"name": "Viimeiset 3 kuukautta"
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},
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{
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"id": 3,
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"name": "Last 6 months"
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"name": "Viimeiset 6 kuukautta"
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},
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{
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"id": 4,
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"name": "Last year"
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"name": "Viime vuosi"
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},
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{
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"id": 5,
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"name": "Custom date range"
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"name": "Mukautettu päivämääräväli"
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}
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],
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"CUSTOM_DATE_RANGE": {
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"CONFIRM": "Apply",
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"PLACEHOLDER": "Select date range"
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"CONFIRM": "Käytä",
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"PLACEHOLDER": "Valitse päivämääräväli"
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}
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},
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"LABEL_REPORTS": {
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"HEADER": "Labels Overview",
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"DESCRIPTION": "Track label performance with key metrics including conversations, response times, resolution times, and resolved cases. Click a label name for detailed insights.",
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"HEADER": "Tunnisteien yleiskatsaus",
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"DESCRIPTION": "Seuraa tunnisteien suorituskykyä keskeisillä mittareilla, mukaan lukien keskustelut, vastausajat, selviytymisajat ja ratkaistut tapaukset. Klikkaa tunnisteen nimeä saadaksesi yksityiskohtaisia tietoja.",
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"LOADING_CHART": "Ladataan kaaviotietoja...",
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"NO_ENOUGH_DATA": "Emme ole saaneet tarpeeksi dataa raportin luomiseen, yritä myöhemmin uudelleen.",
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"DOWNLOAD_LABEL_REPORTS": "Download label reports",
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"FILTER_DROPDOWN_LABEL": "Select Label",
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"DOWNLOAD_LABEL_REPORTS": "Lataa tunnisteien raportit",
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"FILTER_DROPDOWN_LABEL": "Valitse tunniste",
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"FILTERS": {
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"INPUT_PLACEHOLDER": {
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"LABELS": "Search labels"
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"LABELS": "Etsi tunnisteita"
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}
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},
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"METRICS": {
