340 lines
16 KiB
YAML
340 lines
16 KiB
YAML
#Files in the config/locales directory are used for internationalization
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#and are automatically loaded by Rails. If you want to use locales other
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#than English, add the necessary files in this directory.
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#To use the locales, use `I18n.t`:
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#I18n.t 'hello'
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#In views, this is aliased to just `t`:
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#<%= t('hello') %>
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#To use a different locale, set it with `I18n.locale`:
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#I18n.locale = :es
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#This would use the information in config/locales/es.yml.
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#The following keys must be escaped otherwise they will not be retrieved by
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#the default I18n backend:
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#true, false, on, off, yes, no
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#Instead, surround them with single quotes.
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#en:
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#'true': 'foo'
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#To learn more, please read the Rails Internationalization guide
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#available at https://guides.rubyonrails.org/i18n.html.
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it:
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hello: 'Ciao mondo'
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messages:
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reset_password_success: Woot! Richiesta di reimpostazione della password riuscita. Controlla la tua mail per le istruzioni.
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reset_password_failure: Uh ho! Non siamo riusciti a trovare alcun utente con l'email specificata.
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inbox_deletetion_response: Your inbox deletion request will be processed in some time.
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errors:
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validations:
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presence: non deve essere vuoto
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webhook:
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invalid: Eventi non validi
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signup:
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disposable_email: Non consentiamo email usa e getta
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blocked_domain: This domain is not allowed. If you believe this is a mistake, please contact support.
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invalid_email: Hai inserito un'email non valida
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email_already_exists: 'Ti sei già registrato per un account con %{email}'
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invalid_params: 'Invalid, please check the signup paramters and try again'
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failed: Registrazione non riuscita
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data_import:
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data_type:
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invalid: Tipo di dato non valido
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contacts:
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import:
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failed: Il file è vuoto
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export:
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success: We will notify you once contacts export file is ready to view.
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email:
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invalid: Email non valida
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phone_number:
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invalid: dovrebbe essere nel formato e164
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categories:
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locale:
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unique: dovrebbe essere unico nella categoria e nel portale
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dyte:
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invalid_message_type: 'Invalid message type. Action not permitted'
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slack:
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invalid_channel_id: 'Invalid slack channel. Please try again'
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inboxes:
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imap:
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socket_error: Controlla la connessione di rete, l'indirizzo IMAP e riprova.
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no_response_error: Controlla le credenziali IMAP e riprova.
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host_unreachable_error: Host irraggiungibile, Controlla l'indirizzo IMAP, la porta IMAP e riprova.
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connection_timed_out_error: Connessione scaduta per %{address}:%{port}
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connection_closed_error: Connessione chiusa.
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validations:
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name: non dovrebbe iniziare o terminare con i simboli, e non dovrebbe avere < > / \ @ caratteri.
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custom_filters:
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number_of_records: Limit reached. The maximum number of allowed custom filters for a user per account is 50.
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invalid_attribute: Invalid attribute key - [%{key}]. The key should be one of [%{allowed_keys}] or a custom attribute defined in the account.
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invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
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invalid_query_operator: Query operator must be either "AND" or "OR".
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invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
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custom_attribute_definition:
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key_conflict: The provided key is not allowed as it might conflict with default attributes.
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reports:
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period: Periodo di segnalazione da %{since} a %{until}
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utc_warning: The report generated is in UTC timezone
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agent_csv:
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agent_name: Nome agente
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conversations_count: Assigned conversations
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avg_first_response_time: Avg first response time
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avg_resolution_time: Avg resolution time
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resolution_count: Conteggio risoluzioni
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avg_customer_waiting_time: Avg customer waiting time
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inbox_csv:
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inbox_name: Nome casella
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inbox_type: Tipo casella
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conversations_count: Numero di conversazioni
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avg_first_response_time: Avg first response time
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avg_resolution_time: Avg resolution time
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label_csv:
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label_title: Etichetta
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conversations_count: Numero di conversazioni
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avg_first_response_time: Avg first response time
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avg_resolution_time: Avg resolution time
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avg_reply_time: Avg reply time
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resolution_count: Conteggio risoluzioni
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team_csv:
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team_name: Nome del team
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conversations_count: Numero di conversazioni
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avg_first_response_time: Avg first response time
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avg_resolution_time: Avg resolution time
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resolution_count: Conteggio risoluzioni
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avg_customer_waiting_time: Avg customer waiting time
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conversation_traffic_csv:
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timezone: Timezone
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sla_csv:
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conversation_id: Conversation ID
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sla_policy_breached: SLA Policy
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assignee: Assignee
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team: Team
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inbox: Casella
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labels: Etichette
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conversation_link: Link to the Conversation
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breached_events: Breached Events
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default_group_by: giorno
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csat:
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headers:
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contact_name: Nome contatto
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contact_email_address: Indirizzo email contatto
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contact_phone_number: Numero di telefono contatto
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link_to_the_conversation: Link alla conversazione
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agent_name: Nome dell'agente
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rating: Valutazione
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feedback: Commento del feedback
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recorded_at: Data di registrazione
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notifications:
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notification_title:
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conversation_creation: 'A conversation (#%{display_id}) has been created in %{inbox_name}'
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conversation_assignment: 'A conversation (#%{display_id}) has been assigned to you'
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assigned_conversation_new_message: 'A new message is created in conversation (#%{display_id})'
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conversation_mention: 'You have been mentioned in conversation (#%{display_id})'
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sla_missed_first_response: 'SLA target first response missed for conversation (#%{display_id})'
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sla_missed_next_response: 'SLA target next response missed for conversation (#%{display_id})'
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sla_missed_resolution: 'SLA target resolution missed for conversation (#%{display_id})'
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attachment: 'Attachment'
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no_content: 'No content'
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conversations:
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captain:
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handoff: 'Transferring to another agent for further assistance.'
