Files
leadchat/app/javascript/dashboard/components/ChatList.vue
Sojan Jose b96bf41234 chore: Enable Participating tab for conversations (#11714)
## Summary

This PR enables the **Participating** conversation view in the main
sidebar and keeps the behavior aligned with existing conversation views.

## What changed

- Added **Participating** under Conversations in the new sidebar.
- Added a guard in conversation realtime `addConversation` flow so
generic `conversation.created` events are not injected while the user is
on Participating view.
- Added participating route mapping in conversation-list redirect helper
so list redirects resolve correctly to `/participating/conversations`.

## Scope notes

- Kept changes minimal and consistent with current `develop` behavior.
- No additional update-event filtering was added beyond what existing
views already do.

---------


Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
2026-04-15 17:03:39 +05:30

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<script setup>
// [TODO] This componet is too big and bulky to be in the same file, we can consider splitting this into multiple
// composables and components, useVirtualChatList, useChatlistFilters
import {
ref,
unref,
provide,
computed,
watch,
onMounted,
defineEmits,
} from 'vue';
import { useStore } from 'vuex';
import { useRoute, useRouter } from 'vue-router';
import {
useMapGetter,
useFunctionGetter,
} from 'dashboard/composables/store.js';
import { Virtualizer } from 'virtua/vue';
import ChatListHeader from './ChatListHeader.vue';
import Dialog from 'dashboard/components-next/dialog/Dialog.vue';
import ConversationFilter from 'next/filter/ConversationFilter.vue';
import SaveCustomView from 'next/filter/SaveCustomView.vue';
import ChatTypeTabs from './widgets/ChatTypeTabs.vue';
import ConversationItem from './ConversationItem.vue';
import DeleteCustomViews from 'dashboard/routes/dashboard/customviews/DeleteCustomViews.vue';
import ConversationBulkActions from './widgets/conversation/conversationBulkActions/Index.vue';
import TeleportWithDirection from 'dashboard/components-next/TeleportWithDirection.vue';
import Spinner from 'dashboard/components-next/spinner/Spinner.vue';
import IntersectionObserver from 'dashboard/components/IntersectionObserver.vue';
import ConversationResolveAttributesModal from 'dashboard/components-next/ConversationWorkflow/ConversationResolveAttributesModal.vue';
import { useUISettings } from 'dashboard/composables/useUISettings';
import { useAlert } from 'dashboard/composables';
import { useChatListKeyboardEvents } from 'dashboard/composables/chatlist/useChatListKeyboardEvents';
import { useBulkActions } from 'dashboard/composables/chatlist/useBulkActions';
import { useFilter } from 'shared/composables/useFilter';
import { useTrack } from 'dashboard/composables';
import { useI18n } from 'vue-i18n';
import {
useCamelCase,
useSnakeCase,
} from 'dashboard/composables/useTransformKeys';
import { useEmitter } from 'dashboard/composables/emitter';
import { useConversationRequiredAttributes } from 'dashboard/composables/useConversationRequiredAttributes';
import { emitter } from 'shared/helpers/mitt';
import wootConstants from 'dashboard/constants/globals';
import advancedFilterOptions from './widgets/conversation/advancedFilterItems';
import filterQueryGenerator from '../helper/filterQueryGenerator.js';
import languages from 'dashboard/components/widgets/conversation/advancedFilterItems/languages';
import countries from 'shared/constants/countries';
import { generateValuesForEditCustomViews } from 'dashboard/helper/customViewsHelper';
import { conversationListPageURL } from '../helper/URLHelper';
import {
isOnMentionsView,
isOnParticipatingView,
isOnUnattendedView,
} from '../store/modules/conversations/helpers/actionHelpers';
import {
getUserPermissions,
filterItemsByPermission,
} from 'dashboard/helper/permissionsHelper.js';
import { matchesFilters } from '../store/modules/conversations/helpers/filterHelpers';
import { CONVERSATION_EVENTS } from '../helper/AnalyticsHelper/events';
import { ASSIGNEE_TYPE_TAB_PERMISSIONS } from 'dashboard/constants/permissions.js';
const props = defineProps({
conversationInbox: { type: [String, Number], default: 0 },
teamId: { type: [String, Number], default: 0 },
label: { type: String, default: '' },
conversationType: { type: String, default: '' },
foldersId: { type: [String, Number], default: 0 },
showConversationList: { default: true, type: Boolean },
isOnExpandedLayout: { default: false, type: Boolean },
});
const emit = defineEmits(['conversationLoad']);
const { uiSettings } = useUISettings();
const { t } = useI18n();
const router = useRouter();
const route = useRoute();
const store = useStore();
const resolveAttributesModalRef = ref(null);
const conversationListRef = ref(null);
const virtualListRef = ref(null);
provide('contextMenuElementTarget', virtualListRef);
const activeAssigneeTab = ref(wootConstants.ASSIGNEE_TYPE.ME);
const activeStatus = ref(wootConstants.STATUS_TYPE.OPEN);
const activeSortBy = ref(wootConstants.SORT_BY_TYPE.LAST_ACTIVITY_AT_DESC);
const showAdvancedFilters = ref(false);
// chatsOnView is to store the chats that are currently visible on the screen,
// which mirrors the conversationList.