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@@ -225,16 +225,16 @@
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"DESC": "(yhteensä)"
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},
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"FIRST_RESPONSE_TIME": {
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"NAME": "First Response Time",
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"NAME": "Ensimmäisen vastauksen aika",
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"DESC": "(keskiarvo)",
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"INFO_TEXT": "Total number of conversations used for computation:",
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"TOOLTIP_TEXT": "First Response Time is {metricValue} (based on {conversationCount} conversations)"
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"INFO_TEXT": "Laskennassa käytettyjen keskustelujen kokonaismäärä:",
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"TOOLTIP_TEXT": "Ensimmäisen vastauksen aika on {metricValue} (perustuen {conversationCount} keskusteluun)"
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},
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"RESOLUTION_TIME": {
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"NAME": "Selviytymisen kesto",
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"DESC": "(keskiarvo)",
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"INFO_TEXT": "Total number of conversations used for computation:",
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"TOOLTIP_TEXT": "Resolution Time is {metricValue} (based on {conversationCount} conversations)"
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"INFO_TEXT": "Laskennassa käytettyjen keskustelujen kokonaismäärä:",
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"TOOLTIP_TEXT": "Selviytymisen kesto on {metricValue} (perustuen {conversationCount} keskusteluun)"
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},
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"RESOLUTION_COUNT": {
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"NAME": "Selvitysmäärä",
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@@ -252,38 +252,38 @@
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},
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{
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"id": 2,
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"name": "Last 3 months"
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"name": "Viimeiset 3 kuukautta"
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},
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{
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"id": 3,
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"name": "Last 6 months"
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"name": "Viimeiset 6 kuukautta"
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},
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{
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"id": 4,
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"name": "Last year"
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"name": "Viime vuosi"
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},
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{
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"id": 5,
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"name": "Custom date range"
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"name": "Mukautettu päivämääräväli"
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}