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messages:
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instagram_story_content: '%{story_sender} ti ha menzionato nella storia: '
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instagram_deleted_story_content: Questa storia non è più disponibile.
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deleted: Questo messaggio è stato eliminato
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whatsapp:
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list_button_label: 'Choose an item'
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delivery_status:
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error_code: 'Error code: %{error_code}'
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activity:
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captain:
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resolved: 'Conversation was marked resolved by %{user_name} due to inactivity'
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open: 'Conversation was marked open by %{user_name}'
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status:
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resolved: 'La conversazione è stata contrassegnata come risolta da %{user_name}'
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contact_resolved: 'La conversazione è stata risolta da %{contact_name}'
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open: 'La conversazione è stata riaperta da %{user_name}'
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pending: 'La conversazione è stata contrassegnata come in attesa da %{user_name}'
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snoozed: 'La conversazione è stata posticipata da %{user_name}'
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auto_resolved_days: 'La conversazione è stata contrassegnata come risolta dal sistema a causa di %{count} giorni d''inattività'
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auto_resolved_hours: 'Conversation was marked resolved by system due to %{count} hours of inactivity'
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auto_resolved_minutes: 'Conversation was marked resolved by system due to %{count} minutes of inactivity'
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system_auto_open: System reopened the conversation due to a new incoming message.
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priority:
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added: '%{user_name} set the priority to %{new_priority}'
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updated: '%{user_name} changed the priority from %{old_priority} to %{new_priority}'
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removed: '%{user_name} removed the priority'
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assignee:
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self_assigned: '%{user_name} si è assegnato a questa conversazione'
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assigned: 'Assegnato a %{assignee_name} da %{user_name}'
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removed: 'Conversazione non assegnata da %{user_name}'
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team:
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assigned: 'Assegnato a %{team_name} da %{user_name}'
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assigned_with_assignee: 'Assegnato a %{assignee_name} tramite %{team_name} da %{user_name}'
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removed: 'Assegnazione a %{team_name} rimossa da %{user_name}'
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labels:
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added: '%{user_name} ha aggiunto %{labels}'
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removed: '%{user_name} ha rimosso %{labels}'
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sla:
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added: '%{user_name} added SLA policy %{sla_name}'
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removed: '%{user_name} removed SLA policy %{sla_name}'
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linear:
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issue_created: 'Linear issue %{issue_id} was created by %{user_name}'
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issue_linked: 'Linear issue %{issue_id} was linked by %{user_name}'
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issue_unlinked: 'Linear issue %{issue_id} was unlinked by %{user_name}'
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csat:
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not_sent_due_to_messaging_window: 'CSAT survey not sent due to outgoing message restrictions'
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muted: '%{user_name} ha silenziato la conversazione'
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unmuted: '%{user_name} ha riattivato l''audio della conversazione'
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auto_resolution_message: 'Resolving the conversation as it has been inactive for a while. Please start a new conversation if you need further assistance.'
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templates:
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greeting_message_body: '%{account_name}, in genere, risponde in poche ore.'
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ways_to_reach_you_message_body: 'Offri al team un modo per raggiungerti.'
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email_input_box_message_body: 'Ricevi notifiche via email'
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csat_input_message_body: 'Valuta la conversazione'
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reply:
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email:
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header:
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from_with_name: '%{assignee_name} da %{inbox_name} <%{from_email}>'
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reply_with_name: '%{assignee_name} da %{inbox_name} <reply+%{reply_email}>'
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friendly_name: '%{sender_name} da %{business_name} <%{from_email}>'
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professional_name: '%{business_name} <%{from_email}>'
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channel_email:
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header:
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reply_with_name: '%{assignee_name} da %{inbox_name} <%{from_email}>'
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reply_with_inbox_name: '%{inbox_name} <%{from_email}>'
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email_subject: 'Nuovi messaggi in questa conversazione'
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transcript_subject: 'Trascrizione della conversazione'
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survey:
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response: 'Valuta questa conversazione, %{link}'
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contacts:
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online:
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delete: '%{contact_name} è online, riprova più tardi'
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integration_apps:
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#Note: webhooks and dashboard_apps don't need short_description as they use different modal components
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dashboard_apps:
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name: 'App dashboard'
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description: 'Dashboard Apps allow you to create and embed applications that display user information, orders, or payment history, providing more context to your customer support agents.'