const chatsOnView = ref([]);
const foldersQuery = ref({});
const showAddFoldersModal = ref(false);
const showDeleteFoldersModal = ref(false);
const isContextMenuOpen = ref(false);
const appliedFilter = ref([]);
const advancedFilterTypes = ref(
advancedFilterOptions.map(filter => ({
...filter,
attributeName: t(`FILTER.ATTRIBUTES.${filter.attributeI18nKey}`),
}))
);
const currentUser = useMapGetter('getCurrentUser');
const chatLists = useMapGetter('getFilteredConversations');
const mineChatsList = useMapGetter('getMineChats');
const allChatList = useMapGetter('getAllStatusChats');
const unAssignedChatsList = useMapGetter('getUnAssignedChats');
const participatingChatsList = useMapGetter('getParticipatingChats');
const chatListLoading = useMapGetter('getChatListLoadingStatus');
const activeInbox = useMapGetter('getSelectedInbox');
const conversationStats = useMapGetter('conversationStats/getStats');
const appliedFilters = useMapGetter('getAppliedConversationFiltersV2');
const folders = useMapGetter('customViews/getConversationCustomViews');
const agentList = useMapGetter('agents/getAgents');
const teamsList = useMapGetter('teams/getTeams');
const inboxesList = useMapGetter('inboxes/getInboxes');
const campaigns = useMapGetter('campaigns/getAllCampaigns');
const labels = useMapGetter('labels/getLabels');
const currentAccountId = useMapGetter('getCurrentAccountId');
// We can't useFunctionGetter here since it needs to be called on setup?
const getTeamFn = useMapGetter('teams/getTeam');
const getConversationById = useMapGetter('getConversationById');
useChatListKeyboardEvents(conversationListRef);
const {
selectedConversations,
selectedInboxes,
selectConversation,
deSelectConversation,
selectAllConversations,
resetBulkActions,
isConversationSelected,
onAssignAgent,
onAssignLabels,
onRemoveLabels,
onAssignTeamsForBulk,
onUpdateConversations,
} = useBulkActions();
const {
initializeStatusAndAssigneeFilterToModal,
initializeInboxTeamAndLabelFilterToModal,
} = useFilter({
filteri18nKey: 'FILTER',
attributeModel: 'conversation_attribute',
});
const { checkMissingAttributes } = useConversationRequiredAttributes();
// computed
const hasAppliedFilters = computed(() => {
return appliedFilters.value.length !== 0;
});
const activeFolder = computed(() => {
if (props.foldersId) {
const activeView = folders.value.filter(
view => view.id === Number(props.foldersId)
);
const [firstValue] = activeView;
return firstValue;
}
return undefined;
});
const activeFolderName = computed(() => {
return activeFolder.value?.name;
});
const hasActiveFolders = computed(() => {
return Boolean(activeFolder.value && props.foldersId !== 0);
});
const hasAppliedFiltersOrActiveFolders = computed(() => {
return hasAppliedFilters.value || hasActiveFolders.value;
});
const currentUserDetails = computed(() => {
const { id, name } = currentUser.value;
return { id, name };
});
const userPermissions = computed(() => {
return getUserPermissions(currentUser.value, currentAccountId.value);
});
const assigneeTabItems = computed(() => {
return filterItemsByPermission(
ASSIGNEE_TYPE_TAB_PERMISSIONS,
userPermissions.value,
item => item.permissions
).map(({ key, count: countKey }) => ({
key,
name: t(`CHAT_LIST.ASSIGNEE_TYPE_TABS.${key}`),
count: conversationStats.value[countKey] || 0,
}));
});
const showAssigneeInConversationCard = computed(() => {
return (
hasAppliedFiltersOrActiveFolders.value ||
activeAssigneeTab.value === wootConstants.ASSIGNEE_TYPE.ALL