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],
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"CUSTOM_DATE_RANGE": {
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"CONFIRM": "Apply",
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"PLACEHOLDER": "Select date range"
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"CONFIRM": "Käytä",
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"PLACEHOLDER": "Valitse päivämääräväli"
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}
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},
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"INBOX_REPORTS": {
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"HEADER": "Inbox Overview",
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"DESCRIPTION": "Quickly view your inbox performance with key metrics like conversations, response times, resolution times, and resolved cases—all in one place. Click an inbox name for more details.",
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"HEADER": "Postilaatikon yleiskatsaus",
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"DESCRIPTION": "Katso postilaatikkosi suorituskyky nopeasti keskeisillä mittareilla, kuten keskustelut, vastausajat, selviytymisajat ja ratkaistut tapaukset – kaikki yhdessä paikassa. Klikkaa postilaatikon nimeä saadaksesi lisätietoja.",
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"LOADING_CHART": "Ladataan kaaviotietoja...",
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"NO_ENOUGH_DATA": "Emme ole saaneet tarpeeksi dataa raportin luomiseen, yritä myöhemmin uudelleen.",
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"DOWNLOAD_INBOX_REPORTS": "Download inbox reports",
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"FILTER_DROPDOWN_LABEL": "Select Inbox",
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"ALL_INBOXES": "All Inboxes",
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"SEARCH_INBOX": "Search Inbox",
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"DOWNLOAD_INBOX_REPORTS": "Lataa postilaatikon raportit",
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"FILTER_DROPDOWN_LABEL": "Valitse postilaatikko",
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"ALL_INBOXES": "Kaikki postilaatikot",
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"SEARCH_INBOX": "Etsi postilaatikkoa",
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"FILTERS": {
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"INPUT_PLACEHOLDER": {
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"INBOXES": "Search inboxes"
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"INBOXES": "Etsi postilaatikkoja"
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}
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},
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"METRICS": {
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@@ -300,16 +300,16 @@
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"DESC": "(yhteensä)"
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},
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"FIRST_RESPONSE_TIME": {
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"NAME": "First Response Time",
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"NAME": "Ensimmäisen vastauksen aika",
|
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"DESC": "(keskiarvo)",
|
||||
"INFO_TEXT": "Total number of conversations used for computation:",
|
