d8c5dda36c
New API Documentation
GET
/api/v2/accounts/{account_id}/reports/first_response_time_distribution
- Returns first response time distribution grouped by channel type
- Shows conversation counts in time buckets: 0-1h, 1-4h, 4-8h, 8-24h,
24h+
- Parameters: since, until (Unix timestamps)
GET /api/v2/accounts/{account_id}/reports/inbox_label_matrix
- Returns a matrix of conversation counts for inbox-label combinations
- Parameters: since, until, inbox_ids[], label_ids[]
Fixes
- Removed unused business_hours boolean parameter from
/api/v2/accounts/{account_id}/summary_reports/channel
- Updated ReDoc script from unstable @next to stable @2.1.5 version to
fix empty swagger page
26 lines
777 B
YAML
26 lines
777 B
YAML
tags:
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- Reports
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operationId: get-inbox-label-matrix
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summary: Get inbox-label matrix report
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security:
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- userApiKey: []
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description: |
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Get a matrix showing the count of conversations for each inbox-label combination.
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Returns a list of inboxes, labels, and a 2D matrix where each cell contains the count of conversations
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in a specific inbox that have a specific label applied.
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**Note:** This API endpoint is available only in Chatwoot version 4.11.0 and above.
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responses:
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'200':
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description: Success
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content:
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application/json:
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schema:
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$ref: '#/components/schemas/inbox_label_matrix'
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'403':
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description: Access denied
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content:
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application/json:
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schema:
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$ref: '#/components/schemas/bad_request_error'
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