acb06e7df6
Configuring an agent email also as a support email inbox leads to conversations getting created in a loop if notifications were also configured to the same email.
37 lines
1.1 KiB
Ruby
37 lines
1.1 KiB
Ruby
module MailboxHelper
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private
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def create_message
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@message = @conversation.messages.create(
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account_id: @conversation.account_id,
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sender: @conversation.contact,
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content: processed_mail.text_content[:reply],
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inbox_id: @conversation.inbox_id,
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message_type: 'incoming',
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content_type: 'incoming_email',
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source_id: processed_mail.message_id,
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content_attributes: {
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email: processed_mail.serialized_data,
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cc_email: processed_mail.cc,
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bcc_email: processed_mail.bcc
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}
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)
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end
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def add_attachments_to_message
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processed_mail.attachments.each do |mail_attachment|
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attachment = @message.attachments.new(
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account_id: @conversation.account_id,
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file_type: 'file'
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)
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attachment.file.attach(mail_attachment[:blob])
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end
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@message.save!
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end
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def notification_email_from_chatwoot?
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# notification emails are send via mailer sender email address. so it should match
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@processed_mail.original_sender == Mail::Address.new(ENV.fetch('MAILER_SENDER_EMAIL', 'Chatwoot <accounts@chatwoot.com>')).address
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end
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end
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