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"TOOLTIP_TEXT": "First Response Time is {metricValue} (based on {conversationCount} conversations)"
|
||||
"INFO_TEXT": "Laskennassa käytettyjen keskustelujen kokonaismäärä:",
|
||||
"TOOLTIP_TEXT": "Ensimmäisen vastauksen aika on {metricValue} (perustuen {conversationCount} keskusteluun)"
|
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},
|
||||
"RESOLUTION_TIME": {
|
||||
"NAME": "Selviytymisen kesto",
|
||||
"DESC": "(keskiarvo)",
|
||||
"INFO_TEXT": "Total number of conversations used for computation:",
|
||||
"TOOLTIP_TEXT": "Resolution Time is {metricValue} (based on {conversationCount} conversations)"
|
||||
"INFO_TEXT": "Laskennassa käytettyjen keskustelujen kokonaismäärä:",
|
||||
"TOOLTIP_TEXT": "Selviytymisen kesto on {metricValue} (perustuen {conversationCount} keskusteluun)"
|
||||
},
|
||||
"RESOLUTION_COUNT": {
|
||||
"NAME": "Selvitysmäärä",
|
||||
@@ -327,39 +327,39 @@
|
||||
},
|
||||
{
|
||||
"id": 2,
|
||||
"name": "Last 3 months"
|
||||
"name": "Viimeiset 3 kuukautta"
|
||||
},
|
||||
{
|
||||
"id": 3,
|
||||
"name": "Last 6 months"
|
||||
"name": "Viimeiset 6 kuukautta"
|
||||
},
|
||||
{
|
||||
"id": 4,
|
||||
"name": "Last year"
|
||||
"name": "Viime vuosi"
|
||||
},
|
||||
{
|
||||
"id": 5,
|
||||
"name": "Custom date range"
|
||||
"name": "Mukautettu päivämääräväli"
|
||||
}
|
||||
],
|
||||
"CUSTOM_DATE_RANGE": {
|
||||
"CONFIRM": "Apply",
|
||||
"PLACEHOLDER": "Select date range"
|
||||
"CONFIRM": "Käytä",
|
||||
"PLACEHOLDER": "Valitse päivämääräväli"
|
||||
}
|
||||
},
|
||||
"TEAM_REPORTS": {
|
||||
"HEADER": "Team Overview",
|
||||
"DESCRIPTION": "Get a snapshot of your team's performance with essential metrics, including conversations, response times, resolution times, and resolved cases. Click a team name for more details.",
|
||||
"HEADER": "Tiimin yleiskatsaus",
|
||||
"DESCRIPTION": "Saat tiimisi suorituskyvyn kuvan olennaisilla mittareilla, mukaan lukien keskustelut, vastausajat, selviytymisajat ja ratkaistut tapaukset. Klikkaa tiimin nimeä saadaksesi lisätietoja.",
|
||||
"LOADING_CHART": "Ladataan kaaviotietoja...",
|
||||
"NO_ENOUGH_DATA": "Emme ole saaneet tarpeeksi dataa raportin luomiseen, yritä myöhemmin uudelleen.",
|
||||
"DOWNLOAD_TEAM_REPORTS": "Download team reports",
|
||||
"FILTER_DROPDOWN_LABEL": "Select Team",
|
||||
"DOWNLOAD_TEAM_REPORTS": "Lataa tiimin raportit",
|
||||
"FILTER_DROPDOWN_LABEL": "Valitse tiimi",
|
||||
"FILTERS": {
|
||||
"ADD_FILTER": "Add filter",
|
||||
"CLEAR_ALL": "Clear all",
|
||||
"NO_FILTER": "No filters available",
|
||||
"ADD_FILTER": "Lisää suodatin",
|
||||
"CLEAR_ALL": "Tyhjennä kaikki",
|
||||
"NO_FILTER": "Suodattimia ei ole saatavilla",
|
||||
"INPUT_PLACEHOLDER": {
|
||||
"TEAMS": "Search teams"
|
||||
"TEAMS": "Etsi tiimejä"
|
||||
}
|
||||
},
|
||||
"METRICS": {
|
||||
@@ -376,16 +376,16 @@
|
||||
"DESC": "(yhteensä)"
|
||||
},
|
||||
"FIRST_RESPONSE_TIME": {
|
||||
"NAME": "First Response Time",
|
||||
"NAME": "Ensimmäisen vastauksen aika",
|
||||
"DESC": "(keskiarvo)",
|
||||
"INFO_TEXT": "Total number of conversations used for computation:",
|
||||
"TOOLTIP_TEXT": "First Response Time is {metricValue} (based on {conversationCount} conversations)"
|
||||
"INFO_TEXT": "Laskennassa käytettyjen keskustelujen kokonaismäärä:",
|
||||
"TOOLTIP_TEXT": "Ensimmäisen vastauksen aika on {metricValue} (perustuen {conversationCount} keskusteluun)"
|
||||
},
|
||||
"RESOLUTION_TIME": {
|
||||
"NAME": "Selviytymisen kesto",
|
||||
"DESC": "(keskiarvo)",
|
||||
"INFO_TEXT": "Total number of conversations used for computation:",
