281 lines
13 KiB
YAML
281 lines
13 KiB
YAML
#Files in the config/locales directory are used for internationalization
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#and are automatically loaded by Rails. If you want to use locales other
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#than English, add the necessary files in this directory.
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#To use the locales, use `I18n.t`:
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#I18n.t 'hello'
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#In views, this is aliased to just `t`:
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#<%= t('hello') %>
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#To use a different locale, set it with `I18n.locale`:
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#I18n.locale = :es
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#This would use the information in config/locales/es.yml.
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#The following keys must be escaped otherwise they will not be retrieved by
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#the default I18n backend:
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#true, false, on, off, yes, no
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#Instead, surround them with single quotes.
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#en:
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#'true': 'foo'
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#To learn more, please read the Rails Internationalization guide
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#available at https://guides.rubyonrails.org/i18n.html.
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zh_TW:
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hello: '你好。'
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messages:
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reset_password_success: 密碼重設成功，請確認您的信箱有收到重設信件。
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reset_password_failure: 我們找不到用戶指定的電子郵件。
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inbox_deletetion_response: 您的收件匣刪除請求將在一段時間後處理。
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errors:
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validations:
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presence: must not be blank
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webhook:
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invalid: Invalid events
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signup:
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disposable_email: 我們不允許一次性電子郵件。
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blocked_domain: This domain is not allowed. If you believe this is a mistake, please contact support.
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invalid_email: 您輸入的電子郵件無效。
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email_already_exists: '您已經註冊了一個帳號%{email}'
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invalid_params: 'Invalid, please check the signup paramters and try again'
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failed: 註冊失敗。
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data_import:
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data_type:
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invalid: Invalid data type
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contacts:
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import:
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failed: File is blank
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export:
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success: We will notify you once contacts export file is ready to view.
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email:
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invalid: 無效的email
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phone_number:
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invalid: should be in e164 format
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categories:
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locale:
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unique: should be unique in the category and portal
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dyte:
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invalid_message_type: 'Invalid message type. Action not permitted'
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slack:
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invalid_channel_id: 'Invalid slack channel. Please try again'
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channel_service:
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invalid_source_id: "This conversation may have originally belonged to a different contact but is now showing here due to a merge or update. You won't be able to continue this conversation. Please create a new conversation to proceed."
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inboxes:
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imap:
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socket_error: Please check the network connection, IMAP address and try again.
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no_response_error: Please check the IMAP credentials and try again.
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host_unreachable_error: Host unreachable, Please check the IMAP address, IMAP port and try again.
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connection_timed_out_error: Connection timed out for %{address}:%{port}
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connection_closed_error: Connection closed.
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validations:
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name: should not start or end with symbols, and it should not have < > / \ @ characters.
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custom_filters:
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number_of_records: Limit reached. The maximum number of allowed custom filters for a user per account is 50.
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invalid_attribute: Invalid attribute key - [%{key}]. The key should be one of [%{allowed_keys}] or a custom attribute defined in the account.
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invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
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invalid_query_operator: Query operator must be either "AND" or "OR".
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invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
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custom_attribute_definition:
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key_conflict: The provided key is not allowed as it might conflict with default attributes.
