7968e98529
Stop processing auto-response emails https://www.notion.so/chatwoot/Avoid-Auto-Replies-sorcerer-s-apprentice-mode-55ffb09efbd7451994f1ff852de4c168?pvs=4
36 lines
1.0 KiB
Ruby
36 lines
1.0 KiB
Ruby
module IncomingEmailValidityHelper
|
|
private
|
|
|
|
def incoming_email_from_valid_email?
|
|
return false unless valid_external_email_for_active_account?
|
|
|
|
# we skip processing auto reply emails like delivery status notifications
|
|
# out of office replies, etc.
|
|
return false if auto_reply_email?
|
|
|
|
# return if email doesn't have a valid sender
|
|
# This can happen in cases like bounce emails for invalid contact email address
|
|
# TODO: Handle the bounce separately and mark the contact as invalid in case of reply bounces
|
|
# The returned value could be "\"\"" for some email clients
|
|
return false unless Devise.email_regexp.match?(@processed_mail.original_sender)
|
|
|
|
true
|
|
end
|
|
|
|
def valid_external_email_for_active_account?
|
|
return false unless @account.active?
|
|
return false if @processed_mail.notification_email_from_chatwoot?
|
|
|
|
true
|
|
end
|
|
|
|
def auto_reply_email?
|
|
if @processed_mail.auto_reply?
|
|
Rails.logger.info "is_auto_reply? : #{processed_mail.auto_reply?}"
|
|
true
|
|
else
|
|
false
|
|
end
|
|
end
|
|
end
|