|
||||
"TOOLTIP_TEXT": "Resolution Time is {metricValue} (based on {conversationCount} conversations)"
|
||||
"INFO_TEXT": "Laskennassa käytettyjen keskustelujen kokonaismäärä:",
|
||||
"TOOLTIP_TEXT": "Selviytymisen kesto on {metricValue} (perustuen {conversationCount} keskusteluun)"
|
||||
},
|
||||
"RESOLUTION_COUNT": {
|
||||
"NAME": "Selvitysmäärä",
|
||||
@@ -403,50 +403,50 @@
|
||||
},
|
||||
{
|
||||
"id": 2,
|
||||
"name": "Last 3 months"
|
||||
"name": "Viimeiset 3 kuukautta"
|
||||
},
|
||||
{
|
||||
"id": 3,
|
||||
"name": "Last 6 months"
|
||||
"name": "Viimeiset 6 kuukautta"
|
||||
},
|
||||
{
|
||||
"id": 4,
|
||||
"name": "Last year"
|
||||
"name": "Viime vuosi"
|
||||
},
|
||||
{
|
||||
"id": 5,
|
||||
"name": "Custom date range"
|
||||
"name": "Mukautettu päivämääräväli"
|
||||
}
|
||||
],
|
||||
"CUSTOM_DATE_RANGE": {
|
||||
"CONFIRM": "Apply",
|
||||
"PLACEHOLDER": "Select date range"
|
||||
"CONFIRM": "Käytä",
|
||||
"PLACEHOLDER": "Valitse päivämääräväli"
|
||||
}
|
||||
},
|
||||
"CSAT_REPORTS": {
|
||||
"HEADER": "CSAT Reports",
|
||||
"NO_RECORDS": "No responses yet",
|
||||
"NO_RECORDS_DESCRIPTION": "CSAT survey responses will appear here once customers start providing feedback.",
|
||||
"DOWNLOAD": "Download CSAT Reports",
|
||||
"DOWNLOAD_FAILED": "Failed to download CSAT Reports",
|
||||
"HEADER": "CSAT-raportit",
|
||||
"NO_RECORDS": "Ei vastauksia vielä",
|
||||
"NO_RECORDS_DESCRIPTION": "CSAT-kyselyn vastaukset näkyvät tässä, kun asiakkaat alkavat antaa palautetta.",
|
||||
"DOWNLOAD": "Lataa CSAT-raportit",
|
||||
"DOWNLOAD_FAILED": "CSAT-raporttien lataaminen epäonnistui",
|
||||
"FILTERS": {
|
||||
"ADD_FILTER": "Add filter",
|
||||
"CLEAR_ALL": "Clear all",
|
||||
"NO_FILTER": "No filters available",
|
||||
"ADD_FILTER": "Lisää suodatin",
|
||||
"CLEAR_ALL": "Tyhjennä kaikki",
|
||||
"NO_FILTER": "Suodattimia ei ole saatavilla",
|
||||
"INPUT_PLACEHOLDER": {
|
||||
"AGENTS": "Search agents",
|
||||
"INBOXES": "Search inboxes",
|
||||
"TEAMS": "Search teams",
|
||||
"RATINGS": "Search ratings"
|
||||
"AGENTS": "Etsi edustajia",
|
||||
"INBOXES": "Etsi postilaatikkoja",
|
||||
"TEAMS": "Etsi tiimejä",
|
||||
"RATINGS": "Etsi arviointeja"
|
||||
},
|
||||
"AGENTS": {
|
||||
"LABEL": "Edustajat"
|
||||
"LABEL": "Edustaja"
|
||||
},
|
||||
"INBOXES": {
|
||||
"LABEL": "Inbox"
|
||||
"LABEL": "Postilaatikko"
|
||||
},
|
||||
"TEAMS": {
|
||||
"LABEL": "Team"
|
||||
"LABEL": "Tiimi"
|
||||
},
|
||||
"RATINGS": {
|
||||
"LABEL": "Arvio"
|
||||
@@ -454,197 +454,197 @@
|
||||
},
|
||||
"TABLE": {
|
||||
"HEADER": {
|
||||
"CONTACT_NAME": "Contact",
|
||||
"AGENT_NAME": "Edustajat",
|
||||
"CONTACT_NAME": "Yhteystieto",
|
||||
"AGENT_NAME": "Edustaja",
|
||||
"RATING": "Arvio",
|
||||
"FEEDBACK_TEXT": "Palautteen kommentti",
|
||||
"CONVERSATION": "Conversation",
|
||||
"CUSTOMER": "Customer",
|
||||
"RESPONSE": "Response",
|
||||
"HANDLED_BY": "Handled by"
|
||||
"CONVERSATION": "Keskustelu",
|
||||
"CUSTOMER": "Asiakas",
|
||||
"RESPONSE": "Vastaus",
|
||||
"HANDLED_BY": "Käsitellyt"
|
||||
},
|
||||
"UNKNOWN_CUSTOMER": "Unknown customer"
|
||||
"UNKNOWN_CUSTOMER": "Tuntematon asiakas"
|
||||
},
|
||||
"NO_AGENT": "No assigned agent",
|
||||
"NO_FEEDBACK": "No feedback provided",
|
||||
"NO_AGENT": "Ei määritettyä edustajaa",
|
||||
"NO_FEEDBACK": "Palautetta ei annettu",
|
||||
"METRIC": {
|
||||
"TOTAL_RESPONSES": {
|
||||
"LABEL": "Total responses",
|
||||
"TOOLTIP": "Total number of responses collected"
|
||||
"LABEL": "Vastausten kokonaismäärä",
|
||||