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reports:
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period: Reporting period %{since} to %{until}
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utc_warning: The report generated is in UTC timezone
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agent_csv:
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agent_name: 客服名稱
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conversations_count: Assigned conversations
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avg_first_response_time: Avg first response time
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avg_resolution_time: Avg resolution time
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resolution_count: 已解決的數量
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avg_customer_waiting_time: Avg customer waiting time
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inbox_csv:
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inbox_name: 收件匣名稱
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inbox_type: 收件匣類型
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conversations_count: No. of conversations
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avg_first_response_time: Avg first response time
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avg_resolution_time: Avg resolution time
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label_csv:
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label_title: Label
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conversations_count: No. of conversations
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avg_first_response_time: Avg first response time
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avg_resolution_time: Avg resolution time
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team_csv:
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team_name: 團隊名稱
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conversations_count: 對話數量
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avg_first_response_time: Avg first response time
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avg_resolution_time: Avg resolution time
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resolution_count: 已解決的數量
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avg_customer_waiting_time: Avg customer waiting time
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conversation_traffic_csv:
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timezone: Timezone
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sla_csv:
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conversation_id: Conversation ID
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sla_policy_breached: SLA Policy
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assignee: Assignee
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team: Team
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inbox: 收件匣
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labels: 標籤
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conversation_link: Link to the Conversation
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breached_events: Breached Events
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default_group_by: day
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csat:
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headers:
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contact_name: Contact Name
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contact_email_address: Contact Email Address
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contact_phone_number: Contact Phone Number
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link_to_the_conversation: Link to the conversation
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agent_name: 客服姓名
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rating: Rating
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feedback: Feedback Comment
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recorded_at: Recorded date
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notifications:
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notification_title:
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conversation_creation: 'A conversation (#%{display_id}) has been created in %{inbox_name}'
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conversation_assignment: 'A conversation (#%{display_id}) has been assigned to you'
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assigned_conversation_new_message: 'A new message is created in conversation (#%{display_id})'
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conversation_mention: 'You have been mentioned in conversation (#%{display_id})'
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sla_missed_first_response: 'SLA target first response missed for conversation (#%{display_id})'
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sla_missed_next_response: 'SLA target next response missed for conversation (#%{display_id})'
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sla_missed_resolution: 'SLA target resolution missed for conversation (#%{display_id})'
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attachment: 'Attachment'
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no_content: 'No content'
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conversations:
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messages:
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instagram_story_content: '%{story_sender} mentioned you in the story: '
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instagram_deleted_story_content: This story is no longer available.
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deleted: 訊息已被刪除
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delivery_status:
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error_code: 'Error code: %{error_code}'
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activity:
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status:
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resolved: '被%{user_name}標記的對話已解決。'
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contact_resolved: 'Conversation was resolved by %{contact_name}'
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open: '被%{user_name}恢復對話。'
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pending: 'Conversation was marked as pending by %{user_name}'
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snoozed: 'Conversation was snoozed by %{user_name}'
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auto_resolved: '由於對話已經 %{duration} 天沒有新活動，已經被系統標記為完成'
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system_auto_open: System reopened the conversation due to a new incoming message.
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priority:
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added: '%{user_name} set the priority to %{new_priority}'
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updated: '%{user_name} changed the priority from %{old_priority} to %{new_priority}'
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removed: '%{user_name} removed the priority'
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assignee:
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self_assigned: '%{user_name} 將對話指派給自己'
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assigned: '被%{user_name}分配給%{assignee_name}。'
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removed: '對話被%{user_name}設定成未分配。'
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team:
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assigned: '被%{user_name}分配給%{team_name}。'
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assigned_with_assignee: 'Assigned to %{assignee_name} via %{team_name} by %{user_name}'
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removed: '被 %{user_name} 從 %{team_name} 解除指派'
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labels:
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added: '%{user_name} 新增了 %{labels}'
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removed: '%{user_name} 移除了 %{labels}'
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sla:
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added: '%{user_name} added SLA policy %{sla_name}'
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removed: '%{user_name} removed SLA policy %{sla_name}'
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muted: '%{user_name} 已將對話靜音'
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unmuted: '%{user_name} 將對話解除靜音'
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auto_resolution_message: 'Resolving the conversation as it has been inactive for a while. Please start a new conversation if you need further assistance.'