);
});
const currentPageFilterKey = computed(() => {
return hasAppliedFiltersOrActiveFolders.value
? 'appliedFilters'
: activeAssigneeTab.value;
});
const inbox = useFunctionGetter('inboxes/getInbox', activeInbox);
const currentPage = useFunctionGetter(
'conversationPage/getCurrentPageFilter',
activeAssigneeTab
);
const currentFiltersPage = useFunctionGetter(
'conversationPage/getCurrentPageFilter',
currentPageFilterKey
);
const hasCurrentPageEndReached = useFunctionGetter(
'conversationPage/getHasEndReached',
currentPageFilterKey
);
const conversationCustomAttributes = useFunctionGetter(
'attributes/getAttributesByModel',
'conversation_attribute'
);
const activeAssigneeTabCount = computed(() => {
const count = assigneeTabItems.value.find(
item => item.key === activeAssigneeTab.value
).count;
return count;
});
const conversationListPagination = computed(() => {
const conversationsPerPage = 25;
const hasChatsOnView =
chatsOnView.value &&
Array.isArray(chatsOnView.value) &&
!chatsOnView.value.length;
const isNoFiltersOrFoldersAndChatListNotEmpty =
!hasAppliedFiltersOrActiveFolders.value && hasChatsOnView;
const isUnderPerPage =
chatsOnView.value.length < conversationsPerPage &&
activeAssigneeTabCount.value < conversationsPerPage &&
activeAssigneeTabCount.value > chatsOnView.value.length;
if (isNoFiltersOrFoldersAndChatListNotEmpty && isUnderPerPage) {
return 1;
}
return currentPage.value + 1;
});
const conversationFilters = computed(() => {
return {
inboxId: props.conversationInbox ? props.conversationInbox : undefined,
assigneeType: activeAssigneeTab.value,
status: activeStatus.value,
sortBy: activeSortBy.value,
page: conversationListPagination.value,
labels: props.label ? [props.label] : undefined,
teamId: props.teamId || undefined,
conversationType: props.conversationType || undefined,
};
});
const activeTeam = computed(() => {
if (props.teamId) {
return getTeamFn.value(props.teamId);
}
return {};
});
const pageTitle = computed(() => {
if (hasAppliedFilters.value) {
return t('CHAT_LIST.TAB_HEADING');
}
if (inbox.value.name) {
return inbox.value.name;
}
if (activeTeam.value.name) {
return activeTeam.value.name;
}
if (props.label) {
return `#${props.label}`;
}
if (props.conversationType === wootConstants.CONVERSATION_TYPE.MENTION) {
return t('CHAT_LIST.MENTION_HEADING');
}
if (
props.conversationType === wootConstants.CONVERSATION_TYPE.PARTICIPATING
) {
return t('CONVERSATION_PARTICIPANTS.SIDEBAR_MENU_TITLE');
}
if (props.conversationType === wootConstants.CONVERSATION_TYPE.UNATTENDED) {
return t('CHAT_LIST.UNATTENDED_HEADING');
}
if (hasActiveFolders.value) {
return activeFolder.value.name;
}
return t('CHAT_LIST.TAB_HEADING');
});
function filterByAssigneeTab(conversations) {
if (activeAssigneeTab.value === wootConstants.ASSIGNEE_TYPE.ME) {
return conversations.filter(
c => c.meta?.assignee?.id === currentUser.value?.id
);
}
if (activeAssigneeTab.value === wootConstants.ASSIGNEE_TYPE.UNASSIGNED) {
return conversations.filter(c => !c.meta?.assignee);
}
return [...conversations];
}
const conversationList = computed(() => {
let localConversationList = [];
if (!hasAppliedFiltersOrActiveFolders.value) {
const filters = conversationFilters.value;
if (
props.conversationType === wootConstants.CONVERSATION_TYPE.PARTICIPATING
) {
localConversationList = filterByAssigneeTab(
participatingChatsList.value(filters)
);
} else if (activeAssigneeTab.value === 'me') {
