Files
leadchat/app/controllers/dashboard_controller.rb
Mazen Khalil ca5e112a8c feat: TikTok channel (#12741)
fixes: #11834

This pull request introduces TikTok channel integration, enabling users
to connect and manage TikTok business accounts similarly to other
supported social channels. The changes span backend API endpoints,
authentication helpers, webhook handling, configuration, and frontend
components to support TikTok as a first-class channel.


**Key Notes**
* This integration is only compatible with TikTok Business Accounts
* Special permissions are required to access the TikTok [Business
Messaging
API](https://business-api.tiktok.com/portal/docs?id=1832183871604753).
* The Business Messaging API is region-restricted and is currently
unavailable to users in the EU.
* Only TEXT, IMAGE, and POST_SHARE messages are currently supported due
to limitations in the TikTok Business Messaging API
* A message will be successfully sent only if it contains text alone or
one image attachment. Messages with multiple attachments or those
combining text and attachments will fail and receive a descriptive error
status.
* Messages sent directly from the TikTok App will be synced into the
system
* Initiating a new conversation from the system is not permitted due to
limitations from the TikTok Business Messaging API.


**Backend: TikTok Channel Integration**

* Added `Api::V1::Accounts::Tiktok::AuthorizationsController` to handle
TikTok OAuth authorization initiation, returning the TikTok
authorization URL.
* Implemented `Tiktok::CallbacksController` to handle TikTok OAuth
callback, process authorization results, create or update channel/inbox,
and handle errors or denied scopes.
* Added `Webhooks::TiktokController` to receive and verify TikTok
webhook events, including signature verification and event dispatching.
* Created `Tiktok::IntegrationHelper` module for JWT-based token
generation and verification for secure TikTok OAuth state management.

**Configuration and Feature Flags**

* Added TikTok app credentials (`TIKTOK_APP_ID`, `TIKTOK_APP_SECRET`) to
allowed configs and app config, and registered TikTok as a feature in
the super admin features YAML.
[[1]](diffhunk://#diff-5e46e1d248631a1147521477d84a54f8ba6846ea21c61eca5f70042d960467f4R43)
[[2]](diffhunk://#diff-8bf37a019cab1dedea458c437bd93e34af1d6e22b1672b1d43ef6eaa4dcb7732R69)
[[3]](diffhunk://#diff-123164bea29f3c096b0d018702b090d5ae670760c729141bd4169a36f5f5c1caR74-R79)

**Frontend: TikTok Channel UI and Messaging Support**

* Added `TiktokChannel` API client for frontend TikTok authorization
requests.
* Updated channel icon mappings and tests to include TikTok
(`Channel::Tiktok`).
[[1]](diffhunk://#diff-b852739ed45def61218d581d0de1ba73f213f55570aa5eec52aaa08f380d0e16R16)
[[2]](diffhunk://#diff-3cd3ae32e94ef85f1f2c4435abf0775cc0614fb37ee25d97945cd51573ef199eR64-R69)
* Enabled TikTok as a supported channel in contact forms, channel
widgets, and feature toggles.
[[1]](diffhunk://#diff-ec59c85e1403aaed1a7de35971fe16b7033d5cd763be590903ebf8f1ca25a010R47)
[[2]](diffhunk://#diff-ec59c85e1403aaed1a7de35971fe16b7033d5cd763be590903ebf8f1ca25a010R69)
[[3]](diffhunk://#diff-725b90ca7e3a6837ec8291e9f57094f6a46b3ee00e598d16564f77f32cf354b0R26-R29)
[[4]](diffhunk://#diff-725b90ca7e3a6837ec8291e9f57094f6a46b3ee00e598d16564f77f32cf354b0R51-R54)
[[5]](diffhunk://#diff-725b90ca7e3a6837ec8291e9f57094f6a46b3ee00e598d16564f77f32cf354b0R68)
* Updated message meta logic to support TikTok-specific message statuses
(sent, delivered, read).
[[1]](diffhunk://#diff-e41239cf8dda36c1bd1066dbb17588ae8868e56289072c74b3a6d7ef5abdd696R23)
[[2]](diffhunk://#diff-e41239cf8dda36c1bd1066dbb17588ae8868e56289072c74b3a6d7ef5abdd696L63-R65)
[[3]](diffhunk://#diff-e41239cf8dda36c1bd1066dbb17588ae8868e56289072c74b3a6d7ef5abdd696L81-R84)
[[4]](diffhunk://#diff-e41239cf8dda36c1bd1066dbb17588ae8868e56289072c74b3a6d7ef5abdd696L103-R107)
* Added support for embedded message attachments (e.g., TikTok embeds)
with a new `EmbedBubble` component and updated message rendering logic.
[[1]](diffhunk://#diff-c3d701caf27d9c31e200c6143c11a11b9d8826f78aa2ce5aa107470e6fdb9d7fR31)
[[2]](diffhunk://#diff-047859f9368a46d6d20177df7d6d623768488ecc38a5b1e284f958fad49add68R1-R19)
[[3]](diffhunk://#diff-c3d701caf27d9c31e200c6143c11a11b9d8826f78aa2ce5aa107470e6fdb9d7fR316)
[[4]](diffhunk://#diff-cbc85e7c4c8d56f2a847d0b01cd48ef36e5f87b43023bff0520fdfc707283085R52)
* Adjusted reply policy and UI messaging for TikTok's 48-hour reply
window.
[[1]](diffhunk://#diff-0d691f6a983bd89502f91253ecf22e871314545d1e3d3b106fbfc76bf6d8e1c7R208-R210)
[[2]](diffhunk://#diff-0d691f6a983bd89502f91253ecf22e871314545d1e3d3b106fbfc76bf6d8e1c7R224-R226)

These changes collectively enable end-to-end TikTok channel support,
from configuration and OAuth flow to webhook processing and frontend
message handling.


