Files
leadchat/app/builders/messages/messenger/message_builder.rb
Muhsin Keloth 598ece9a2d fix: Handle Facebook reel attachment type (#13691)
Fixes https://linear.app/chatwoot/issue/PLA-96/argumenterror-reel-is-not-a-valid-file-type-argumenterror
Fixes a crash in `when a user shares a Facebook reel via Messenger.
Facebook sends these attachments with `type: "reel"`, which isn't a
valid `file_type` enum value on the Attachment model (only `ig_reel`
exists, matching Instagram's format).

---------

Co-authored-by: Copilot <175728472+Copilot@users.noreply.github.com>
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2026-03-06 08:49:41 +04:00

134 lines
4.4 KiB
Ruby

class Messages::Messenger::MessageBuilder
include ::FileTypeHelper
def process_attachment(attachment)
# This check handles very rare case if there are multiple files to attach with only one unsupported file
return if unsupported_file_type?(attachment['type'])
params = attachment_params(attachment)
attachment_obj = @message.attachments.new(params.except(:remote_file_url))
attachment_obj.save!
if facebook_reel?(attachment)
update_facebook_reel_content(attachment)
elsif params[:remote_file_url]
attach_file(attachment_obj, params[:remote_file_url])
end
fetch_story_link(attachment_obj) if attachment_obj.file_type == 'story_mention'
fetch_ig_story_link(attachment_obj) if attachment_obj.file_type == 'ig_story'
fetch_ig_post_link(attachment_obj) if attachment_obj.file_type == 'ig_post'
update_attachment_file_type(attachment_obj)
end
def attach_file(attachment, file_url)
attachment_file = Down.download(
file_url
)
attachment.file.attach(
io: attachment_file,
filename: attachment_file.original_filename,
content_type: attachment_file.content_type
)
end
def attachment_params(attachment)
file_type = normalize_file_type(attachment['type'])
params = { file_type: file_type, account_id: @message.account_id }
if [:image, :file, :audio, :video, :share, :story_mention, :ig_reel, :ig_post, :ig_story].include? file_type
params.merge!(file_type_params(attachment))
elsif file_type == :location
params.merge!(location_params(attachment))
elsif file_type == :fallback
params.merge!(fallback_params(attachment))
end
params
end
def file_type_params(attachment)
# Handle different URL field names for different attachment types
url = case attachment['type'].to_sym
when :ig_story
attachment['payload']['story_media_url']
else
attachment['payload']['url']
end
{
external_url: url,
remote_file_url: url
}
end
def update_attachment_file_type(attachment)
return if @message.reload.attachments.blank?
return unless attachment.file_type == 'share' || attachment.file_type == 'story_mention'
attachment.file_type = file_type(attachment.file&.content_type)
attachment.save!
end
def fetch_story_link(attachment)
message = attachment.message
result = get_story_object_from_source_id(message.source_id)
return if result.blank?
story_id = result['story']['mention']['id']
story_sender = result['from']['username']
message.content_attributes[:story_sender] = story_sender
message.content_attributes[:story_id] = story_id
message.content_attributes[:image_type] = 'story_mention'
message.content = I18n.t('conversations.messages.instagram_story_content', story_sender: story_sender)
message.save!
end
def fetch_ig_story_link(attachment)
message = attachment.message
# For ig_story, we don't have the same API call as story_mention, so we'll set it up similarly but with generic content
message.content_attributes[:image_type] = 'ig_story'
message.content = I18n.t('conversations.messages.instagram_shared_story_content')
message.save!
end
def fetch_ig_post_link(attachment)
message = attachment.message
message.content_attributes[:image_type] = 'ig_post'
message.content = I18n.t('conversations.messages.instagram_shared_post_content')
message.save!
end
# This is a placeholder method to be overridden by child classes
def get_story_object_from_source_id(_source_id)
{}
end
private
# Facebook may send attachment types that don't directly match our file_type enum.
# Map known aliases to their canonical enum values.
FACEBOOK_FILE_TYPE_MAP = { reel: :ig_reel }.freeze
def normalize_file_type(type)
sym = type.to_sym
FACEBOOK_FILE_TYPE_MAP.fetch(sym, sym)
end
# Facebook sends reel URLs as webpage links (facebook.com/reel/...) rather than
# direct video URLs. Downloading these yields HTML, not video content.
def facebook_reel?(attachment)
attachment['type'].to_sym == :reel
end
def update_facebook_reel_content(attachment)
url = attachment.dig('payload', 'url')
return if url.blank?
@message.update!(content: url) if @message.content.blank?
end
def unsupported_file_type?(attachment_type)
[:template, :unsupported_type, :ephemeral].include? attachment_type.to_sym
end
end