Pranav c52282307a feat(v4): Update team, agent summary builder to include resolution metrics (#10607) ...

Following https://github.com/chatwoot/chatwoot/pull/10604, this PR
introduces similar reporting features for Agents and Teams.

Updates in this PR:
- Added additional methods to the base class to avoid repetition.
- Improve reporting for Teams and Agents to include resolution count.

2024-12-20 19:16:56 +05:30

..

actions

fix: Migrate notes when merging the contacts (#8749)

2024-01-20 10:32:18 +04:00

assets

chore: Contact import improvements (#7787)

2023-08-23 23:24:47 -07:00

builders

feat(v4): Update team, agent summary builder to include resolution metrics (#10607)

2024-12-20 19:16:56 +05:30

channels

chore: Enable the new Rubocop rules (#7122)

2023-05-19 14:37:10 +05:30

configs

chore: Enable the new Rubocop rules (#7122)

2023-05-19 14:37:10 +05:30

controllers

feat(v4): Add API to fetch aggregate reports for inboxes (#10604)

2024-12-19 14:47:19 -08:00

dispatchers

Non blocking event dispatch (#652)

2020-03-29 19:18:30 +05:30

drops

feat: Add the support for custom attributes in message variables (#8511)

2023-12-08 14:13:35 -08:00

enterprise

chore: Custom Roles to manage permissions [ UI ] (#9865)

2024-09-17 11:40:11 -07:00

factories

fix: Include uncategorized articles in the all article section to allow edit/delete (#10153)

2024-09-23 23:39:03 -07:00

finders

fix: Inbox view Read/Snoozed display filters (#8907)

2024-02-17 13:59:25 +05:30

fixtures

fix: Email attachments created with empty filename (#10420)

2024-11-15 09:07:24 +04:00

helpers

feat: Add contact helper (#8989)

2024-03-06 17:39:39 +05:30

integration

Fix url in emails, add frontendURL helper (#19)

2019-08-25 19:59:28 +05:30

jobs

fix: RemoveStaleRedisKeys service (#10562)

2024-12-11 03:38:25 +08:00

lib

feat: Add support for Arcade videos on articles (#10585)

2024-12-17 17:17:42 +05:30

listeners

fix: Use message sender ID in the analytics for first response time (#9605)

2024-06-06 20:20:35 -07:00

mailboxes

chore: Disable throwing error for malformed to address (#10464)

2024-11-20 18:58:54 -08:00

mailers

feat: add Google Email fetch and OAuth token refresh service (#9603)

2024-06-11 14:22:03 +05:30

models

fix: avoid Slack file upload API for fallback messages (#10461)

2024-11-26 12:56:40 +08:00

policies

Feature: Ability to switch between multiple accounts (#881)

2020-05-26 22:38:48 +05:30

presenters

chore: Stop processing auto-response emails (#9606)

2024-06-13 14:19:11 -07:00

requests/api/v1

feat: Update the slack integration-flow to allow users to select the channel (#7637)

2023-07-28 14:50:30 -07:00

services

feat: validate query conditions (#10595)

2024-12-17 17:16:37 +05:30

support

feat: Slack link unfurling (#7940)

2023-09-29 19:35:56 +05:30

workers

fix: Capture delivery errors to avoid false positives (#8790)

2024-01-26 14:22:18 +04:00

rails_helper.rb

feat: locking and retry in FB message parsing (#7701)

2023-08-23 09:48:17 +07:00

spec_helper.rb

feat(ee): Add reporting events for bots (#9027)

2024-02-27 14:53:28 -08:00

test_helper.rb

Chore: Setup test coverage in codeclimate [#332] (#333)

2019-12-02 08:57:11 +05:30