------------

# TikTok App Setup & Configuration
1. Grant access to the Business Messaging API
([Documentation](https://business-api.tiktok.com/portal/docs?id=1832184145137922))
2. Set the app authorization redirect URL to
`https://FRONTEND_URL/tiktok/callback`
3. Update the installation config with TikTok App ID and Secret
4. Create a Business Messaging Webhook configuration and set the
callback url to `https://FRONTEND_URL/webhooks/tiktok`
([Documentation](https://business-api.tiktok.com/portal/docs?id=1832190670631937))
. You can do this by calling
`Tiktok::AuthClient.update_webhook_callback` from rails console once you
finish Tiktok channel configuration in super admin ( will be automated
in future )
5. Enable TikTok channel feature in an account

---------

Co-authored-by: Sojan Jose <sojan@pepalo.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
2025-12-17 07:54:50 -08:00

112 lines
3.5 KiB
Ruby

class DashboardController < ActionController::Base
include SwitchLocale
GLOBAL_CONFIG_KEYS = %w[
LOGO
LOGO_DARK
LOGO_THUMBNAIL
INSTALLATION_NAME
WIDGET_BRAND_URL
TERMS_URL
BRAND_URL
BRAND_NAME
PRIVACY_URL
DISPLAY_MANIFEST
CREATE_NEW_ACCOUNT_FROM_DASHBOARD
CHATWOOT_INBOX_TOKEN
API_CHANNEL_NAME
API_CHANNEL_THUMBNAIL
ANALYTICS_TOKEN
DIRECT_UPLOADS_ENABLED
MAXIMUM_FILE_UPLOAD_SIZE
HCAPTCHA_SITE_KEY
LOGOUT_REDIRECT_LINK
DISABLE_USER_PROFILE_UPDATE
DEPLOYMENT_ENV
INSTALLATION_PRICING_PLAN
].freeze
before_action :set_application_pack
before_action :set_global_config
before_action :set_dashboard_scripts
around_action :switch_locale
before_action :ensure_installation_onboarding, only: [:index]
before_action :render_hc_if_custom_domain, only: [:index]
before_action :ensure_html_format
layout 'vueapp'
def index; end
private
def ensure_html_format
render json: { error: 'Please use API routes instead of dashboard routes for JSON requests' }, status: :not_acceptable if request.format.json?
end
def set_global_config
@global_config = GlobalConfig.get(*GLOBAL_CONFIG_KEYS).merge(app_config)
end
def set_dashboard_scripts
@dashboard_scripts = sensitive_path? ? nil : GlobalConfig.get_value('DASHBOARD_SCRIPTS')
end
def ensure_installation_onboarding
redirect_to '/installation/onboarding' if ::Redis::Alfred.get(::Redis::Alfred::CHATWOOT_INSTALLATION_ONBOARDING)
end
def render_hc_if_custom_domain
domain = request.host
return if domain == URI.parse(ENV.fetch('FRONTEND_URL', '')).host
@portal = Portal.find_by(custom_domain: domain)
return unless @portal
@locale = @portal.default_locale
render 'public/api/v1/portals/show', layout: 'portal', portal: @portal and return
end
def app_config
{
APP_VERSION: Chatwoot.config[:version],
VAPID_PUBLIC_KEY: VapidService.public_key,
ENABLE_ACCOUNT_SIGNUP: GlobalConfigService.load('ENABLE_ACCOUNT_SIGNUP', 'false'),
FB_APP_ID: GlobalConfigService.load('FB_APP_ID', ''),
INSTAGRAM_APP_ID: GlobalConfigService.load('INSTAGRAM_APP_ID', ''),
TIKTOK_APP_ID: GlobalConfigService.load('TIKTOK_APP_ID', ''),
FACEBOOK_API_VERSION: GlobalConfigService.load('FACEBOOK_API_VERSION', 'v18.0'),
WHATSAPP_APP_ID: GlobalConfigService.load('WHATSAPP_APP_ID', ''),
WHATSAPP_CONFIGURATION_ID: GlobalConfigService.load('WHATSAPP_CONFIGURATION_ID', ''),
IS_ENTERPRISE: ChatwootApp.enterprise?,
AZURE_APP_ID: GlobalConfigService.load('AZURE_APP_ID', ''),
GIT_SHA: GIT_HASH,
ALLOWED_LOGIN_METHODS: allowed_login_methods
}
end
def allowed_login_methods
methods = ['email']
methods << 'google_oauth' if GlobalConfigService.load('ENABLE_GOOGLE_OAUTH_LOGIN', 'true').to_s != 'false'
methods << 'saml' if ChatwootHub.pricing_plan != 'community' && GlobalConfigService.load('ENABLE_SAML_SSO_LOGIN', 'true').to_s != 'false'
methods
end
def set_application_pack
@application_pack = if request.path.include?('/auth') || request.path.include?('/login')
'v3app'
else
'dashboard'
end
end
def sensitive_path?
# dont load dashboard scripts on sensitive paths like password reset
sensitive_paths = [edit_user_password_path].freeze
# remove app prefix
current_path = request.path.gsub(%r{^/app}, '')
sensitive_paths.include?(current_path)
end
end