localConversationList = [...mineChatsList.value(filters)];
} else if (activeAssigneeTab.value === 'unassigned') {
localConversationList = [...unAssignedChatsList.value(filters)];
} else {
localConversationList = [...allChatList.value(filters)];
}
} else {
localConversationList = [...chatLists.value];
}
if (activeFolder.value) {
const { payload } = activeFolder.value.query;
localConversationList = localConversationList.filter(conversation => {
return matchesFilters(conversation, payload);
});
}
return localConversationList;
});
const showEndOfListMessage = computed(() => {
return (
conversationList.value.length &&
hasCurrentPageEndReached.value &&
!chatListLoading.value
);
});
const allConversationsSelected = computed(() => {
return (
conversationList.value.length === selectedConversations.value.length &&
conversationList.value.every(el =>
selectedConversations.value.includes(el.id)
)
);
});
const uniqueInboxes = computed(() => {
return [...new Set(selectedInboxes.value)];
});
// ---------------------- Methods -----------------------
function setFiltersFromUISettings() {
const { conversations_filter_by: filterBy = {} } = uiSettings.value;
const { status, order_by: orderBy } = filterBy;
activeStatus.value = status || wootConstants.STATUS_TYPE.OPEN;
activeSortBy.value = Object.values(wootConstants.SORT_BY_TYPE).includes(
orderBy
)
? orderBy
: wootConstants.SORT_BY_TYPE.LAST_ACTIVITY_AT_DESC;
}
function emitConversationLoaded() {
emit('conversationLoad');
}
function fetchFilteredConversations(payload) {
payload = useSnakeCase(payload);
let page = currentFiltersPage.value + 1;
store
.dispatch('fetchFilteredConversations', {
queryData: filterQueryGenerator(payload),
page,
})
.then(emitConversationLoaded);
showAdvancedFilters.value = false;
}
function fetchSavedFilteredConversations(payload) {
payload = useSnakeCase(payload);
let page = currentFiltersPage.value + 1;
store
.dispatch('fetchFilteredConversations', {
queryData: payload,
page,
})
.then(emitConversationLoaded);
}
function onApplyFilter(payload) {
payload = useSnakeCase(payload);
resetBulkActions();
foldersQuery.value = filterQueryGenerator(payload);
store.dispatch('conversationPage/reset');
store.dispatch('emptyAllConversations');
fetchFilteredConversations(payload);
}
function closeAdvanceFiltersModal() {
showAdvancedFilters.value = false;
appliedFilter.value = [];
}
function onUpdateSavedFilter(payload, folderName) {
const transformedPayload = useSnakeCase(payload);
const payloadData = {
...unref(activeFolder),
name: unref(folderName),
query: filterQueryGenerator(transformedPayload),
};
store.dispatch('customViews/update', payloadData);
closeAdvanceFiltersModal();
}
function onClickOpenAddFoldersModal() {
showAddFoldersModal.value = true;
}
function onCloseAddFoldersModal() {
showAddFoldersModal.value = false;
}
function onClickOpenDeleteFoldersModal() {
showDeleteFoldersModal.value = true;
}
function onCloseDeleteFoldersModal() {
showDeleteFoldersModal.value = false;
}
function setParamsForEditFolderModal() {
// Here we are setting the params for edit folder modal to show the existing values.
// For agent, team, inboxes,and campaigns we get only the id's from the query.
// So we are mapping the id's to the actual values.
// For labels we get the name of the label from the query.
// If we delete the label from the label list then we will not be able to show the label name.
// For custom attributes we get only attribute key.
