# Pull Request Template ## Description Adds a new built-in tool that allows Captain scenarios to resolve conversations programmatically. This enables automated workflows like the misdirected contact deflector to close conversations after handling them, while still allowing human review via label filtering. ## Type of change Please delete options that are not relevant. - [x] New feature (non-breaking change which adds functionality) ## How Has This Been Tested? Please describe the tests that you ran to verify your changes. Provide instructions so we can reproduce. Please also list any relevant details for your test configuration. tested by mentioning it to be used in captain v2 scenario <img width="1180" height="828" alt="image" src="https://github.com/user-attachments/assets/e70baf96-0c70-407e-af2c-328500ac5434" /> ## Checklist: - [x] My code follows the style guidelines of this project - [x] I have performed a self-review of my code - [x] I have commented on my code, particularly in hard-to-understand areas - [ ] I have made corresponding changes to the documentation - [x] My changes generate no new warnings - [x] I have added tests that prove my fix is effective or that my feature works - [x] New and existing unit tests pass locally with my changes - [x] Any dependent changes have been merged and published in downstream modules --------- Co-authored-by: Claude Opus 4.6 <noreply@anthropic.com> Co-authored-by: Tanmay Deep Sharma <32020192+tds-1@users.noreply.github.com>
42 lines
1.3 KiB
YAML
42 lines
1.3 KiB
YAML
###### Captain Agent Tools Configuration #######
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# id: Tool identifier used to resolve the class (Captain::Tools::{PascalCase(id)}Tool)
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# title: Human-readable tool name for frontend display
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# description: Brief description of what the tool does
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# icon: Icon name for frontend display (frontend icon system)
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#######################################################
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- id: add_contact_note
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title: 'Add Contact Note'
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description: 'Add a note to a contact profile'
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icon: 'note-add'
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- id: add_private_note
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title: 'Add Private Note'
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description: 'Add a private note to a conversation (internal only)'
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icon: 'eye-off'
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- id: update_priority
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title: 'Update Priority'
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description: 'Update conversation priority level'
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icon: 'exclamation-triangle'
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- id: add_label_to_conversation
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title: 'Add Label to Conversation'
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description: 'Add a label to a conversation'
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icon: 'tag'
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- id: faq_lookup
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title: 'FAQ Lookup'
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description: 'Search FAQ responses using semantic similarity'
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icon: 'search'
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- id: resolve_conversation
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title: 'Resolve Conversation'
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description: 'Resolve a conversation when the issue has been addressed'
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icon: 'checkmark'
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- id: handoff
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title: 'Handoff to Human'
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description: 'Hand off the conversation to a human agent'
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icon: 'user-switch'
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