leadchat/config/locales/it.yml

#Files in the config/locales directory are used for internationalization
#and are automatically loaded by Rails. If you want to use locales other
#than English, add the necessary files in this directory.
#To use the locales, use `I18n.t`:
#I18n.t 'hello'
#In views, this is aliased to just `t`:
#<%= t('hello') %>
#To use a different locale, set it with `I18n.locale`:
#I18n.locale = :es
#This would use the information in config/locales/es.yml.
#The following keys must be escaped otherwise they will not be retrieved by
#the default I18n backend:
#true, false, on, off, yes, no
#Instead, surround them with single quotes.
#en:
#'true': 'foo'
#To learn more, please read the Rails Internationalization guide
#available at https://guides.rubyonrails.org/i18n.html.
it:
  hello: 'Ciao mondo'
  inbox:
    reauthorization:
      success: 'Channel reauthorized successfully'
      not_required: 'Reauthorization is not required for this inbox'
      invalid_channel: 'Invalid channel type for reauthorization'
  messages:
    reset_password_success: Woot! Richiesta di reimpostazione della password riuscita. Controlla la tua mail per le istruzioni.
    reset_password_failure: Uh ho! Non siamo riusciti a trovare alcun utente con l'email specificata.
    reset_password_saml_user: This account uses SAML authentication. Password reset is not available. Please contact your administrator.
    login_saml_user: This account uses SAML authentication. Please sign in through your organization's SAML provider.
    saml_not_available: SAML authentication is not available in this installation.
    inbox_deletetion_response: Your inbox deletion request will be processed in some time.
  errors:
    validations:
      presence: non deve essere vuoto
    webhook:
      invalid: Eventi non validi
    signup:
      disposable_email: Non consentiamo email usa e getta
      blocked_domain: This domain is not allowed. If you believe this is a mistake, please contact support.
      invalid_email: Hai inserito un'email non valida
      email_already_exists: 'Ti sei già registrato per un account con %{email}'
      invalid_params: 'Invalid, please check the signup paramters and try again'
      failed: Registrazione non riuscita
    assignment_policy:
      not_found: Assignment policy not found
    saml:
      feature_not_enabled: SAML feature not enabled for this account
    data_import:
      data_type:
        invalid: Tipo di dato non valido
    contacts:
      import:
        failed: Il file è vuoto
      export:
        success: We will notify you once contacts export file is ready to view.
      email:
        invalid: Email non valida
      phone_number:
        invalid: dovrebbe essere nel formato e164
    categories:
      locale:
        unique: dovrebbe essere unico nella categoria e nel portale
    dyte:
      invalid_message_type: 'Invalid message type. Action not permitted'
    slack:
      invalid_channel_id: 'Invalid slack channel. Please try again'
    whatsapp:
      token_exchange_failed: 'Failed to exchange code for access token. Please try again.'
      invalid_token_permissions: 'The access token does not have the required permissions for WhatsApp.'
      phone_info_fetch_failed: 'Failed to fetch phone number information. Please try again.'
      reauthorization:
        generic: 'Failed to reauthorize WhatsApp. Please try again.'
        not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
    inboxes:
      imap:
        socket_error: Controlla la connessione di rete, l'indirizzo IMAP e riprova.
        no_response_error: Controlla le credenziali IMAP e riprova.
        host_unreachable_error: Host irraggiungibile, Controlla l'indirizzo IMAP, la porta IMAP e riprova.
        connection_timed_out_error: Connessione scaduta per %{address}:%{port}
        connection_closed_error: Connessione chiusa.
      validations:
        name: non dovrebbe iniziare o terminare con i simboli, e non dovrebbe avere < > / \ @ caratteri.
    custom_filters:
      number_of_records: Limit reached. The maximum number of allowed custom filters for a user per account is 50.
      invalid_attribute: Invalid attribute key - [%{key}]. The key should be one of [%{allowed_keys}] or a custom attribute defined in the account.
      invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
    custom_attribute_definition:
      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: Periodo di segnalazione da %{since} a %{until}
    utc_warning: The report generated is in UTC timezone
    agent_csv:
      agent_name: Nome agente
      conversations_count: Assigned conversations
      avg_first_response_time: Avg first response time
      avg_resolution_time: Avg resolution time
      resolution_count: Conteggio risoluzioni
      avg_customer_waiting_time: Avg customer waiting time
    inbox_csv:
      inbox_name: Nome casella
      inbox_type: Tipo casella
      conversations_count: Numero di conversazioni
      avg_first_response_time: Avg first response time
      avg_resolution_time: Avg resolution time
    label_csv:
      label_title: Etichetta
      conversations_count: Numero di conversazioni
      avg_first_response_time: Avg first response time
      avg_resolution_time: Avg resolution time
      avg_reply_time: Tempo medio di risposta
      resolution_count: Conteggio risoluzioni
    team_csv:
      team_name: Nome del team
      conversations_count: Numero di conversazioni
      avg_first_response_time: Avg first response time
      avg_resolution_time: Avg resolution time
      resolution_count: Conteggio risoluzioni
      avg_customer_waiting_time: Avg customer waiting time
    conversation_traffic_csv:
      timezone: Timezone
    sla_csv:
      conversation_id: Conversation ID
      sla_policy_breached: SLA Policy
      assignee: Assignee
      team: Team
      inbox: Casella
      labels: Etichette
      conversation_link: Link to the Conversation
      breached_events: Breached Events
    default_group_by: giorno
    csat:
      headers:
        contact_name: Nome contatto
        contact_email_address: Indirizzo email contatto
        contact_phone_number: Numero di telefono contatto
        link_to_the_conversation: Link alla conversazione
        agent_name: Nome dell'agente
        rating: Valutazione
        feedback: Commento del feedback
        recorded_at: Data di registrazione
  notifications:
    notification_title:
      conversation_creation: 'A conversation (#%{display_id}) has been created in %{inbox_name}'
      conversation_assignment: 'A conversation (#%{display_id}) has been assigned to you'
      assigned_conversation_new_message: 'A new message is created in conversation (#%{display_id})'
      conversation_mention: 'You have been mentioned in conversation (#%{display_id})'
      sla_missed_first_response: 'SLA target first response missed for conversation (#%{display_id})'
      sla_missed_next_response: 'SLA target next response missed for conversation (#%{display_id})'
      sla_missed_resolution: 'SLA target resolution missed for conversation (#%{display_id})'
    attachment: 'Attachment'
    no_content: 'No content'
  conversations:
    captain:
      handoff: 'Trasferimento ad un altro agente per ulteriore assistenza.'
    messages:
      instagram_story_content: '%{story_sender} ti ha menzionato nella storia: '
      instagram_deleted_story_content: Questa storia non è più disponibile.
      deleted: Questo messaggio è stato eliminato
      whatsapp:
        list_button_label: 'Scegli un elemento'
      delivery_status:
        error_code: 'Error code: %{error_code}'
    activity:
      captain:
        resolved: 'La conversazione è stata segnata risolta da %{user_name} a causa di inattività'
        open: 'Conversation was marked open by %{user_name}'
      status:
        resolved: 'La conversazione è stata contrassegnata come risolta da %{user_name}'
        contact_resolved: 'La conversazione è stata risolta da %{contact_name}'
        open: 'La conversazione è stata riaperta da %{user_name}'
        pending: 'La conversazione è stata contrassegnata come in attesa da %{user_name}'
        snoozed: 'La conversazione è stata posticipata da %{user_name}'
        auto_resolved_days: 'La conversazione è stata contrassegnata come risolta dal sistema a causa di %{count} giorni d''inattività'
        auto_resolved_hours: 'Conversation was marked resolved by system due to %{count} hours of inactivity'
        auto_resolved_minutes: 'Conversation was marked resolved by system due to %{count} minutes of inactivity'
        system_auto_open: System reopened the conversation due to a new incoming message.
      priority:
        added: '%{user_name} set the priority to %{new_priority}'
        updated: '%{user_name} changed the priority from %{old_priority} to %{new_priority}'
        removed: '%{user_name} removed the priority'
      assignee:
        self_assigned: '%{user_name} si è assegnato a questa conversazione'
        assigned: 'Assegnato a %{assignee_name} da %{user_name}'
        removed: 'Conversazione non assegnata da %{user_name}'
      team:
        assigned: 'Assegnato a %{team_name} da %{user_name}'
        assigned_with_assignee: 'Assegnato a %{assignee_name} tramite %{team_name} da %{user_name}'
        removed: 'Assegnazione a %{team_name} rimossa da %{user_name}'
      labels:
        added: '%{user_name} ha aggiunto %{labels}'
        removed: '%{user_name} ha rimosso %{labels}'
      sla:
        added: '%{user_name} added SLA policy %{sla_name}'
        removed: '%{user_name} removed SLA policy %{sla_name}'
      linear:
        issue_created: 'Issue Linear %{issue_id} è stata creata da %{user_name}'
        issue_linked: 'Issue Linear %{issue_id} è stata collegata da %{user_name}'
        issue_unlinked: 'Issue Linear %{issue_id} è stata scollegata da %{user_name}'
      csat:
        not_sent_due_to_messaging_window: 'CSAT survey not sent due to outgoing message restrictions'
      auto_resolve:
        not_sent_due_to_messaging_window: 'Auto-resolve message not sent due to outgoing message restrictions'
      muted: '%{user_name} ha silenziato la conversazione'
      unmuted: '%{user_name} ha riattivato l''audio della conversazione'
      auto_resolution_message: 'Resolving the conversation as it has been inactive for a while. Please start a new conversation if you need further assistance.'