// So we are mapping it to find the input type of the attribute to show in the edit folder modal.
return {
agents: agentList.value,
teams: teamsList.value,
inboxes: inboxesList.value,
labels: labels.value,
campaigns: campaigns.value,
languages: languages,
countries: countries,
priority: [
{ id: 'low', name: t('CONVERSATION.PRIORITY.OPTIONS.LOW') },
{ id: 'medium', name: t('CONVERSATION.PRIORITY.OPTIONS.MEDIUM') },
{ id: 'high', name: t('CONVERSATION.PRIORITY.OPTIONS.HIGH') },
{ id: 'urgent', name: t('CONVERSATION.PRIORITY.OPTIONS.URGENT') },
],
filterTypes: advancedFilterTypes.value,
allCustomAttributes: conversationCustomAttributes.value,
};
}
function initializeExistingFilterToModal() {
const statusFilter = initializeStatusAndAssigneeFilterToModal(
activeStatus.value,
currentUserDetails.value,
activeAssigneeTab.value
);
// TODO: Remove the usage of useCamelCase after migrating useFilter to camelcase
if (statusFilter) {
appliedFilter.value = [...appliedFilter.value, useCamelCase(statusFilter)];
}
// TODO: Remove the usage of useCamelCase after migrating useFilter to camelcase
const otherFilters = initializeInboxTeamAndLabelFilterToModal(
props.conversationInbox,
inbox.value,
props.teamId,
activeTeam.value,
props.label
).map(useCamelCase);
appliedFilter.value = [...appliedFilter.value, ...otherFilters];
}
function initializeFolderToFilterModal(newActiveFolder) {
// Here we are setting the params for edit folder modal.
// To show the existing values. when we click on edit folder button.
// Here we get the query from the active folder.
// And we are mapping the query to the actual values.
// To show in the edit folder modal by the help of generateValuesForEditCustomViews helper.
const query = unref(newActiveFolder)?.query?.payload;
if (!Array.isArray(query)) return;
const newFilters = query.map(filter => {
const transformed = useCamelCase(filter);
const values = Array.isArray(transformed.values)
? generateValuesForEditCustomViews(
useSnakeCase(filter),
setParamsForEditFolderModal()
)
: [];
return {
attributeKey: transformed.attributeKey,
attributeModel: transformed.attributeModel,
customAttributeType: transformed.customAttributeType,
filterOperator: transformed.filterOperator,
queryOperator: transformed.queryOperator ?? 'and',
values,
};
});
appliedFilter.value = [...appliedFilter.value, ...newFilters];
}
function initalizeAppliedFiltersToModal() {
appliedFilter.value = [...appliedFilters.value];
}
function onToggleAdvanceFiltersModal() {
if (showAdvancedFilters.value === true) {
closeAdvanceFiltersModal();
return;
}
if (!hasAppliedFilters.value && !hasActiveFolders.value) {
initializeExistingFilterToModal();
}
if (hasActiveFolders.value) {
initializeFolderToFilterModal(activeFolder.value);
}
if (hasAppliedFilters.value) {
initalizeAppliedFiltersToModal();
}
showAdvancedFilters.value = true;
}
function fetchConversations() {
store.dispatch('updateChatListFilters', conversationFilters.value);
store.dispatch('fetchAllConversations').then(emitConversationLoaded);
}
function resetAndFetchData() {
appliedFilter.value = [];
resetBulkActions();
store.dispatch('conversationPage/reset');
store.dispatch('emptyAllConversations');
store.dispatch('clearConversationFilters');
if (hasActiveFolders.value) {
const payload = activeFolder.value.query;
fetchSavedFilteredConversations(payload);
}
if (props.foldersId) {
return;
}
fetchConversations();
}
function loadMoreConversations() {
if (hasCurrentPageEndReached.value || chatListLoading.value) {
return;
}
if (!hasAppliedFiltersOrActiveFolders.value) {
fetchConversations();
} else if (hasActiveFolders.value) {
const payload = activeFolder.value.query;
fetchSavedFilteredConversations(payload);
} else if (hasAppliedFilters.value) {
fetchFilteredConversations(appliedFilters.value);
}
}
// Use IntersectionObserver instead of @scroll since Virtualizer only emits on user scroll.
