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fix: Open AI Integration should respond in conversation language (#7092)

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Appended "Reply in the user's language." to obtain the answer in the user's language.
Fixes: https://linear.app/chatwoot/issue/CW-1735/chore-use-account-language-for-the-prompts


Co-authored-by: Sojan <sojan@pepalo.com>
This commit is contained in:
steffenhaak
2023-05-18 15:20:48 +02:00
committed by GitHub
parent f2f33038f2
commit 132cf802d5
2 changed files with 14 additions and 7 deletions
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8
lib/integrations/openai/processor_service.rb
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@@ -28,7 +28,8 @@ class Integrations::Openai::ProcessorService
model: GPT_MODEL,
messages: [
{ role: 'system',
content: "You are a helpful support agent. Please rephrase the following response to a more #{event['data']['tone']} tone." },
content: "You are a helpful support agent. Please rephrase the following response to a more #{event['data']['tone']} tone. " \
"Reply in the user's language." },
{ role: 'user', content: event['data']['content'] }
]
}.to_json
@@ -96,7 +97,7 @@ class Integrations::Openai::ProcessorService
messages: [
{ role: 'system',
content: 'Please summarize the key points from the following conversation between support agents and ' \
'customer as bullet points for the next support agent looking into the conversation' },
'customer as bullet points for the next support agent looking into the conversation. Reply in the user\'s language.' },
{ role: 'user', content: conversation_messages }
]
}.to_json
@@ -106,7 +107,8 @@ class Integrations::Openai::ProcessorService
{
model: GPT_MODEL,
messages: [
{ role: 'system', content: 'Please suggest a reply to the following conversation between support agents and customer' }
{ role: 'system',
content: 'Please suggest a reply to the following conversation between support agents and customer. Reply in the user\'s language.' }
].concat(conversation_messages(in_array_format: true))
}.to_json
end