cc47ccaa2c
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com> Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com> Co-authored-by: Pranav <pranav@chatwoot.com>
64 lines
2.2 KiB
JSON
64 lines
2.2 KiB
JSON
{
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"SLA": {
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"HEADER": "SLA",
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"HEADER_BTN_TXT": "Add SLA",
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"LOADING": "Fetching SLAs",
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"SEARCH_404": "There are no items matching this query",
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"SIDEBAR_TXT": "<p><b>SLA</b> <p>Think of Service Level Agreements (SLAs) like friendly promises between a service provider and a customer.</p> <p> These promises set clear expectations for things like how quickly the team will respond to issues, making sure you always get a reliable and top-notch experience!</p>",
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"LIST": {
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"404": "There are no SLAs available in this account.",
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"TITLE": "Manage SLA",
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"DESC": "SLAs: Friendly promises for great service!",
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"TABLE_HEADER": ["Name", "Description", "FRT", "NRT", "RT", "Business Hours"]
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},
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"FORM": {
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"NAME": {
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"LABEL": "SLA Name",
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"PLACEHOLDER": "SLA Name",
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"REQUIRED_ERROR": "SLA name is required",
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"MINIMUM_LENGTH_ERROR": "Minimum length 2 is required",
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"VALID_ERROR": "Only Alphabets, Numbers, Hyphen and Underscore are allowed"
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},
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"DESCRIPTION": {
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"LABEL": "Description",
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"PLACEHOLDER": "SLA for premium customers"
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},
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"FIRST_RESPONSE_TIME": {
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"LABEL": "First Response Time(Seconds)",
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"PLACEHOLDER": "300 for 5 minutes"
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},
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"NEXT_RESPONSE_TIME": {
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"LABEL": "Next Response Time(Seconds)",
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"PLACEHOLDER": "600 for 10 minutes"
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},
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"RESOLUTION_TIME": {
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"LABEL": "Resolution Time(Seconds)",
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"PLACEHOLDER": "86400 for 1 day"
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},
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"BUSINESS_HOURS": {
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"LABEL": "Business Hours",
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"PLACEHOLDER": "Only during business hours"
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},
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"EDIT": "Edit",
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"CREATE": "Create",
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"DELETE": "Delete",
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"CANCEL": "Cancel"
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},
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"ADD": {
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"TITLE": "Add SLA",
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"DESC": "SLAs: Friendly promises for great service!",
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"API": {
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"SUCCESS_MESSAGE": "SLA added successfully",
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"ERROR_MESSAGE": "There was an error, please try again"
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}
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},
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"EDIT": {
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"TITLE": "Edit SLA",
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"API": {
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"SUCCESS_MESSAGE": "SLA updated successfully",
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"ERROR_MESSAGE": "There was an error, please try again"
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}
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}
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}
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}
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