// If the list doesnt fill the viewport, loading can stall.
// IntersectionObserver triggers as soon as the sentinel is visible.
const intersectionObserverOptions = computed(() => ({
root: conversationListRef.value,
rootMargin: '100px 0px 100px 0px',
}));
function updateAssigneeTab(selectedTab) {
if (activeAssigneeTab.value !== selectedTab) {
resetBulkActions();
emitter.emit('clearSearchInput');
activeAssigneeTab.value = selectedTab;
if (!currentPage.value) {
fetchConversations();
}
}
}
function onBasicFilterChange(value, type) {
if (type === 'status') {
activeStatus.value = value;
} else {
activeSortBy.value = value;
}
resetAndFetchData();
}
function openLastSavedItemInFolder() {
const lastItemOfFolder = folders.value[folders.value.length - 1];
const lastItemId = lastItemOfFolder.id;
router.push({
name: 'folder_conversations',
params: { id: lastItemId },
});
}
function openLastItemAfterDeleteInFolder() {
if (folders.value.length > 0) {
openLastSavedItemInFolder();
} else {
router.push({ name: 'home' });
fetchConversations();
}
}
function redirectToConversationList() {
const {
params: { accountId, inbox_id: inboxId, label, teamId },
name,
} = route;
let conversationType = '';
if (isOnMentionsView({ route: { name } })) {
conversationType = wootConstants.CONVERSATION_TYPE.MENTION;
} else if (isOnParticipatingView({ route: { name } })) {
conversationType = wootConstants.CONVERSATION_TYPE.PARTICIPATING;
} else if (isOnUnattendedView({ route: { name } })) {
conversationType = wootConstants.CONVERSATION_TYPE.UNATTENDED;
}
router.push(
conversationListPageURL({
accountId,
conversationType: conversationType,
customViewId: props.foldersId,
inboxId,
label,
teamId,
})
);
}
async function assignPriority(priority, conversationId = null) {
store.dispatch('setCurrentChatPriority', {
priority,
conversationId,
});
store.dispatch('assignPriority', { conversationId, priority }).then(() => {
useTrack(CONVERSATION_EVENTS.CHANGE_PRIORITY, {
newValue: priority,
from: 'Context menu',
});
useAlert(
t('CONVERSATION.PRIORITY.CHANGE_PRIORITY.SUCCESSFUL', {
priority,
conversationId,
})
);
});
}
async function markAsUnread(conversationId) {
try {
await store.dispatch('markMessagesUnread', {
id: conversationId,
});
redirectToConversationList();
} catch (error) {
// Ignore error
}
}
async function markAsRead(conversationId) {
try {
await store.dispatch('markMessagesRead', {
id: conversationId,
});
} catch (error) {
// Ignore error
}
}
async function onAssignTeam(team, conversationId = null) {
try {
await store.dispatch('assignTeam', {
conversationId,
teamId: team.id,
});
useAlert(
t('CONVERSATION.CARD_CONTEXT_MENU.API.TEAM_ASSIGNMENT.SUCCESFUL', {
team: team.name,
conversationId,
})
);
} catch (error) {
useAlert(t('CONVERSATION.CARD_CONTEXT_MENU.API.TEAM_ASSIGNMENT.FAILED'));
}
}
function toggleConversationStatus(
conversationId,
status,
snoozedUntil,
customAttributes = null
) {
const payload = {
conversationId,
status,
snoozedUntil,
};
if (customAttributes) {
payload.customAttributes = customAttributes;
}
store.dispatch('toggleStatus', payload).then(() => {
useAlert(t('CONVERSATION.CHANGE_STATUS'));
});
}
function handleResolveConversation(conversationId, status, snoozedUntil) {
if (status !== wootConstants.STATUS_TYPE.RESOLVED) {
toggleConversationStatus(conversationId, status, snoozedUntil);
return;
}
// Check for required attributes before resolving
const conversation = getConversationById.value(conversationId);
const currentCustomAttributes = conversation?.custom_attributes || {};
const { hasMissing, missing } = checkMissingAttributes(
currentCustomAttributes
);
if (hasMissing) {
