Files
leadchat/app/javascript/dashboard/composables/useTranslations.js
Pranav ded2f2751a fix: Rendering of translations based on the user's locale (#13211)
Previously, translations were generated and resolved purely based on the
account locale. This caused issues in multi-team, multi-region setups
where agents often work in different languages than the account default.

For example, an account might be set to English, while an agent prefers
Spanish. In this setup:
- Translations were always created using the account locale.
- Agents could not view content in their preferred language.
- This did not scale well for global teams.

There was also an issue with locale resolution during rendering, where
the system would incorrectly default to the account locale even when a
more appropriate locale should have been used.

With this update, During rendering, the system first attempts to use the
agent’s locale. If a translation for that locale does not exist, it
falls back to the account locale.


**How to test:**

- Set agent locale to a specific language (e.g., zh_CN) and account
language to en.
  - Translate a message.
- Verify translated content displays correctly for the agent's selected
locale
  - Do the same for another locale for agent.
- With multiple translations on a message (e.g., zh_CN, es, ml), verify
the UI shows the one matching agent's locale
- Change agent locale and verify the displayed translation updates
accordingly
2026-01-08 18:37:42 -08:00

50 lines
1.7 KiB
JavaScript

import { computed } from 'vue';
import { useUISettings } from './useUISettings';
import { useAccount } from './useAccount';
/**
* Select translation based on locale priority.
* @param {Object} translations - Translations object with locale keys
* @param {string} agentLocale - Agent's preferred locale
* @param {string} accountLocale - Account's default locale
* @returns {string|null} Selected translation or null
*/
export function selectTranslation(translations, agentLocale, accountLocale) {
if (!translations || Object.keys(translations).length === 0) return null;
if (agentLocale && translations[agentLocale]) {
return translations[agentLocale];
}
if (accountLocale && translations[accountLocale]) {
return translations[accountLocale];
}
return translations[Object.keys(translations)[0]];
}
/**
* Composable to extract translation state/content from contentAttributes.
* @param {Ref|Reactive} contentAttributes - Ref or reactive object containing `translations` property
* @returns {Object} { hasTranslations, translationContent }
*/
export function useTranslations(contentAttributes) {
const { uiSettings } = useUISettings();
const { currentAccount } = useAccount();
const hasTranslations = computed(() => {
if (!contentAttributes.value) return false;
const { translations = {} } = contentAttributes.value;
return Object.keys(translations || {}).length > 0;
});
const translationContent = computed(() => {
if (!hasTranslations.value) return null;
return selectTranslation(
contentAttributes.value.translations,
uiSettings.value?.locale,
currentAccount.value?.locale
);
});
return { hasTranslations, translationContent };
}