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fix: show upgrade prompt when email transcript returns 402 (#13650)

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- Show a specific upgrade prompt when free-plan users attempt to send an
email transcript and the API returns a 402 Payment Required error
- Previously, a generic "There was an error, please try again" message
was shown for all failures, including plan restrictions

Fixes
https://linear.app/chatwoot/issue/CW-6538/show-ui-feedback-for-email-transcript-402-plan-restriction
This commit is contained in:
Vishnu Narayanan
2026-02-26 12:54:40 +05:30
committed by GitHub
parent e2dd2ccb42
commit 3ddab3ab26
3 changed files with 8 additions and 6 deletions
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7
app/javascript/dashboard/components/widgets/conversation/EmailTranscriptModal.vue
View File

@@ -85,7 +85,12 @@ export default {
useAlert(this.$t('EMAIL_TRANSCRIPT.SEND_EMAIL_SUCCESS'));
this.onCancel();
} catch (error) {
useAlert(this.$t('EMAIL_TRANSCRIPT.SEND_EMAIL_ERROR'));
const status = error?.response?.status;
if (status === 402) {
useAlert(this.$t('EMAIL_TRANSCRIPT.SEND_EMAIL_PAYMENT_REQUIRED'));
} else {
useAlert(this.$t('EMAIL_TRANSCRIPT.SEND_EMAIL_ERROR'));
}
} finally {
this.isSubmitting = false;
}