Files
leadchat/spec/services/auto_assignment/rate_limiter_spec.rb
Tanmay Deep Sharma 7b512bd00e fix: V2 Assignment service enhancements (#13036)
## Linear Ticket:
https://linear.app/chatwoot/issue/CW-6081/review-feedback

## Description

Assignment V2 Service Enhancements

- Enable Assignment V2 on plan upgrade
- Fix UI issue with fair distribution policy display
- Add advanced assignment feature flag and enhance Assignment V2
capabilities

## Type of change

- [ ] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

This has been tested using the UI.

## Checklist:

- [ ] My code follows the style guidelines of this project
- [ ] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [ ] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [ ] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

<!-- CURSOR_SUMMARY -->
---

> [!NOTE]
> **Medium Risk**
> Changes auto-assignment execution paths, rate limiting defaults, and
feature-flag gating (including premium plan behavior), which could
affect which conversations get assigned and when. UI rewires inbox
settings and policy flows, so regressions are possible around
navigation/linking and feature visibility.
> 
> **Overview**
> **Adds a new premium `advanced_assignment` feature flag** and uses it
to gate capacity/balanced assignment features in the UI (sidebar entry,
settings routes, assignment-policy landing cards) and backend
(Enterprise balanced selector + capacity filtering).
`advanced_assignment` is marked premium, included in Business plan
entitlements, and auto-synced in Enterprise accounts when
`assignment_v2` is toggled.
> 
> **Improves Assignment V2 policy UX** by adding an inbox-level
“Conversation Assignment” section (behind `assignment_v2`) that can
link/unlink an assignment policy, navigate to create/edit policy flows
with `inboxId` query context, and show an inbox-link prompt after
creating a policy. The policy form now defaults to enabled, disables the
`balanced` option with a premium badge/message when unavailable, and
inbox lists support click-to-navigate.
> 
> **Tightens/adjusts auto-assignment behavior**: bulk assignment now
requires `inbox.enable_auto_assignment?`, conversation ordering uses the
attached `assignment_policy` priority, and rate limiting uses
`assignment_policy` config with an infinite default limit while still
tracking assignments. Tests and i18n strings are updated accordingly.
> 
> <sup>Written by [Cursor
Bugbot](https://cursor.com/dashboard?tab=bugbot) for commit
23bc03bf75ee4376071e4d7fc7cd564c601d33d7. This will update automatically
on new commits. Configure
[here](https://cursor.com/dashboard?tab=bugbot).</sup>
<!-- /CURSOR_SUMMARY -->