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dyte:
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name: 'Dyte'
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short_description: 'Start video/voice calls with customers directly from Chatwoot.'
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description: 'Dyte is a product that integrates audio and video functionalities into your application. With this integration, your agents can start video/voice calls with your customers directly from Chatwoot.'
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meeting_name: '%{agent_name} has started a meeting'
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slack:
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name: 'Slack'
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short_description: 'Receive notifications and respond to conversations directly in Slack.'
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description: "Integrate Chatwoot with Slack to keep your team in sync. This integration allows you to receive notifications for new conversations and respond to them directly within Slack's interface."
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webhooks:
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name: 'Webhook'
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description: 'Webhook events provide real-time updates about activities in your Chatwoot account. You can subscribe to your preferred events, and Chatwoot will send you HTTP callbacks with the updates.'
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dialogflow:
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name: 'Dialogflow'
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short_description: 'Build chatbots to handle initial queries before transferring to agents.'
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description: 'Build chatbots with Dialogflow and easily integrate them into your inbox. These bots can handle initial queries before transferring them to a customer service agent.'
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google_translate:
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name: 'Google Translate'
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short_description: 'Automatically translate customer messages for agents.'
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description: "Integrate Google Translate to help agents easily translate customer messages. This integration automatically detects the language and converts it to the agent's or admin's preferred language."
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openai:
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name: 'OpenAI'
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short_description: 'AI-powered reply suggestions, summarization, and message enhancement.'
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description: 'Leverage the power of large language models from OpenAI with the features such as reply suggestions, summarization, message rephrasing, spell-checking, and label classification.'
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linear:
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name: 'Linear'
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short_description: 'Create and link Linear issues directly from conversations.'
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description: 'Create issues in Linear directly from your conversation window. Alternatively, link existing Linear issues for a more streamlined and efficient issue tracking process.'
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shopify:
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name: 'Shopify'
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short_description: 'Access order details and customer data from your Shopify store.'
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description: 'Connect your Shopify store to access order details, customer information, and product data directly within your conversations and helps your support team provide faster, more contextual assistance to your customers.'
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leadsquared:
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name: 'LeadSquared'
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short_description: 'Sync your contacts and conversations with LeadSquared CRM.'
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description: 'Sync your contacts and conversations with LeadSquared CRM. This integration automatically creates leads in LeadSquared when new contacts are added, and logs conversation activity to provide your sales team with complete context.'
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captain:
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copilot_error: 'Please connect an assistant to this inbox to use Copilot'
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copilot_limit: 'You are out of Copilot credits. You can buy more credits from the billing section.'
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copilot:
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using_tool: 'Using tool %{function_name}'
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completed_tool_call: 'Completed %{function_name} tool call'
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invalid_tool_call: 'Invalid tool call'
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tool_not_available: 'Tool not available'
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public_portal:
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search:
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search_placeholder: Search for article by title or body...
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empty_placeholder: Nessun risultato trovato.
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loading_placeholder: Searching...
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results_title: Search results
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toc_header: 'On this page'
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hero:
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sub_title: Search for the articles here or browse the categories below.
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common:
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home: Home
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last_updated_on: Last updated on %{last_updated_on}
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view_all_articles: View all
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article: article
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articles: articoli
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author: autore
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authors: authors
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other: other
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others: others
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by: By
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no_articles: There are no articles here
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footer:
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made_with: Made with
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header:
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go_to_homepage: Website
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visit_website: Visit website
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appearance:
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system: System
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light: Light
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dark: Dark
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featured_articles: Featured Articles
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uncategorized: Uncategorized
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404:
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title: Page not found
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description: We couldn't find the page you were looking for.
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back_to_home: Go to home page
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slack_unfurl:
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fields:
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name: Nome
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email: Email
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phone_number: Phone
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company_name: Azienda
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inbox_name: Casella
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inbox_type: Inbox Type
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button: Apri conversazione
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time_units:
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days:
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one: '%{count} day'
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other: '%{count} days'
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hours:
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one: '%{count} hour'
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other: '%{count} hours'
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minutes:
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one: '%{count} minute'
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other: '%{count} minutes'
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seconds:
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one: '%{count} second'
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other: '%{count} seconds'
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automation:
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system_name: 'Automation System'
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crm:
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no_message: 'No messages in conversation'
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attachment: '[Attachment: %{type}]'
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no_content: '[No content]'
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created_activity: |
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New conversation started on %{brand_name}
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Channel: %{channel_info}
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Created: %{formatted_creation_time}
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Conversation ID: %{display_id}
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View in %{brand_name}: %{url}
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transcript_activity: |
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Conversation Transcript from %{brand_name}
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Channel: %{channel_info}
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Conversation ID: %{display_id}
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View in %{brand_name}: %{url}
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Transcript:
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%{format_messages}
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