d070743383
Migration Guide: https://chwt.app/v4/migration This PR imports all the work related to Captain into the EE codebase. Captain represents the AI-based features in Chatwoot and includes the following key components: - Assistant: An assistant has a persona, the product it would be trained on. At the moment, the data at which it is trained is from websites. Future integrations on Notion documents, PDF etc. This PR enables connecting an assistant to an inbox. The assistant would run the conversation every time before transferring it to an agent. - Copilot for Agents: When an agent is supporting a customer, we will be able to offer additional help to lookup some data or fetch information from integrations etc via copilot. - Conversation FAQ generator: When a conversation is resolved, the Captain integration would identify questions which were not in the knowledge base. - CRM memory: Learns from the conversations and identifies important information about the contact. --------- Co-authored-by: Vishnu Narayanan <vishnu@chatwoot.com> Co-authored-by: Sojan <sojan@pepalo.com> Co-authored-by: iamsivin <iamsivin@gmail.com> Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
82 lines
2.6 KiB
YAML
82 lines
2.6 KiB
YAML
# TODO: Move this values to features.yml itself
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# No need to replicate the same values in two places
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captain:
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name: 'Captain'
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description: 'Enable AI-powered conversations with your customers.'
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enabled: <%= (ChatwootHub.pricing_plan != 'community') %>
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icon: 'icon-captain'
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config_key: 'captain'
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enterprise: true
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custom_branding:
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name: 'Custom Branding'
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description: 'Apply your own branding to this installation.'
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enabled: <%= (ChatwootHub.pricing_plan != 'community') %>
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icon: 'icon-paint-brush-line'
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config_key: 'custom_branding'
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enterprise: true
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agent_capacity:
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name: 'Agent Capacity'
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description: 'Set limits to auto-assigning conversations to your agents.'
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enabled: <%= (ChatwootHub.pricing_plan != 'community') %>
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icon: 'icon-hourglass-line'
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enterprise: true
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audit_logs:
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name: 'Audit Logs'
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description: 'Track and trace account activities with ease with detailed audit logs.'
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enabled: <%= (ChatwootHub.pricing_plan != 'community') %>
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icon: 'icon-menu-search-line'
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enterprise: true
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disable_branding:
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name: 'Disable Branding'
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description: 'Disable branding on live-chat widget and external emails.'
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enabled: <%= (ChatwootHub.pricing_plan != 'community') %>
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icon: 'icon-sailbot-fill'
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enterprise: true
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live_chat:
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name: 'Live Chat'
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description: 'Improve your customer experience using a live chat on your website.'
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enabled: true
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icon: 'icon-chat-smile-3-line'
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email:
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name: 'Email'
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description: 'Manage your email customer interactions from Chatwoot.'
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enabled: true
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icon: 'icon-mail-send-fill'
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messenger:
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name: 'Messenger'
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description: 'Stay connected with your customers on Facebook & Instagram.'
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enabled: true
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icon: 'icon-messenger-line'
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config_key: 'facebook'
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whatsapp:
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name: 'WhatsApp'
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description: 'Manage your WhatsApp business interactions from Chatwoot.'
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enabled: true
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icon: 'icon-whatsapp-line'
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telegram:
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name: 'Telegram'
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description: 'Manage your Telegram customer interactions from Chatwoot.'
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enabled: true
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icon: 'icon-telegram-line'
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line:
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name: 'Line'
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description: 'Manage your Line customer interactions from Chatwoot.'
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enabled: true
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icon: 'icon-line-line'
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sms:
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name: 'SMS'
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description: 'Manage your SMS customer interactions from Chatwoot.'
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enabled: true
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icon: 'icon-message-line'
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help_center:
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name: 'Help Center'
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description: 'Allow agents to create help center articles and publish them in a portal.'
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enabled: true
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icon: 'icon-book-2-line'
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microsoft:
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name: 'Microsoft'
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description: 'Configuration for setting up Microsoft Email'
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enabled: true
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icon: 'icon-microsoft'
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config_key: 'microsoft'
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