Muhsin Keloth 35d0a7f1a7 feat: Add liquid template support for WhatsApp template parameters (#12227) ...

Extends liquid template processing to WhatsApp `template_params`,
allowing dynamic variable substitution in template parameter values.

Users can now use liquid variables in WhatsApp template parameters:

```
{
  "template_params": {
    "name": "greet",
    "category": "MARKETING",
    "language": "en",
    "processed_params": {
      "body": {
        "customer_name": "{{contact.name}}",
        "customer_email": "{{contact.email | default: 'no-email@example.com'}}"
      }
    }
  }
}

```

When the message is saved, {{contact.name}} gets replaced with the
actual contact name.

Supported Variables

- {{contact.name}}, {{contact.email}}, {{contact.phone_number}}
- {{agent.name}}, {{agent.first_name}}
- {{account.name}}, {{inbox.name}}
- {{conversation.display_id}}
- Custom attributes: {{contact.custom_attribute.key_name}}
- Liquid filters: {{ contact.email | default: "fallback@example.com" }}

2025-08-21 16:44:51 +05:30

..

.keep

Initial Commit

2019-08-14 15:18:44 +05:30

access_tokenable.rb

Chore: Replaced dependent destroy with dependent destroy_async in all models (#3249)

2021-11-18 10:32:29 +05:30

account_cache_revalidator.rb

feat: expiry for cache keys [CW-3038] (#8793)

2024-01-29 15:27:26 +05:30

activity_message_handler.rb

fix(revert): "fix: Send CSAT survey only when agent can reply in conversati… (#11634)

2025-05-29 16:52:33 -06:00

assignment_handler.rb

feat: Add support for multi-language support for Captain (#11068)

2025-03-19 18:25:33 -07:00

auto_assignment_handler.rb

fix: assignee_changed callback not getting triggered during conversation creation (#9334)

2024-05-06 11:48:17 -07:00

availability_statusable.rb

chore: Move agent availability to Account level (#3074)

2021-10-07 13:21:46 +05:30

avatarable.rb

chore: Upgrade to Rails 7 (#6719)

2023-05-06 10:44:52 +05:30

cache_keys.rb

feat: expiry for cache keys [CW-3038] (#8793)

2024-01-29 15:27:26 +05:30

channelable.rb

chore: Centralize outgoing message reply restrictions for all the channels (#11279)

2025-04-12 08:52:12 +05:30

content_attribute_validator.rb

chore: Upgrade rails and ruby versions (#2400)

2021-08-03 20:11:52 +05:30

conversation_mute_helpers.rb

feat: Ability to block contacts permanently (#8922)

2024-02-21 14:18:42 -08:00

featurable.rb

chore: Enable the new Rubocop rules (#7122)

2023-05-19 14:37:10 +05:30

json_schema_validator.rb

feat: Add support for minutes in auto resolve feature (#11269)

2025-05-07 00:36:15 -07:00

label_activity_message_handler.rb

feat: add activity message for SLA (#9100)

2024-03-13 20:05:34 +05:30

labelable.rb

fix: Label Duplication in Bulk Actions (#7341)

2023-06-22 18:36:58 +05:30

liquidable.rb

feat: Add liquid template support for WhatsApp template parameters (#12227)

2025-08-21 16:44:51 +05:30

llm_formattable.rb

chore: Update LLM formatter classes to include additional details (#11491)

2025-05-15 17:47:37 -07:00

message_filter_helpers.rb

feat: Enable sending template messages in webhooks (#7252)

2023-06-05 20:27:28 +05:30

out_of_offisable.rb

Fix: add option to choose 24 hour working slot (#4018)

2022-02-22 01:28:49 -08:00

priority_activity_message_handler.rb

chore(i18n): Improvements in automation and macros (#11231)

2025-04-02 15:48:42 -07:00

pubsubable.rb

chore: Rotate pubsub token on password change (#7194)

2023-05-27 13:24:31 +05:30

push_data_helper.rb

feat: UI to show the SLA threshold in chat screen (#9146)

2024-04-04 15:46:46 +05:30

reauthorizable.rb

feat: Instagram reauthorization (#11221)

2025-04-03 14:30:48 +05:30

reportable.rb

Chore: clean up Reporting Events (#4044)

2022-02-28 18:16:12 +05:30

sla_activity_message_handler.rb

feat: add activity message for SLA (#9100)

2024-03-13 20:05:34 +05:30

sort_handler.rb

feat: Add support for ascending and descending options in sort (#8542)

2023-12-12 17:15:48 -08:00

sso_authenticatable.rb

feat: Prevent saving preferences and status when impersonating (#11164)

2025-05-20 17:34:30 -07:00

team_activity_message_handler.rb

feat: add activity message for SLA (#9100)

2024-03-13 20:05:34 +05:30

user_attribute_helpers.rb

chore: Add controllers for conversation participants (#6462)

2023-02-15 16:33:31 -08:00