    templates:
      greeting_message_body: '%{account_name}, in genere, risponde in poche ore.'
      ways_to_reach_you_message_body: 'Offri al team un modo per raggiungerti.'
      email_input_box_message_body: 'Ricevi notifiche via email'
      csat_input_message_body: 'Valuta la conversazione'
    reply:
      email:
        header:
          notifications: 'Notifiche'
          from_with_name: '%{assignee_name} da %{inbox_name} <%{from_email}>'
          reply_with_name: '%{assignee_name} da %{inbox_name} <reply+%{reply_email}>'
          friendly_name: '%{sender_name} da %{business_name} <%{from_email}>'
          professional_name: '%{business_name} <%{from_email}>'
      channel_email:
        header:
          reply_with_name: '%{assignee_name} da %{inbox_name} <%{from_email}>'
          reply_with_inbox_name: '%{inbox_name} <%{from_email}>'
      email_subject: 'Nuovi messaggi in questa conversazione'
      transcript_subject: 'Trascrizione della conversazione'
    survey:
      response: 'Valuta questa conversazione, %{link}'
  contacts:
    online:
      delete: '%{contact_name} è online, riprova più tardi'
  integration_apps:
    #Note: webhooks and dashboard_apps don't need short_description as they use different modal components
    dashboard_apps:
      name: 'App dashboard'
      description: 'Dashboard Apps allow you to create and embed applications that display user information, orders, or payment history, providing more context to your customer support agents.'
    dyte:
      name: 'Dyte'
      short_description: 'Start video/voice calls with customers directly from Chatwoot.'
      description: 'Dyte is a product that integrates audio and video functionalities into your application. With this integration, your agents can start video/voice calls with your customers directly from Chatwoot.'
      meeting_name: '%{agent_name} has started a meeting'
    slack:
      name: 'Slack'
      short_description: 'Receive notifications and respond to conversations directly in Slack.'
      description: "Integrate Chatwoot with Slack to keep your team in sync. This integration allows you to receive notifications for new conversations and respond to them directly within Slack's interface."
    webhooks:
      name: 'Webhook'
      description: 'Webhook events provide real-time updates about activities in your Chatwoot account. You can subscribe to your preferred events, and Chatwoot will send you HTTP callbacks with the updates.'
    dialogflow:
      name: 'Dialogflow'
      short_description: 'Build chatbots to handle initial queries before transferring to agents.'
      description: 'Build chatbots with Dialogflow and easily integrate them into your inbox. These bots can handle initial queries before transferring them to a customer service agent.'
    google_translate:
      name: 'Google Translate'
      short_description: 'Automatically translate customer messages for agents.'
      description: "Integrate Google Translate to help agents easily translate customer messages. This integration automatically detects the language and converts it to the agent's or admin's preferred language."
    openai:
      name: 'OpenAI'
      short_description: 'AI-powered reply suggestions, summarization, and message enhancement.'
      description: 'Leverage the power of large language models from OpenAI with the features such as reply suggestions, summarization, message rephrasing, spell-checking, and label classification.'
    linear:
      name: 'Linear'
      short_description: 'Crea e collega issue Linear direttamente dalle conversazioni.'
      description: 'Create issues in Linear directly from your conversation window. Alternatively, link existing Linear issues for a more streamlined and efficient issue tracking process.'
    notion:
      name: 'Notion'
      short_description: 'Integra database, documenti e pagine direttamente con Captain.'
      description: 'Collega il tuo spazio di lavoro Notion per consentire al Captain di accedere e generare risposte intelligenti utilizzando i contenuti dai tuoi database, documenti, e pagine per fornire più assistenza clienti contestuale.'
    shopify:
      name: 'Shopify'
      short_description: 'Access order details and customer data from your Shopify store.'
      description: 'Connect your Shopify store to access order details, customer information, and product data directly within your conversations and helps your support team provide faster, more contextual assistance to your customers.'
    leadsquared:
      name: 'LeadSquared'
      short_description: 'Sync your contacts and conversations with LeadSquared CRM.'
      description: 'Sync your contacts and conversations with LeadSquared CRM. This integration automatically creates leads in LeadSquared when new contacts are added, and logs conversation activity to provide your sales team with complete context.'
