Pranav c52282307a feat(v4): Update team, agent summary builder to include resolution metrics (#10607) ...

Following https://github.com/chatwoot/chatwoot/pull/10604, this PR
introduces similar reporting features for Agents and Teams.

Updates in this PR:
- Added additional methods to the base class to avoid repetition.
- Improve reporting for Teams and Agents to include resolution count.

2024-12-20 19:16:56 +05:30

..

actions

fix: downcase email before finding (#8921)

2024-02-21 18:51:00 +05:30

assets

feat: Vite + vue 3 💚 (#10047)

2024-10-02 00:36:30 -07:00

builders

feat(v4): Update team, agent summary builder to include resolution metrics (#10607)

2024-12-20 19:16:56 +05:30

channels

chore: Sentry issues (#4623)

2022-05-06 14:50:55 +05:30

controllers

feat(v4): Add API to fetch aggregate reports for inboxes (#10604)

2024-12-19 14:47:19 -08:00

dashboards

feat: Display Account Custom Attributes in Super Admin (#10459)

2024-11-20 09:02:33 -08:00

dispatchers

fix: assignee_changed callback not getting triggered during conversation creation (#9334)

2024-05-06 11:48:17 -07:00

drops

feat: Add the support for custom attributes in message variables (#8511)

2023-12-08 14:13:35 -08:00

fields

feat: Supports masking tokens in super admin (#6491)

2023-02-21 17:50:55 +05:30

finders

feat: Conversation API to return applied_sla and sla_events (#9174)

2024-04-01 23:30:07 +05:30

helpers

feat: validate query conditions (#10595)

2024-12-17 17:16:37 +05:30

javascript

feat: integrate new bubbles (#10550)

2024-12-19 18:41:55 +05:30

jobs

fix: RemoveStaleRedisKeys service (#10562)

2024-12-11 03:38:25 +08:00

listeners

fix: Use message sender ID in the analytics for first response time (#9605)

2024-06-06 20:20:35 -07:00

mailboxes

chore: Disable throwing error for malformed to address (#10464)

2024-11-20 18:58:54 -08:00

mailers

feat: add Google Email fetch and OAuth token refresh service (#9603)

2024-06-11 14:22:03 +05:30

models

feat: validate query conditions (#10595)

2024-12-17 17:16:37 +05:30

policies

chore: Custom Roles to manage permissions [ UI ] (#9865)

2024-09-17 11:40:11 -07:00

presenters

fix: Email attachments created with empty filename (#10420)

2024-11-15 09:07:24 +04:00

services

feat: validate query conditions (#10595)

2024-12-17 17:16:37 +05:30

views

fix: Remove duplicate contactable inbox in the conversation form (#10554)

2024-12-06 12:31:01 -08:00

workers

fix: Capture delivery errors to avoid false positives (#8790)

2024-01-26 14:22:18 +04:00