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templates:
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greeting_message_body: '%{account_name} 通常在幾小時內回覆'
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ways_to_reach_you_message_body: '給個聯繫方式讓團隊可以聯繫到您。'
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email_input_box_message_body: '透過電子郵件得到通知。'
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csat_input_message_body: 'Please rate the conversation'
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reply:
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email:
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header:
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from_with_name: '%{assignee_name} from %{inbox_name} <%{from_email}>'
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reply_with_name: '%{assignee_name} from %{inbox_name} <reply+%{reply_email}>'
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friendly_name: '%{sender_name} from %{business_name} <%{from_email}>'
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professional_name: '%{business_name} <%{from_email}>'
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channel_email:
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header:
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reply_with_name: '%{assignee_name} from %{inbox_name} <%{from_email}>'
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reply_with_inbox_name: '%{inbox_name} <%{from_email}>'
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email_subject: '在對話中的新訊息'
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transcript_subject: '對話紀錄'
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survey:
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response: 'Please rate this conversation, %{link}'
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contacts:
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online:
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delete: '%{contact_name} is Online, please try again later'
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integration_apps:
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dashboard_apps:
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name: 'Dashboard Apps'
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description: 'Dashboard Apps allow you to create and embed applications that display user information, orders, or payment history, providing more context to your customer support agents.'
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dyte:
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name: 'Dyte'
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description: 'Dyte is a product that integrates audio and video functionalities into your application. With this integration, your agents can start video/voice calls with your customers directly from Chatwoot.'
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meeting_name: '%{agent_name} has started a meeting'
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slack:
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name: 'Slack'
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description: "Integrate Chatwoot with Slack to keep your team in sync. This integration allows you to receive notifications for new conversations and respond to them directly within Slack's interface."
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webhooks:
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name: 'Webhooks'
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description: 'Webhook events provide real-time updates about activities in your Chatwoot account. You can subscribe to your preferred events, and Chatwoot will send you HTTP callbacks with the updates.'
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dialogflow:
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name: 'Dialogflow'
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description: 'Build chatbots with Dialogflow and easily integrate them into your inbox. These bots can handle initial queries before transferring them to a customer service agent.'
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google_translate:
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name: 'Google Translate'
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description: "Integrate Google Translate to help agents easily translate customer messages. This integration automatically detects the language and converts it to the agent's or admin's preferred language."
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openai:
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name: 'OpenAI'
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description: 'Leverage the power of large language models from OpenAI with the features such as reply suggestions, summarization, message rephrasing, spell-checking, and label classification.'
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linear:
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name: 'Linear'
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description: 'Create issues in Linear directly from your conversation window. Alternatively, link existing Linear issues for a more streamlined and efficient issue tracking process.'
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shopify:
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name: 'Shopify'
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description: 'Connect your Shopify store to access order details, customer information, and product data directly within your conversations and helps your support team provide faster, more contextual assistance to your customers.'
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captain:
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copilot_error: 'Please connect an assistant to this inbox to use Copilot'
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copilot_limit: 'You are out of Copilot credits. You can buy more credits from the billing section.'
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public_portal:
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search:
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search_placeholder: Search for article by title or body...
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empty_placeholder: 查無結果。
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loading_placeholder: Searching...
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results_title: Search results
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toc_header: 'On this page'
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hero:
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sub_title: Search for the articles here or browse the categories below.
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common:
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home: 首頁
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last_updated_on: Last updated on %{last_updated_on}
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view_all_articles: View all
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article: article
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articles: articles
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author: author
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authors: authors
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other: other
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others: others
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by: By
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no_articles: There are no articles here
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footer:
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made_with: Made with
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header:
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go_to_homepage: Website
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appearance:
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system: System
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light: Light
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dark: Dark
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featured_articles: Featured Articles
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uncategorized: Uncategorized
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404:
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title: Page not found
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description: We couldn't find the page you were looking for.
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back_to_home: Go to home page
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slack_unfurl:
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fields:
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name: 姓名
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email: Email
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phone_number: Phone
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company_name: 公司
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inbox_name: 收件匣
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inbox_type: Inbox Type
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button: 開啟對話
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time_units:
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days:
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other: '%{count} days'
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hours:
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other: '%{count} hours'
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minutes:
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other: '%{count} minutes'
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seconds:
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other: '%{count} seconds'
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