  captain:
    copilot_message_required: Il messaggio è obbligatorio
    copilot_error: 'Please connect an assistant to this inbox to use Copilot'
    copilot_limit: 'You are out of Copilot credits. You can buy more credits from the billing section.'
    copilot:
      using_tool: 'Using tool %{function_name}'
      completed_tool_call: 'Completed %{function_name} tool call'
      invalid_tool_call: 'Chiamata strumento non valida'
      tool_not_available: 'Strumento non disponibile'
    documents:
      limit_exceeded: 'Document limit exceeded'
      pdf_format_error: 'must be a PDF file'
      pdf_size_error: 'must be less than 10MB'
      pdf_upload_failed: 'Failed to upload PDF to OpenAI'
      pdf_upload_success: 'PDF uploaded successfully with file_id: %{file_id}'
      pdf_processing_failed: 'Failed to process PDF document %{document_id}: %{error}'
      pdf_processing_success: 'Successfully processed PDF document %{document_id}'
      faq_generation_complete: 'FAQ generation complete. Total FAQs created: %{count}'
      using_paginated_faq: 'Using paginated FAQ generation for document %{document_id}'
      using_standard_faq: 'Using standard FAQ generation for document %{document_id}'
      response_creation_error: 'Error in creating response document: %{error}'
      missing_openai_file_id: 'Document must have openai_file_id for paginated processing'
      openai_api_error: 'OpenAI API Error: %{error}'
      starting_paginated_faq: 'Starting paginated FAQ generation (%{pages_per_chunk} pages per chunk)'
      stopping_faq_generation: 'Stopping processing. Reason: %{reason}'
      paginated_faq_complete: 'Paginated generation complete. Total FAQs: %{total_faqs}, Pages processed: %{pages_processed}'
      processing_pages: 'Processing pages %{start}-%{end} (iteration %{iteration})'
      chunk_generated: 'Chunk generated %{chunk_faqs} FAQs. Total so far: %{total_faqs}'
      page_processing_error: 'Error processing pages %{start}-%{end}: %{error}'
  public_portal:
    search:
      search_placeholder: Search for article by title or body...
      empty_placeholder: Nessun risultato trovato.
      loading_placeholder: Searching...
      results_title: Search results
    toc_header: 'On this page'
    hero:
      sub_title: Search for the articles here or browse the categories below.
    common:
      home: Home
      last_updated_on: Last updated on %{last_updated_on}
      view_all_articles: View all
      article: article
      articles: articoli
      author: autore
      authors: authors
      other: other
      others: others
      by: By
      no_articles: There are no articles here
    footer:
      made_with: Made with
    header:
      go_to_homepage: Website
      visit_website: Visita sito
      appearance:
        system: System
        light: Light
        dark: Dark
      featured_articles: Featured Articles
      uncategorized: Uncategorized
    404:
      title: Page not found
      description: We couldn't find the page you were looking for.
      back_to_home: Go to home page
  slack_unfurl:
    fields:
      name: Nome
      email: Email
      phone_number: Phone
      company_name: Azienda
      inbox_name: Casella
      inbox_type: Inbox Type
    button: Apri conversazione
  time_units:
    days:
      one: '%{count} day'
      other: '%{count} days'
    hours:
      one: '%{count} hour'
      other: '%{count} hours'
    minutes:
      one: '%{count} minute'
      other: '%{count} minutes'
    seconds:
      one: '%{count} second'
      other: '%{count} seconds'
  automation:
    system_name: 'Sistema di Automazione'
  crm:
    no_message: 'No messages in conversation'
    attachment: '[Attachment: %{type}]'
    no_content: '[No content]'
    created_activity: |
      New conversation started on %{brand_name}

      Channel: %{channel_info}
      Created: %{formatted_creation_time}
      Conversation ID: %{display_id}
      View in %{brand_name}: %{url}
    transcript_activity: |
      Conversation Transcript from %{brand_name}

      Channel: %{channel_info}
      Conversation ID: %{display_id}
      View in %{brand_name}: %{url}

      Transcript:
      %{format_messages}
  agent_capacity_policy:
    inbox_already_assigned: 'Inbox has already been assigned to this policy'
  portals:
    send_instructions:
      email_required: 'L''email è obbligatoria'
      invalid_email_format: 'Invalid email format'
      custom_domain_not_configured: 'Custom domain is not configured'
      instructions_sent_successfully: 'Instructions sent successfully'
      subject: 'Finish setting up %{custom_domain}'
    ssl_status:
      custom_domain_not_configured: 'Custom domain is not configured'