108 lines
3.8 KiB
JSON
108 lines
3.8 KiB
JSON
{
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"SLA": {
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"HEADER": "SLA",
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"ADD_ACTION": "Afegeix SLA",
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"ADD_ACTION_LONG": "Crea una nova política de SLA",
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"DESCRIPTION": "Els acords de nivell de servei (SLA) són contractes que defineixen expectatives clares entre el vostre equip i els clients. Estableixen estàndards de temps de resposta i resolució, creen un marc de responsabilitat i garanteixen una experiència coherent i d'alta qualitat.",
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"LEARN_MORE": "Més informació sobre SLA",
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"LOADING": "Fetching SLAs",
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"PAYWALL": {
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"TITLE": "Upgrade to create SLAs",
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"AVAILABLE_ON": "The SLA feature is only available in the Business and Enterprise plans.",
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"UPGRADE_PROMPT": "Upgrade your plan to get access to advanced features like team management, automations, custom attributes, and more.",
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"UPGRADE_NOW": "Upgrade now",
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"CANCEL_ANYTIME": "You can change or cancel your plan anytime"
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},
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"ENTERPRISE_PAYWALL": {
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"AVAILABLE_ON": "The SLA feature is only available in the paid plans.",
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"UPGRADE_PROMPT": "Upgrade to a paid plan to access advanced features like audit logs, agent capacity, and more.",
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"ASK_ADMIN": "Please reach out to your administrator for the upgrade."
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},
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"LIST": {
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"404": "There are no SLAs available in this account.",
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"EMPTY": {
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"TITLE_1": "Empresa P0",
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"DESC_1": "Problemes plantejats pels clients empresarials, que requereixen atenció immediata.",
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"TITLE_2": "Empresa P1",
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"DESC_2": "Problemes plantejats pels clients empresarials, que cal reconèixer ràpidament."
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},
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"BUSINESS_HOURS_ON": "Business hours on",
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"BUSINESS_HOURS_OFF": "Business hours off",
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"RESPONSE_TYPES": {
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"FRT": "First response time threshold",
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"NRT": "Next response time threshold",
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"RT": "Resolution time threshold",
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"SHORT_HAND": {
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"FRT": "FRT",
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"NRT": "NRT",
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"RT": "RT"
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}
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}
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},
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"FORM": {
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"NAME": {
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"LABEL": "SLA Name",
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"PLACEHOLDER": "SLA Name",
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"REQUIRED_ERROR": "SLA name is required",
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"MINIMUM_LENGTH_ERROR": "Minimum length 2 is required",
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"VALID_ERROR": "Only Alphabets, Numbers, Hyphen and Underscore are allowed"
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},
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"DESCRIPTION": {
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"LABEL": "Descripció",
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"PLACEHOLDER": "SLA for premium customers"
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},
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"FIRST_RESPONSE_TIME": {
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"LABEL": "First Response Time",
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"PLACEHOLDER": "5"
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},
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"NEXT_RESPONSE_TIME": {
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"LABEL": "Next Response Time",
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"PLACEHOLDER": "5"
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},
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"RESOLUTION_TIME": {
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"LABEL": "Temps de resolució",
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"PLACEHOLDER": "60"
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},
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"BUSINESS_HOURS": {
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"LABEL": "Business Hours",
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"PLACEHOLDER": "Only during business hours"
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},
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"THRESHOLD_TIME": {
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"INVALID_FORMAT_ERROR": "Threshold should be a number and greater than zero"
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},
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"EDIT": "Edita",
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"CREATE": "Crear",
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"DELETE": "Esborrar",
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"CANCEL": "Cancel·la"
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},
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"ADD": {
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"TITLE": "Add SLA",
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"DESC": "Promeses amistoses per a un gran servei!",
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"API": {
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"SUCCESS_MESSAGE": "SLA added successfully",
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"ERROR_MESSAGE": "S'ha produït un error; tornau-ho a provar"
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}
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},
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"DELETE": {
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"TITLE": "Delete SLA",
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"API": {
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"SUCCESS_MESSAGE": "SLA deleted successfully",
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"ERROR_MESSAGE": "S'ha produït un error; tornau-ho a provar"
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},
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"CONFIRM": {
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"TITLE": "Confirma l'esborrat",
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"MESSAGE": "Are you sure you want to delete ",
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"YES": "Si, esborra ",
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"NO": "No, segueix "
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}
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},
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"EVENTS": {
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"TITLE": "Faltes SLA",
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"FRT": "Primer temps de resposta",
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"NRT": "Pròxim temps de resposta",
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"RT": "Temps de resolució",
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"SHOW_MORE": "{count} més",
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"HIDE": "Amaga {count} files"
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}
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}
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} |