---------

Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
2026-02-11 12:24:45 +05:30

169 lines
5.5 KiB
Ruby

require 'rails_helper'
RSpec.describe AutoAssignment::RateLimiter do
# Stub Math methods for testing when assignment_policy is nil
# rubocop:disable RSpec/BeforeAfterAll, RSpec/InstanceVariable
before(:all) do
@math_had_positive = Math.respond_to?(:positive?)
Math.define_singleton_method(:positive?) { false } unless @math_had_positive
end
after(:all) do
Math.singleton_class.send(:remove_method, :positive?) unless @math_had_positive
end
# rubocop:enable RSpec/BeforeAfterAll, RSpec/InstanceVariable
let(:account) { create(:account) }
let(:inbox) { create(:inbox, account: account) }
let(:agent) { create(:user, account: account, role: :agent) }
let(:conversation) { create(:conversation, inbox: inbox) }
let(:rate_limiter) { described_class.new(inbox: inbox, agent: agent) }
describe '#within_limit?' do
context 'when rate limiting is not enabled' do
before do
allow(inbox).to receive(:assignment_policy).and_return(nil)
end
it 'returns true' do
expect(rate_limiter.within_limit?).to be true
end
end
context 'when rate limiting is enabled' do
let(:assignment_policy) do
instance_double(AssignmentPolicy,
fair_distribution_limit: 5,
fair_distribution_window: 3600)
end
before do
allow(inbox).to receive(:assignment_policy).and_return(assignment_policy)
end
it 'returns true when under the limit' do
allow(rate_limiter).to receive(:current_count).and_return(3)
expect(rate_limiter.within_limit?).to be true
end
it 'returns false when at or over the limit' do
allow(rate_limiter).to receive(:current_count).and_return(5)
expect(rate_limiter.within_limit?).to be false
end
end
end
describe '#track_assignment' do
context 'when rate limiting is not enabled' do
before do
allow(inbox).to receive(:assignment_policy).and_return(nil)
end
it 'still tracks the assignment with default window' do
expected_key = format(Redis::RedisKeys::ASSIGNMENT_KEY, inbox_id: inbox.id, agent_id: agent.id, conversation_id: conversation.id)
expect(Redis::Alfred).to receive(:set).with(expected_key, conversation.id.to_s, ex: 24.hours.to_i)
rate_limiter.track_assignment(conversation)
end
end
context 'when rate limiting is enabled' do
let(:assignment_policy) do
instance_double(AssignmentPolicy,
fair_distribution_limit: 5,
fair_distribution_window: 3600)
end
before do
allow(inbox).to receive(:assignment_policy).and_return(assignment_policy)
end
it 'creates a Redis key with correct expiry' do
expected_key = format(Redis::RedisKeys::ASSIGNMENT_KEY, inbox_id: inbox.id, agent_id: agent.id, conversation_id: conversation.id)
expect(Redis::Alfred).to receive(:set).with(
expected_key,
conversation.id.to_s,
ex: 3600
)
rate_limiter.track_assignment(conversation)
end
end
end
describe '#current_count' do
context 'when rate limiting is not enabled' do
before do
allow(inbox).to receive(:assignment_policy).and_return(nil)
end
it 'returns 0' do
expect(rate_limiter.current_count).to eq(0)
end
end
context 'when rate limiting is enabled' do
let(:assignment_policy) do
instance_double(AssignmentPolicy,
fair_distribution_limit: 5,
fair_distribution_window: 3600)
end
before do
allow(inbox).to receive(:assignment_policy).and_return(assignment_policy)
end
it 'counts matching Redis keys' do
pattern = format(Redis::RedisKeys::ASSIGNMENT_KEY_PATTERN, inbox_id: inbox.id, agent_id: agent.id)
allow(Redis::Alfred).to receive(:keys_count).with(pattern).and_return(3)
expect(rate_limiter.current_count).to eq(3)
end
end
end
describe 'configuration' do
context 'with custom window' do
let(:assignment_policy) do
instance_double(AssignmentPolicy,
fair_distribution_limit: 10,
fair_distribution_window: 7200)
end
before do
allow(inbox).to receive(:assignment_policy).and_return(assignment_policy)
end
it 'uses the custom window value' do
expected_key = format(Redis::RedisKeys::ASSIGNMENT_KEY, inbox_id: inbox.id, agent_id: agent.id, conversation_id: conversation.id)
expect(Redis::Alfred).to receive(:set).with(
expected_key,
conversation.id.to_s,
ex: 7200
)
rate_limiter.track_assignment(conversation)
end
end
context 'without custom window' do
let(:assignment_policy) do
instance_double(AssignmentPolicy,
fair_distribution_limit: 10,
fair_distribution_window: nil)
end
before do
allow(inbox).to receive(:assignment_policy).and_return(assignment_policy)
end
it 'uses the default window value of 24 hours' do
expected_key = format(Redis::RedisKeys::ASSIGNMENT_KEY, inbox_id: inbox.id, agent_id: agent.id, conversation_id: conversation.id)
expect(Redis::Alfred).to receive(:set).with(
expected_key,
conversation.id.to_s,
ex: 86_400
)
rate_limiter.track_assignment(conversation)
end
end
end
end