254d5dcf9a
Previously, email replies were handled inside workers. There was no execution logs. This meant if emails silently failed (as reported by a customer), we had no way to trace where the issue happened, the only assumption was “no error = mail sent.” By moving email handling into jobs, we now have proper execution logs for each attempt. This makes it easier to debug delivery issues and would have better visibility when investigating customer reports. Fixes https://linear.app/chatwoot/issue/CW-5538/emails-are-not-sentdelivered-to-the-contact --------- Co-authored-by: Sojan Jose <sojan@pepalo.com> Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
19 lines
642 B
Ruby
19 lines
642 B
Ruby
class Email::SendOnEmailService < Base::SendOnChannelService
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private
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def channel_class
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Channel::Email
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end
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def perform_reply
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return unless message.email_notifiable_message?
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reply_mail = ConversationReplyMailer.with(account: message.account).email_reply(message).deliver_now
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Rails.logger.info("Email message #{message.id} sent with source_id: #{reply_mail.message_id}")
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message.update(source_id: reply_mail.message_id)
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rescue StandardError => e
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ChatwootExceptionTracker.new(e, account: message.account).capture_exception
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Messages::StatusUpdateService.new(message, 'failed', e.message).perform
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end
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end
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