Muhsin Keloth 35d0a7f1a7 feat: Add liquid template support for WhatsApp template parameters (#12227) ...

Extends liquid template processing to WhatsApp `template_params`,
allowing dynamic variable substitution in template parameter values.

Users can now use liquid variables in WhatsApp template parameters:

```
{
  "template_params": {
    "name": "greet",
    "category": "MARKETING",
    "language": "en",
    "processed_params": {
      "body": {
        "customer_name": "{{contact.name}}",
        "customer_email": "{{contact.email | default: 'no-email@example.com'}}"
      }
    }
  }
}

```

When the message is saved, {{contact.name}} gets replaced with the
actual contact name.

Supported Variables

- {{contact.name}}, {{contact.email}}, {{contact.phone_number}}
- {{agent.name}}, {{agent.first_name}}
- {{account.name}}, {{inbox.name}}
- {{conversation.display_id}}
- Custom attributes: {{contact.custom_attribute.key_name}}
- Liquid filters: {{ contact.email | default: "fallback@example.com" }}

2025-08-21 16:44:51 +05:30

..

channel

fix: setup webhook for create and update should be done after db commit (#12176)

2025-08-13 20:53:31 +05:30

concerns

feat: Add liquid template support for WhatsApp template parameters (#12227)

2025-08-21 16:44:51 +05:30

integrations

feat: Add user attribution to Linear integration with actor authorization (#11774)

2025-07-01 16:49:26 +05:30

access_token.rb

Feature: Access tokens for API access (#604)

2020-03-11 00:02:15 +05:30

account_user.rb

feat: Add migration files for assignment v2 (#12147)

2025-08-11 21:44:38 -07:00

account.rb

feat: Add assignment policies controllers with jbuilder views (#12199)

2025-08-18 19:15:21 -07:00

agent_bot_inbox.rb

Feature: Access tokens for API access (#604)

2020-03-11 00:02:15 +05:30

agent_bot.rb

feat: Implement UI for Agent Bots in settings and remove CSML support (#11276)

2025-04-16 18:02:49 +05:30

application_record.rb

chore: fix sla email notifications (#9192)

2024-04-04 21:16:49 +05:30

article.rb

feat: improve article search ranking (#11640)

2025-06-03 12:01:17 +05:30

assignment_policy.rb

chore(annotations): sync model annotations with current schema (#12245)

2025-08-20 20:23:42 +02:00

attachment.rb

fix: cw-5411 handle unrepresentable image attachments (#12178)

2025-08-12 19:26:58 -07:00

automation_rule.rb

feat: Add private note action to automations (#11926)

2025-07-16 09:57:35 +05:30

campaign.rb

feat: WhatsApp campaigns (#11910)

2025-07-16 09:04:02 +05:30

canned_response.rb

chore: Apply fixes for items in rubocop_todo [CW-1806] (#8864)

2024-02-07 13:36:04 +04:00

category.rb

feat: Adds the ability to set an emoji for help center category (#8111)

2023-10-20 13:52:30 +05:30

contact_inbox.rb

feat: Add job to remove stale contact inboxes (#8096)

2023-11-06 20:24:30 -08:00

contact.rb

feat: Introduce the crm_v2 feature flag for CRM changes (#12014)

2025-07-23 17:07:02 +04:00

conversation_participant.rb

chore: Add controllers for conversation participants (#6462)

2023-02-15 16:33:31 -08:00

conversation.rb

fix: Reply time calculation for re-opened conversations (#11787)

2025-06-27 10:48:07 +05:30

csat_survey_response.rb

chore: Apply fixes for items in rubocop_todo [CW-1806] (#8864)

2024-02-07 13:36:04 +04:00

custom_attribute_definition.rb

chore: Ability to filter conversations with priority (#10967)

2025-03-03 16:38:22 +05:30

custom_filter.rb

fix: Revert the changes for SyncCustomFilterCountJob (#8238)

2023-10-27 10:45:48 -07:00

dashboard_app.rb

fix: validate url for Dashboard Apps [CW-2979] (#8736)

2024-01-18 17:48:30 +05:30

data_import.rb

chore: Add delay before running dataimport job (#8039)

2023-10-03 22:18:57 -07:00

email_template.rb

chore: upgrade ruby version to 3.4.4 (#11524)

2025-05-21 19:40:07 +05:30

folder.rb

feat: Portal endpoint (#4633)

2022-05-16 13:59:59 +05:30

inbox_assignment_policy.rb

feat: Add assignment policies controllers with jbuilder views (#12199)

2025-08-18 19:15:21 -07:00

inbox_member.rb

feat: auditlog for team and inbox member updates (#7516)

2023-08-15 19:55:19 -07:00

inbox.rb

feat: Add assignment policies controllers with jbuilder views (#12199)

2025-08-18 19:15:21 -07:00

installation_config.rb

chore: upgrade ruby version to 3.4.4 (#11524)

2025-05-21 19:40:07 +05:30

integrations.rb

Feature: Slack integration (#783)

2020-06-12 23:12:47 +05:30

jsonb_attributes_length_validator.rb

Fix: added validation for custom and additional attribute (#4260)

2022-03-24 15:38:28 +05:30

kbase.rb

Feature: Knowledge Base APIs (#1002)

2020-09-26 02:32:34 +05:30

label.rb

feat: multiple UX improvements to labels (#7358)

2023-06-25 18:49:49 +05:30

macro.rb

feat: Add webhook event support for macros (#11235)

2025-04-02 20:26:55 -07:00

mention.rb

fix: Notification page breakages (#5236)

2022-08-10 13:46:46 +02:00

message.rb

fix: Disable automations on auto-reply emails (#12101)

2025-08-05 13:17:06 +05:30

note.rb

feat(ee): Add Captain features (#10665)

2025-01-14 16:15:47 -08:00

notification_setting.rb

fix: Specify external db with non-standard port (#2711)

2021-07-28 19:36:51 +05:30

notification_subscription.rb

fix: Change the column identifier from string to text to avoid overflow (#9073)

2024-03-07 11:13:01 +05:30

notification.rb

chore(annotations): sync model annotations with current schema (#12245)

2025-08-20 20:23:42 +02:00

platform_app_permissible.rb

fix: SuperAdmin Improvements (#3733)

2022-01-11 19:00:00 -08:00

platform_app.rb

Chore: Replaced dependent destroy with dependent destroy_async in all models (#3249)

2021-11-18 10:32:29 +05:30

portal.rb

chore: Automate SSL with Cloudflare (#12021)

2025-07-24 13:09:06 +04:00

related_category.rb

feat: CRUD operation for associated articles to current article (#4912)

2022-07-04 20:29:44 +05:30

reporting_event.rb

feat: add index to reporting events [CW-1960] (#7294)

2023-06-12 18:23:42 +05:30

super_admin.rb

chore: Remove message_signature_enabled from users (#3982)

2022-02-15 12:10:53 +05:30

team_member.rb

feat: auditlog for team and inbox member updates (#7516)

2023-08-15 19:55:19 -07:00

team.rb

feat: invalidate cache after inbox members or team members update (#10869)

2025-02-20 21:28:38 -08:00

telegram_bot.rb

chore: Apply fixes for items in rubocop_todo [CW-1806] (#8864)

2024-02-07 13:36:04 +04:00

user.rb

chore: upgrade ruby version to 3.4.4 (#11524)

2025-05-21 19:40:07 +05:30

webhook.rb

feat: Add support for typing events in webhooks (#11423)

2025-05-08 17:28:35 -07:00

working_hour.rb

chore: Replace deprecated functions (#5611)

2022-10-12 14:55:59 -07:00