Shivam Mishra deeb6d4e3f fix: Ignore private notes from the last 5 min when determining if an out of office message should be sent (#11552) ...

A while back, we added a UX enhancement that disabled sending the OOO
message when an agent had replied to the conversation in the last 5
minutes.

https://github.com/chatwoot/chatwoot/pull/11073

This would not send a "we will be back" message even if that reply was a
private note. This would break for bots that posted private notes, and
even for agents who need to just add a note and not actually reply to
the email.

2025-05-22 08:50:28 -07:00

..

template

feat: Improve CSAT responses (#11485)

2025-05-16 14:18:52 +05:30

hook_execution_service_spec.rb

fix: Ignore private notes from the last 5 min when determining if an out of office message should be sent (#11552)

2025-05-22 08:50:28 -07:00