// Pass conversation context through the modal's API
const conversationContext = {
id: conversationId,
snoozedUntil,
};
resolveAttributesModalRef.value?.open(
missing,
currentCustomAttributes,
conversationContext
);
} else {
toggleConversationStatus(conversationId, status, snoozedUntil);
}
}
function handleResolveWithAttributes({ attributes, context }) {
if (context) {
const existingConversation = getConversationById.value(context.id);
const currentCustomAttributes =
existingConversation?.custom_attributes || {};
const mergedAttributes = { ...currentCustomAttributes, ...attributes };
toggleConversationStatus(
context.id,
wootConstants.STATUS_TYPE.RESOLVED,
context.snoozedUntil,
mergedAttributes
);
}
}
function allSelectedConversationsStatus(status) {
if (!selectedConversations.value.length) return false;
return selectedConversations.value.every(item => {
return getConversationById.value(item)?.status === status;
});
}
function onContextMenuToggle(state) {
isContextMenuOpen.value = state;
}
function toggleSelectAll(check) {
selectAllConversations(check, conversationList);
}
useEmitter('fetch_conversation_stats', () => {
if (hasAppliedFiltersOrActiveFolders.value) return;
store.dispatch('conversationStats/get', conversationFilters.value);
});
onMounted(() => {
store.dispatch('setChatListFilters', conversationFilters.value);
setFiltersFromUISettings();
store.dispatch('setChatStatusFilter', activeStatus.value);
store.dispatch('setChatSortFilter', activeSortBy.value);
resetAndFetchData();
if (hasActiveFolders.value) {
store.dispatch('campaigns/get');
}
});
const deleteConversationDialogRef = ref(null);
const selectedConversationId = ref(null);
async function deleteConversation() {
try {
await store.dispatch('deleteConversation', selectedConversationId.value);
redirectToConversationList();
selectedConversationId.value = null;
deleteConversationDialogRef.value.close();
useAlert(t('CONVERSATION.SUCCESS_DELETE_CONVERSATION'));
} catch (error) {
useAlert(t('CONVERSATION.FAIL_DELETE_CONVERSATION'));
}
}
const handleDelete = conversationId => {
selectedConversationId.value = conversationId;
deleteConversationDialogRef.value.open();
};
provide('selectConversation', selectConversation);
provide('deSelectConversation', deSelectConversation);
provide('assignAgent', onAssignAgent);
provide('assignTeam', onAssignTeam);
provide('assignLabels', onAssignLabels);
provide('removeLabels', onRemoveLabels);
provide('updateConversationStatus', handleResolveConversation);
provide('toggleContextMenu', onContextMenuToggle);
provide('markAsUnread', markAsUnread);
provide('markAsRead', markAsRead);
provide('assignPriority', assignPriority);
provide('isConversationSelected', isConversationSelected);
provide('deleteConversation', handleDelete);
watch(activeTeam, () => resetAndFetchData());
watch(
computed(() => props.conversationInbox),
() => resetAndFetchData()
);
watch(
computed(() => props.label),
() => resetAndFetchData()
);
watch(
computed(() => props.conversationType),
() => resetAndFetchData()
);
watch(activeFolder, (newVal, oldVal) => {
if (newVal !== oldVal) {
store.dispatch('customViews/setActiveConversationFolder', newVal || null);
}
resetAndFetchData();
});
watch(chatLists, () => {
chatsOnView.value = conversationList.value;
});
watch(conversationFilters, (newVal, oldVal) => {
if (newVal !== oldVal) {
store.dispatch('updateChatListFilters', newVal);
}
});
</script>
<template>
<div
class="flex flex-col flex-shrink-0 conversations-list-wrap bg-n-surface-1"
:class="[
{ hidden: !showConversationList },
isOnExpandedLayout ? 'basis-full' : 'w-[340px] 2xl:w-[412px]',
