a44cb2c738
## Summary This PR enables and surfaces **conversation workflow** for social-style channels that should support either: - `Create new conversations` after resolve, or - `Reopen same conversation` ## What is included - Adds the conversation workflow setting UI as card-based options in Inbox Settings. - Expands channel availability in settings to include channels like: - Telegram - TikTok - Instagram - Line - WhatsApp - Facebook - Updates conversation selection behavior for Line incoming messages to respect the workflow (reopen vs create-new-after-resolved). - Updates TikTok conversation selection behavior to respect the workflow (reopen vs create-new-after-resolved). - Keeps email behavior unchanged (always starts a new thread). Fixes: https://github.com/chatwoot/chatwoot/issues/8426 ## Screenshot <img width="1400" height="900" alt="pr11079-workflow-sender-clear-tight" src="https://github.com/user-attachments/assets/9456821f-8d83-4924-8dcf-7503c811a7b1" /> ## How To Reproduce 1. Open `Settings -> Inboxes -> <Telegram/TikTok/Instagram/Line/Facebook/WhatsApp inbox> -> Settings`. 2. Verify **Conversation workflow** is visible with the two card options. 3. Toggle between both options and save. 4. For Line and TikTok, verify resolved-conversation behavior follows the selected workflow. ## Testing - `RAILS_ENV=test bundle exec rspec spec/builders/messages/instagram/message_builder_spec.rb:213 spec/builders/messages/instagram/message_builder_spec.rb:255 spec/builders/messages/instagram/messenger/message_builder_spec.rb:228 spec/builders/messages/instagram/messenger/message_builder_spec.rb:293 spec/services/tiktok/message_service_spec.rb` - Result: `16 examples, 0 failures` ## Follow-up - Migrate Website Live Chat workflow settings into this same conversation-workflow settings model. - Add Voice channel support for this workflow setting. --------- Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com> Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com> Co-authored-by: iamsivin <iamsivin@gmail.com>
80 lines
1.9 KiB
Vue
80 lines
1.9 KiB
Vue
<script setup>
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import Label from 'dashboard/components-next/label/Label.vue';
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const props = defineProps({
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id: {
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type: String,
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required: true,
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},
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label: {
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type: String,
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required: true,
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},
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description: {
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type: String,
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required: true,
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},
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isActive: {
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type: Boolean,
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default: false,
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},
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disabled: {
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type: Boolean,
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default: false,
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},
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disabledLabel: {
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type: String,
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default: '',
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},
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disabledMessage: {
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type: String,
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default: '',
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},
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});
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const emit = defineEmits(['select']);
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const handleChange = () => {
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if (!props.isActive && !props.disabled) {
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emit('select', props.id);
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}
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};
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</script>
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<template>
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<div
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class="cursor-pointer rounded-xl outline outline-1 p-4 transition-all duration-200 bg-n-solid-1 py-4 ltr:pl-4 rtl:pr-4 ltr:pr-6 rtl:pl-6"
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:class="[
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disabled ? 'opacity-50 cursor-not-allowed' : 'cursor-pointer',
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isActive ? 'outline-n-blue-9' : 'outline-n-weak',
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!disabled && !isActive ? 'hover:outline-n-strong' : '',
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]"
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@click="handleChange"
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>
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<div class="flex flex-col gap-2 items-start">
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<div class="flex items-center justify-between w-full gap-3">
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<div class="flex items-center gap-2">
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<h3 class="text-heading-3 text-n-slate-12">
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{{ label }}
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</h3>
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<Label v-if="disabled" :label="disabledLabel" color="amber" compact />
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</div>
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<input
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:id="`${id}`"
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:checked="isActive"
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:value="id"
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:name="id"
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:disabled="disabled"
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type="radio"
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class="h-4 w-4 border-n-slate-6 text-n-brand focus:ring-n-brand focus:ring-offset-0 flex-shrink-0"
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@change="handleChange"
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/>
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</div>
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<p class="text-body-main text-n-slate-11">
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{{ disabled && disabledMessage ? disabledMessage : description }}
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</p>
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<slot />
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</div>
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</div>
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</template>
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