"TOOLTIP": "Kerättyjen vastausten kokonaismäärä"
|
||||
},
|
||||
"SATISFACTION_SCORE": {
|
||||
"LABEL": "Satisfaction score",
|
||||
"TOOLTIP": "Total number of positive responses / Total number of responses * 100"
|
||||
"LABEL": "Tyytyväisyyspisteet",
|
||||
"TOOLTIP": "Positiivisten vastausten lukumäärä / Vastausten kokonaismäärä * 100"
|
||||
},
|
||||
"RESPONSE_RATE": {
|
||||
"LABEL": "Response rate",
|
||||
"TOOLTIP": "Total number of responses / Total number of CSAT survey messages sent * 100"
|
||||
"LABEL": "Vastaamisprosentti",
|
||||
"TOOLTIP": "Vastausten kokonaismäärä / Lähetettyjen CSAT-kyselyviestien kokonaismäärä * 100"
|
||||
},
|
||||
"RATING_DISTRIBUTION": "Rating distribution"
|
||||
"RATING_DISTRIBUTION": "Arviointijakauma"
|
||||
},
|
||||
"REVIEW_NOTES": {
|
||||
"TITLE": "Review notes",
|
||||
"PLACEHOLDER": "Add review notes about this rating...",
|
||||
"SAVE": "Save",
|
||||
"TITLE": "Tarkastusmuistiinpanot",
|
||||
"PLACEHOLDER": "Lisää tarkastusmuistiinpanot tästä arvioinnista...",
|
||||
"SAVE": "Tallenna",
|
||||
"CANCEL": "Peruuta",
|
||||
"SAVING": "Saving...",
|
||||
"SAVED": "Notes saved successfully",
|
||||
"SAVE_ERROR": "Failed to save notes",
|
||||
"UPDATED_BY": "Updated by {name} {time}",
|
||||
"UPDATED_BY_LABEL": "Updated by",
|
||||
"SAVING": "Tallennetaan…",
|
||||
"SAVED": "Muistiinpanot tallennettu onnistuneesti",
|
||||
"SAVE_ERROR": "Muistiinpanojen tallennus epäonnistui",
|
||||
"UPDATED_BY": "Päivittänyt {name} {time}",
|
||||
"UPDATED_BY_LABEL": "Päivittänyt",
|
||||
"PAYWALL": {
|
||||
"TITLE": "Upgrade to add review notes",
|
||||
"AVAILABLE_ON": "The review notes feature is only available in the Business and Enterprise plans.",
|
||||
"UPGRADE_PROMPT": "Add internal context to every CSAT response with review notes. Capture what really happened, spot patterns faster, and make better decisions from your feedback.",
|
||||
"UPGRADE_NOW": "Upgrade now",
|
||||
"CANCEL_ANYTIME": "You can change or cancel your plan anytime"
|
||||
"TITLE": "Päivitä lisätäksesi tarkastusmuistiinpanot",
|
||||
"AVAILABLE_ON": "Tarkastusmuistiinpanojen ominaisuus on saatavilla vain Business- ja Enterprise-suunnitelmissa.",
|
||||
"UPGRADE_PROMPT": "Lisää sisäinen konteksti jokaiseen CSAT-vastaukseen tarkastusmuistiinpanoilla. Sieppaa mitä oikeasti tapahtui, huomaa mallit nopeammin ja tee parempia päätöksiä palautteestasi.",
|
||||
"UPGRADE_NOW": "Päivitä nyt",
|
||||
"CANCEL_ANYTIME": "Voit muuttaa tai peruuttaa suunnitelmaasi milloin tahansa"
|
||||
}
|
||||
}
|
||||
},
|
||||
"BOT_REPORTS": {
|
||||
"HEADER": "Bot Reports",
|
||||
"HEADER": "Botin raportit",
|
||||
"METRIC": {
|
||||
"TOTAL_CONVERSATIONS": {
|
||||
"LABEL": "No. of Conversations",
|
||||
"TOOLTIP": "Total number of conversations handled by the bot"
|
||||
"LABEL": "Keskustelujen määrä",
|
||||
"TOOLTIP": "Botin käsittelemien keskustelujen kokonaismäärä"
|
||||
},
|
||||
"TOTAL_RESPONSES": {
|
||||
"LABEL": "Total Responses",
|
||||
"TOOLTIP": "Total number of responses sent by the bot"
|
||||
"LABEL": "Vastausten kokonaismäärä",
|
||||
"TOOLTIP": "Botin lähettämien vastausten kokonaismäärä"
|
||||
},
|
||||
"RESOLUTION_RATE": {
|
||||
"LABEL": "Resolution Rate",
|
||||
"TOOLTIP": "Total number of conversations resolved by the bot / Total number of conversations handled by the bot * 100"
|
||||
"LABEL": "Ratkaisuprosentti",
|
||||
"TOOLTIP": "Botin ratkaisemien keskustelujen lukumäärä / Botin käsittelemien keskustelujen kokonaismäärä * 100"
|
||||
},
|
||||
"HANDOFF_RATE": {
|
||||
"LABEL": "Handoff Rate",