]"
>
<slot />
<ChatListHeader
:page-title="pageTitle"
:has-applied-filters="hasAppliedFilters"
:has-active-folders="hasActiveFolders"
:active-status="activeStatus"
:is-on-expanded-layout="isOnExpandedLayout"
:conversation-stats="conversationStats"
:is-list-loading="chatListLoading && !conversationList.length"
@add-folders="onClickOpenAddFoldersModal"
@delete-folders="onClickOpenDeleteFoldersModal"
@filters-modal="onToggleAdvanceFiltersModal"
@reset-filters="resetAndFetchData"
@basic-filter-change="onBasicFilterChange"
/>
<TeleportWithDirection
v-if="showAddFoldersModal"
to="#saveFilterTeleportTarget"
>
<SaveCustomView
v-model="appliedFilter"
:custom-views-query="foldersQuery"
:open-last-saved-item="openLastSavedItemInFolder"
@close="onCloseAddFoldersModal"
/>
</TeleportWithDirection>
<DeleteCustomViews
v-if="showDeleteFoldersModal"
v-model:show="showDeleteFoldersModal"
:active-custom-view="activeFolder"
:custom-views-id="foldersId"
:open-last-item-after-delete="openLastItemAfterDeleteInFolder"
@close="onCloseDeleteFoldersModal"
/>
<ChatTypeTabs
v-if="!hasAppliedFiltersOrActiveFolders"
:items="assigneeTabItems"
:active-tab="activeAssigneeTab"
is-compact
@chat-tab-change="updateAssigneeTab"
/>
<p
v-if="!chatListLoading && !conversationList.length"
class="flex overflow-auto justify-center items-center p-4"
>
{{ $t('CHAT_LIST.LIST.404') }}
</p>
<ConversationBulkActions
v-if="selectedConversations.length"
:conversations="selectedConversations"
:all-conversations-selected="allConversationsSelected"
:selected-inboxes="uniqueInboxes"
:show-open-action="allSelectedConversationsStatus('open')"
:show-resolved-action="allSelectedConversationsStatus('resolved')"
:show-snoozed-action="allSelectedConversationsStatus('snoozed')"
@select-all-conversations="toggleSelectAll"
@assign-agent="onAssignAgent"
@update-conversations="onUpdateConversations"
@assign-labels="onAssignLabels"
@assign-team="onAssignTeamsForBulk"
/>
<div
ref="conversationListRef"
class="flex-1 min-h-0 overflow-y-auto conversations-list"
:class="{ '!overflow-hidden': isContextMenuOpen }"
>
<Virtualizer
ref="virtualListRef"
v-slot="{ item, index }"
:data="conversationList"
>
<ConversationItem
:source="item"
:label="label"
:team-id="teamId"
:folders-id="foldersId"
:conversation-type="conversationType"
:show-assignee="showAssigneeInConversationCard"
:data-index="index"
@select-conversation="selectConversation"
@de-select-conversation="deSelectConversation"
/>
</Virtualizer>
<div v-if="chatListLoading" class="flex justify-center my-4">
<Spinner class="text-n-brand" />
</div>
<p
v-else-if="showEndOfListMessage"
class="p-4 text-center text-n-slate-11"
>
{{ $t('CHAT_LIST.EOF') }}
</p>
<IntersectionObserver
v-else
:options="intersectionObserverOptions"
@observed="loadMoreConversations"
/>
</div>
<Dialog
ref="deleteConversationDialogRef"
type="alert"
:title="
$t('CONVERSATION.DELETE_CONVERSATION.TITLE', {
conversationId: selectedConversationId,
})
"
:description="$t('CONVERSATION.DELETE_CONVERSATION.DESCRIPTION')"
:confirm-button-label="$t('CONVERSATION.DELETE_CONVERSATION.CONFIRM')"
@confirm="deleteConversation"
@close="selectedConversationId = null"
/>
<TeleportWithDirection
v-if="showAdvancedFilters"
to="#conversationFilterTeleportTarget"
>
<ConversationFilter
v-model="appliedFilter"
:folder-name="activeFolderName"
:is-folder-view="hasActiveFolders"
@apply-filter="onApplyFilter"
@update-folder="onUpdateSavedFilter"
@close="closeAdvanceFiltersModal"
/>
</TeleportWithDirection>
<ConversationResolveAttributesModal
ref="resolveAttributesModalRef"
@submit="handleResolveWithAttributes"
/>
</div>
</template>