d8c5dda36c
New API Documentation
GET
/api/v2/accounts/{account_id}/reports/first_response_time_distribution
- Returns first response time distribution grouped by channel type
- Shows conversation counts in time buckets: 0-1h, 1-4h, 4-8h, 8-24h,
24h+
- Parameters: since, until (Unix timestamps)
GET /api/v2/accounts/{account_id}/reports/inbox_label_matrix
- Returns a matrix of conversation counts for inbox-label combinations
- Parameters: since, until, inbox_ids[], label_ids[]
Fixes
- Removed unused business_hours boolean parameter from
/api/v2/accounts/{account_id}/summary_reports/channel
- Updated ReDoc script from unstable @next to stable @2.1.5 version to
fix empty swagger page
25 lines
759 B
YAML
25 lines
759 B
YAML
tags:
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- Reports
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operationId: get-first-response-time-distribution
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summary: Get first response time distribution by channel
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security:
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- userApiKey: []
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description: |
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Get the distribution of first response times grouped by channel type.
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Returns conversation counts in different time buckets (0-1h, 1-4h, 4-8h, 8-24h, 24h+) for each channel type.
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**Note:** This API endpoint is available only in Chatwoot version 4.11.0 and above.
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responses:
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'200':
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description: Success
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content:
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application/json:
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schema:
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$ref: '#/components/schemas/first_response_time_distribution'
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'403':
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description: Access denied
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content:
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application/json:
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schema:
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$ref: '#/components/schemas/bad_request_error'
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