|
||||
"TOOLTIP": "Total number of conversations handed off to agents / Total number of conversations handled by the bot * 100"
|
||||
"LABEL": "Siirtoprosentti",
|
||||
"TOOLTIP": "Edustajille siirtyvien keskustelujen lukumäärä / Botin käsittelemien keskustelujen kokonaismäärä * 100"
|
||||
}
|
||||
}
|
||||
},
|
||||
"OVERVIEW_REPORTS": {
|
||||
"HEADER": "Overview",
|
||||
"LIVE": "Live",
|
||||
"HEADER": "Yleiskatsaus",
|
||||
"LIVE": "Suora",
|
||||
"ACCOUNT_CONVERSATIONS": {
|
||||
"HEADER": "Open Conversations",
|
||||
"LOADING_MESSAGE": "Loading conversation metrics...",
|
||||
"HEADER": "Avoimet keskustelut",
|
||||
"LOADING_MESSAGE": "Ladataan keskustelujen mittareita…",
|
||||
"OPEN": "Avaa",
|
||||
"UNATTENDED": "Unattended",
|
||||
"UNATTENDED": "Hoitamaton",
|
||||
"UNASSIGNED": "Osoittamaton",
|
||||
"PENDING": "Odottava"
|
||||
},
|
||||
"CONVERSATION_HEATMAP": {
|
||||
"HEADER": "Conversation Traffic",
|
||||
"NO_CONVERSATIONS": "No conversations",
|
||||
"CONVERSATION": "{count} conversation",
|
||||
"CONVERSATIONS": "{count} conversations",
|
||||
"DOWNLOAD_REPORT": "Download report"
|
||||
"HEADER": "Keskustelun liikenne",
|
||||
"NO_CONVERSATIONS": "Ei keskusteluja",
|
||||
"CONVERSATION": "{count} keskustelu",
|
||||
"CONVERSATIONS": "{count} keskustelua",
|
||||
"DOWNLOAD_REPORT": "Lataa raportti"
|
||||
},
|
||||
"RESOLUTION_HEATMAP": {
|
||||
"HEADER": "Resolutions",
|
||||
"NO_CONVERSATIONS": "No conversations",
|
||||
"CONVERSATION": "{count} conversation",
|
||||
"CONVERSATIONS": "{count} conversations",
|
||||
"DOWNLOAD_REPORT": "Download report"
|
||||
"HEADER": "Ratkaisut",
|
||||
"NO_CONVERSATIONS": "Ei keskusteluja",
|
||||
"CONVERSATION": "{count} keskustelu",
|
||||
"CONVERSATIONS": "{count} keskustelua",
|
||||
"DOWNLOAD_REPORT": "Lataa raportti"
|
||||
},
|
||||
"AGENT_CONVERSATIONS": {
|
||||
"HEADER": "Conversations by agents",
|
||||
"LOADING_MESSAGE": "Loading agent metrics...",
|
||||
"NO_AGENTS": "There are no conversations by agents",
|
||||
"HEADER": "Edustajien keskustelut",
|
||||
"LOADING_MESSAGE": "Ladataan edustajien mittareita…",
|
||||
"NO_AGENTS": "Edustajien keskusteluja ei ole",
|
||||
"TABLE_HEADER": {
|
||||
"AGENT": "Edustajat",
|
||||
"AGENT": "Edustaja",
|
||||
"OPEN": "Avaa",
|
||||
"UNATTENDED": "Unattended",
|
||||
"UNATTENDED": "Hoitamaton",
|
||||
"STATUS": "Tila"
|
||||
}
|
||||
},
|
||||
"TEAM_CONVERSATIONS": {
|
||||
"ALL_TEAMS": "All Teams",
|
||||
"HEADER": "Conversations by teams",
|
||||
"LOADING_MESSAGE": "Loading team metrics...",
|
||||
"NO_TEAMS": "There is no data available",
|
||||
"ALL_TEAMS": "Kaikki tiimit",
|
||||
"HEADER": "Tiimien keskustelut",
|
||||
"LOADING_MESSAGE": "Ladataan tiimin mittareita…",
|
||||
"NO_TEAMS": "Tietoja ei ole saatavilla",
|
||||
"TABLE_HEADER": {
|
||||
"TEAM": "Tiimi",
|
||||
"OPEN": "Avaa",
|
||||
"UNATTENDED": "Unattended",
|
||||
"UNATTENDED": "Hoitamaton",
|
||||
"STATUS": "Tila"
|
||||
}
|
||||
},
|
||||
"AGENT_STATUS": {
|
||||
"HEADER": "Agent status",
|
||||
"HEADER": "Edustajan tila",
|
||||
"ONLINE": "Paikalla",
|
||||
"BUSY": "Kiireinen",
|
||||
"OFFLINE": "Poissa"
|
||||
}
|
||||
},
|
||||
"DAYS_OF_WEEK": {
|
||||
"SUNDAY": "Sunday",
|
||||
"MONDAY": "Monday",
|
||||
"TUESDAY": "Tuesday",
|
||||
"WEDNESDAY": "Wednesday",
|
||||
"THURSDAY": "Thursday",
|
||||
"FRIDAY": "Friday",
|
||||
"SATURDAY": "Saturday"
|
||||
"SUNDAY": "Sunnuntai",
|
||||
"MONDAY": "Maanantai",
|
||||
"TUESDAY": "Tiistai",
|
||||
"WEDNESDAY": "Keskiviikko",
|
||||
"THURSDAY": "Torstai",
|
||||
"FRIDAY": "Perjantai",
|
||||
"SATURDAY": "Lauantai"
|
||||
},
|
||||
"SLA_REPORTS": {
|
||||
"HEADER": "SLA Reports",
|
||||
"NO_RECORDS": "SLA applied conversations are not available.",
|
||||
"LOADING": "Loading SLA data...",
|
||||
"DOWNLOAD_SLA_REPORTS": "Download SLA reports",
|
||||
"DOWNLOAD_FAILED": "Failed to download SLA Reports",
|
||||
"HEADER": "SLA-raportit",
|
||||
"NO_RECORDS": "SLA-sovellettuja keskusteluja ei ole saatavilla.",
|
||||
"LOADING": "Ladataan SLA-tietoja…",
|
||||
"DOWNLOAD_SLA_REPORTS": "Lataa SLA-raportit",
|
||||
"DOWNLOAD_FAILED": "SLA-raporttien lataaminen epäonnistui",
|
||||
"DROPDOWN": {
|
||||
"ADD_FIlTER": "Add filter",
|
||||
"CLEAR_ALL": "Clear all",
|
||||
"CLEAR_FILTER": "Clear filter",
|
||||
"ADD_FIlTER": "Lisää suodatin",
|
||||
"CLEAR_ALL": "Tyhjennä kaikki",
|
||||
"CLEAR_FILTER": "Tyhjennä suodatin",
|
||||
"EMPTY_LIST": "Tuloksia ei löytynyt",
|
||||
"NO_FILTER": "No filters available",
|
||||
"SEARCH": "Search filter",
|
||||
"NO_FILTER": "Suodattimia ei ole saatavilla",
|
||||
"SEARCH": "Etsi suodatinta",
|
||||
"INPUT_PLACEHOLDER": {
|
||||
"SLA": "SLA name",
|
||||
"AGENTS": "Agent name",
|
||||
"INBOXES": "Inbox name",
|
||||
"SLA": "SLA-nimi",
|
||||
"AGENTS": "Edustajan nimi",
|
||||
"INBOXES": "Postilaatikon nimi",
|
||||
"LABELS": "Tunnisteen nimi",
|
||||
"TEAMS": "Team name"
|
||||
"TEAMS": "Tiimin nimi"
|
||||
},
|
||||
"SLA": "SLA Policy",
|
||||
"INBOXES": "Inbox",
|
||||
"AGENTS": "Edustajat",
|
||||
"LABELS": "Label",
|
||||
"SLA": "SLA-käytäntö",
|
||||
"INBOXES": "Postilaatikko",
|
||||
"AGENTS": "Edustaja",
|
||||
"LABELS": "Tunniste",
|
||||
"TEAMS": "Tiimi"
|
||||
},
|
||||
"WITH": "with",
|
||||
"WITH": "kanssa",
|
||||
"METRICS": {
|
||||
"HIT_RATE": {
|
||||
"LABEL": "Hit Rate",
|
||||
"TOOLTIP": "Percentage of SLAs created were completed successfully"
|
||||
"LABEL": "Osumien prosentti",
|
||||
"TOOLTIP": "Prosentti luoduista SLA:ista, jotka suoritettiin onnistuneesti"
|
||||
},
|
||||
"NO_OF_MISSES": {
|
||||
"LABEL": "Number of Misses",
|
||||
"TOOLTIP": "Total SLA misses in a certain period"
|
||||
"LABEL": "Virheiden määrä",
|
||||
"TOOLTIP": "SLA-virheet tietyllä ajanjaksolla"
|
||||
},
|
||||
"NO_OF_CONVERSATIONS": {
|
||||
"LABEL": "Number of Conversations",
|
||||
"TOOLTIP": "Total number of conversations with SLA"
|
||||
"LABEL": "Keskustelujen määrä",
|
||||
"TOOLTIP": "Keskustelujen kokonaismäärä, joissa on SLA"
|
||||
}
|
||||
},
|
||||
"TABLE": {
|
||||
"HEADER": {
|
||||
"POLICY": "Policy",
|
||||
"CONVERSATION": "Conversation",
|
||||
"AGENT": "Edustajat"
|
||||
"POLICY": "Käytäntö",
|
||||
"CONVERSATION": "Keskustelu",
|
||||
"AGENT": "Edustaja"
|
||||
},
|
||||
"VIEW_DETAILS": "View Details"
|
||||
"VIEW_DETAILS": "Näytä tiedot"
|
||||
}
|
||||
},
|
||||
"SUMMARY_REPORTS": {
|
||||
"INBOX": "Inbox",
|
||||
"AGENT": "Edustajat",
|
||||
"INBOX": "Postilaatikko",
|
||||
"AGENT": "Edustaja",
|
||||
"TEAM": "Tiimi",
|
||||
"LABEL": "Label",
|
||||
"AVG_RESOLUTION_TIME": "Avg. Resolution Time",
|
||||
"AVG_FIRST_RESPONSE_TIME": "Avg. First Response Time",
|
||||
"AVG_REPLY_TIME": "Avg. Customer Waiting Time",
|
||||
"LABEL": "Tunniste",
|
||||
"AVG_RESOLUTION_TIME": "Keskim. selviytymisaika",
|
||||
"AVG_FIRST_RESPONSE_TIME": "Keskim. ensimmäisen vastauksen aika",
|
||||
"AVG_REPLY_TIME": "Keskim. asiakkaan odotusaika",
|
||||
"RESOLUTION_COUNT": "Selvitysmäärä",
|
||||
"CONVERSATIONS": "No. of conversations"
|
||||
"CONVERSATIONS": "Keskustelujen määrä"
|
||||
}
|
||||
}
|
||||
|
||||
Reference in New Issue
Block a user